Customer Ratings & Reviews

The salesman said all cords would be hidden in the wall and the geek squad would tape our power strip to the cabinet back- nice and neat with everything off the floor and hidden in the wall. However, the geek squak guys would have charged an extra 150.00 to put the power cord through the wall and they didnt know anything about taping/mounting the power strip to our cabinet. Yes they mounted the TV but we were left with pile of messy cords down the wall and on the floor. Seems like a gimmick to upcharge you once the geek squad arrives.

These two guys were wonderful! The 77" TV was way bigger than the previous TV. The wall type was not traditional, but these guys figured it out quickly and got the TV mounted. They did a fantastic job. Very professional!

I loved how helpful BestBuy team was and it was quick and simple to setup someone to come out ..

The agents mounted the new tv and explained everything to us with ease and words we understood.

Happy with the set up and this was the perfect size for our 85 inch tv it’s not too bulky still very nice in the wall geek squad did an amazing job mounting the tv and walking us through the tv app

The two technicians did a great job setting up and showing us features

The Geek team were able to mount my TV with the tilt wall mount without any effort. Made it seem easy! Two agents worked together to provide the service I needed. They were familiar with issues encountered during the mounting and advised accordingly.

Had several issues with this service being added originally.. The new guys that same were cool. They both got the job done!

Geek Squad rep notified me when he would arrive...he did an excellent job of removing the existing TV set and mounting the new set. I tend to observe and ask a lot of questions and he was patient and responsive to my questions.

The TV was mounted with exceptional Service and I am very satisfied

Really appreciated the work by Kyle and DJ to install and set up our 2 new TVs and sound system on the 85" TV. Based on their recommendation we purchase another sound bar and mounting bracket for the 65" TV

The GEEK SQUAD came to my house and installed my 75 inch TV they did a very professional job they were quick and knowledgeable.

Job well done.. To perfection of the decorated model

The installation guys were efficient and prompt. They made some good suggestions, too.

The geek squad was awesome once again.This is the 3rd tv they installed and mounted in our home.

Geek sound was prompt and efficient in mounting the TV

They could not hang it 100% centered, but it was not their fault that the studs were slightly off-center. They tried their best, and it is barely noticeable.

Km was very knowledgeable about my older equipment hookup. After a flood in the basement we couldn’t get the tv and audio surround sound working. She came and completed in a timely manner.

Overall, the gentlemen installing my TV were very good at communicating arrival time and did wall Mount my TV. This, however, is not a white glove service. Which I expected, but was still stressful for a $4k purchase. They stripped a brand new TVs screws and made little to no effort to center the TV without being asked to do so. And then, it was not actual centered. Speed seemed to be the primary objective. Rating 2 stars based on expecting this to an extent, and for them successfully mounting the TV without scratching it.

If you don't want to do this yourself then this service is well worth it. Guys are pro. and courteous. They mounted the 65" TV, set it all up including apps, and removed all packing material.