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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1115 Showing 22,281-22,300 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! Mounting was quick and feels sturdy. This was my first time not mounting myself, but didn’t want to risk it with a 77” TV. They also cleaned up before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, very polite, but friendly. Explained what they were doing and cleaned and removed the boxes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job installing my TV. My only complaint is that the installation was delayed due to a mistaken address. The order was sent to Anchorage, AK instead of Reynolds, GA. I haven't used the Anchorage address in 13 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came on time, which is always important with such a large window of time. They gave me a 30 minute heads up and followed through. Very professional gentleman and made sure we were satisfied with the mount height prior to drilling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mount. :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my TV looks good, and I can move to one side.. the service and the set up by squad was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks G Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it that you can place an order to have things mounted with ease. Super professional, friendly, punctual and overall, a job well done. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount was inexpensive and does what it is supposed to. It does not turn or swivel, but I just wanted a basic mount and this works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Edgar installed the new 55" TV,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edgar did an excellent job installing the new 55" television. He also assisting us on the controls involved in the operations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super servive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV delivered and old unit removed to recycle. New unit set up and all adjustments made. New TV is much better than old unit that that was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job mounted tv give 5 stars and a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. They were very polite and thorough. They communicated everything they did clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You did that!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem at all. The agent came in and new exactly what to do. The customer service was impressive to say the least

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geed Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did not disappoint! They came out to mount my bedroom TV. They even did a preview holding the TV up to make sure I liked the level. Quick and cleaned up after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the squad to trust!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was the perfect choice for the mounting of my 85" tv, the guys that came over were very professional and friendly, after installation they thoroughly explained how to adjust the mount to my liking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still Waiting For A Resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents weren’t able to program our Harmony Universal Remote Control (also purchased from Best Buy within the last two years), so it consistently works with the Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and I am super happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung 65" Smart TV was installed by excellent, highly skilled technicians. My new TV works great paired with Samsung phone, WiFi and Mohu Antennae. I give their technical service 10+++++!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional...called before arrival and were actually earlier then scheduled. They mounted the tv on the wall and explained how the remote worked with my Bose and Direct Tv setup. Cleaned up and recycled the box it came in. Very pleased with their expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love that tv mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount made it possible to place above our fireplace. I like that we are able to pull the tv away from the wall, esp. whe the sun is so bright outdoors. The glare would have made it impossible to watch the tv without the proper mount to move it slightly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and Wall Mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek sqaud (Zach from my local store) did a great job to install a mounting kit for my 32" bedroom TV. They also delivered and set up my main big screen TV and did a fantastic job with all the set up features. Thank you !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team was the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my 75" Samsung TV was very professional and made sure I was satisfied. He installer also made sure my TV and soundbar were both level which is something that other installers did not do.

    I would recommend this to a friend