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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1114 Showing 22,261-22,280 of 38,693 reviews
  • Rated 5 out of 5 stars

    Set up TV relocation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan, Josh and David were very helpful in this matter.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount system worked well with my 65” tv that came from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure shopping and doing business with the Best Buy in Chino Hills. The customer service, professionalism and overall protection perks, makes me a happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Savers!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were great! Very efficient and fast with the install. They were also patient answering any questions that we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv contractor was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service agent / tv installer ever, he was on time and was in and out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting & Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad. They are so knowledgeable and professional. I have the yearly program. They are totally worth every penny. I use them monthly to keep my computer updated and tuned up too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation work was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians did a great job removing the old tv and re-using my existing mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wall mounted my old 55" Sony TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I replaced my 55" Sony with a new 75" I need someone to wall mount the old TV. The Geek Squad arrived as scheduled, attached the bracket and mounted the old TV. The technicians were knowledgeable, personable and did the job in 30 minutes. Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service…again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents quickly and efficiently set-up my speaker system for my home entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally installed. Geek squad guys Phil and Chris were true experts. They made sure I was completely informed and satisfied with my new tv and install. They cleaned up after themselves and had a great attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job! They called to let me know they were on their way and explained every step of the way. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First class service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives hooked my TV’s, amps, arc soundbar, subwoofer, and mesh system, and they look great and function beautifully. I couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Really professional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted 2 TVs in a timely and professional manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did an awesome job installing. Also answered any questions I had easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended! The Squad came in measured and taped to give us a preview of how it would look like. Took care of every detail, very patient, and professional. We are extremely pleased with the service and how it turned out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation. Very courteous. Extremely well done. Great clean up. All remotes programmed. All components connected. Extremely pleased with quality of work. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 65" TV and connected the soundbar and a DVD player as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced a part to get my TV running again and connected all of my components. Service was fast and efficient. The agents also called me prior to the appointment to confirm and called the day of the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom Hamer was my installer. He and his helper whose name I don’t have, were the best. They took time to explain all thefeatures of my new TV and how to use it. They were neat and very patient. Made me wish I had used the Geek Squad a long time ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived early and installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time, got to work removing old TV and didn't take longer before new TV was mounted programmed and other equipment connected properly. They didn't waste anytime getting job done. Friendly and efficient.

    I would recommend this to a friend