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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1116 Showing 22,301-22,320 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a great job mounting and the system. They helped decide the best position for the 77" tv installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech kept me informed. He was courteous, knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. Geek squad installers are very professional and did a great job. They mounted my 70'' flat screen TV and made sure all the smart TV stuff worked with my WIFI. I highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service starts to finish... TV Mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service starts to finish... TV Mount install for a 77" LG OLED beauty! Tech's arrived early and finished fast. They were very friendly and explain everything about the installation and mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. The only couldnt able adjust the tilt system for the tv mount it was actually very simple. I guess they dont get enough training. But people are very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service experience - Geek Squaders Rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service all the way around. The installers did an amazing job -- professional, timely, superb technical knowledge which they explained very clearly to a relatively unsophisticated (technology) buyer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad installed our tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our "Geek" was knowledgeable and very patient with us. He arrived on time and was efficient connecting our new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could probably have mounted my wall mount and TV without the use of the Geek Squad, but it was peace of mind to use them. The gentleman who came was quick and efficient. He was able to wire everything up without a problem and left everything in a tidy state.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did amazing job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv very carefully and with care wiped off fingerprints and made aure it was straight and stable.Clean up all mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers had several issues getting the TV up, but did a great job. We were sure the TV was going to fall and the mount wouldn't hold, but they knew what they were doing and everything is just perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came to my house were very respectful and knowledgeable. They made sure to tell me the features it has and they made sure that I didn’t have any other questions. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer arrived on time, and did excellenjob

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad Member arrived on time, very pleasant customer service experience, explained what he was going to do, and did it! Hooked TV to all relevant tech and explained how to use it. Answered all my questions. Awesome experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Mount with plenty of options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit mount looks great, and functionality is great with all the viewing options. The Geek squad was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They got this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best, in my personal experience “They Have This” they’ve installed 2 OLED TV’s in my home without any problems. I feel very comfortable in their ability to do a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Fathers Day Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome! And make the experience effortless. If you have purchased any electronics or large appliances they are a must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad mounted our TV, great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad mounted our TV, great service! I purchased a mount that is not good enough, good thing they have available mount on hand. Very helpful and observed proper social distancing and safety measures. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in the time that was quoted, they set up a barrier to keep everyone safe, were Very professional man on my TV and hooked up all of the extensions, and showed me how to use all the Functions of the television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was courteous and knowledgeable. He hung the 85” tv all by himself, as his partner accidentally went to the wrong address! He listened to where we wanted it placed and it worked great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men came out and did a wonderful job installing the TV. They were polite and personable and patiently answered the zillion questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had my mount which was installed for my original TV. The Geek Squad installers noticed the mount was installed with wood screws and without coaxing replaced the screws with toggle bolts which resulted in a much more secure installation.

    I would recommend this to a friend