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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1115 Showing 22,281-22,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Job by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job setting up my TV. Crew was very courteous and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellas came in like gang busters. They were professional & polite. They handled their business, explained things to me (which I’ve already forgotten) & left. They were in/out under an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I get something installed through Best Buy and I had a good experience, now I get everything installed with them when I buy it with them. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team was great. They called with a 30 minute ETA. Came in and installed my 85" tv and surround sound in an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service, very knowledgable guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered and mounted my tv were outstanding, attention to detail, cleaned up afterwards, answered my questions and concerns and hooked up my dvd player, roku and new soundbar. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick good solid service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the representatives were professional and thorough in their installation and calibration of my new television... They offered to come back at any time to readjust if needed cleaned up and we're on their way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my new TV and connecting all of the boxes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Fathers Day Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome! And make the experience effortless. If you have purchased any electronics or large appliances they are a must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mounted

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect installation looks Great! Super helpful and make i was happy with TV placmement before it was actually mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a excellent job mounting my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad made sure everything was to my liking! They let me know what options I had as for as the placement of my tv! Made sure everything was connected and worked to my satisfaction before they left my home! Greatly appreciated!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did amazing job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv very carefully and with care wiped off fingerprints and made aure it was straight and stable.Clean up all mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to my house and installed this TV quick and without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our tv over our fireplace.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted our 55" TV over our fireplace and set up our entire system. They sent a reminder of the appointment the day before and the morning of. They called to let us know they were on the way and arrived within the timeframe of the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind, courteous and very helpful, Geek Squad installed and connected my TV efficiently and effectively. They also took excellent COVID-19 safety measures -- wearing masks at all times and being very conscious of managing risks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer mounted and added an outlet in-wall hiding cords for a clean look! Also replaced/installed the old tv in the office adding a soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If I could I'd give this team 10 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys sent to install my TV did a great job. It was a difficult installation between the sheer size of the TV (75") and location (over a fireplace), but they got it done without a hitch. They also boxed my wires to make it a clean look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service with a smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek squad take care of the mounting and set up of the large TV made it so much easier for me to enjoy my new TV purchase. I highly recommend this service, they come in with all the tools needed and get it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected successfully the TV and all devices. Very professional and knowledgeable. They explained everything step by step

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tackled swivel mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personnel did a great job w swivel mount. They went above & beyond to make certain everything fit perfectly & functioned as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my OLED to no problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents Scott & Ethan were outstanding. They were very well versed what we wanted in our new home. The TV install and everything else they did for us was great. Very easy to work with, polite and easy to talk about everything

    I would recommend this to a friend