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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1115 Showing 22,281-22,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job- they were prompt and completed the installation efficiently. They came back inside when I had a follow on question. They were helpful and hauled away an extra tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation trouble free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in on time as scheduled and hung the TV, cleared out the box and packing materials, set up the TV and connected it to the Internet and demonstrated for me how to use the features on my new Sony TV - they were in and out in less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad completed my Video Devise Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    conner was excellent. He explained clearly, everything that he was doing during the install. Very professional and knowledgeable in his approach to his work. Would like to have him on all of my electronic projects,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Schedule install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent helped me schedule a tv installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount was inexpensive and does what it is supposed to. It does not turn or swivel, but I just wanted a basic mount and this works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was amazed at how fast tey had it up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and hooked up all my components. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad’s got you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very good at what he does. He asked my preferences for the position and height of the mount and did exactly as I asked. Mounting was a breeze for him. Kudos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam installed my TV and I’m absolutely impressed, he went above and beyond. Going the extra mile zip tie my cords to make it look more elegant. Very impressed! Thanks Adam

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hustle for me, geek squad know what they’re doing, so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS?? Don't forget the GS!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad was amazing! Punctual, fast and very knowledgeable I'm bringing in and seeing up our new tv with all the extras. They even took the time to help us understand how it all works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV looks great mounted on my stone wall!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on my stone wall quickly and it looks great. After the install they cleaned the area up not leaving a speck of dust from drilling through my stone wall. They were super clean and friendly. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A spiritual experience to be sure - Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there is a heaven, these guys will be in it as they made the experience of setting this up angelic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service, besides the snowstorm causing it to be rescheduled.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missed the scheduled twice, finally got it right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation did not start well. The installation company did not show up at all the first time OR the second time! For the THIRD attempt to get someone here, a BestBuy Geek Squad team was assigned and they showed up on time and ready to go. Once onsite, installation was smooth, they cleaned up the area and everything was good. Needless to say, it shouldn't take 3 attempts to get an installation team to show up. That was 3 days I had to hang around at home for hours, waiting to see if someone was coming. Whoever the clowns are that Best Buy had contracted for this work should be cut from their list of subcontractors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did amazing job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv very carefully and with care wiped off fingerprints and made aure it was straight and stable.Clean up all mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Fathers Day Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome! And make the experience effortless. If you have purchased any electronics or large appliances they are a must have!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALATION PROS

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] GS technicians were professional and proficient. Wall mounting performed perfectly. Location great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents who delivered and installed my television. It was TOTALLY WORTH IT. They took care of the installation and set-up, and then taught me how to use my remote and tv. Also - they had great suggestions on Netflix shows in 4K !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD SAVES THE DAY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD came to my house and installed my 75 inch TV they did a very professional job they were quick and knowledgeable.

    I would recommend this to a friend