Customer Ratings & Reviews

THE GEEK SQUAD only connected one DVD player to the Newly purchased 77 inch TV. they did not offer to comeback to hookup my other items such as my MY KARAOKE PLAYER, BEST BUY Speakers, & MY 5 DISC DVD PLAYER TO THE TV.

The agents connected successfully the TV and all devices. Very professional and knowledgeable. They explained everything step by step

The Geek squad mounted my tv and added all devices professionally and quickly.

Excellent service by very knowledgeable techs. Best service of any kind, from anyone, ever.

The agent not only gave me a lesson on how to operate a smart tv but had in stock an optical cable for my receiver. Both agents that came to my house were knowledgeable and extremely cordial. Keep up the good work.

The agents arrived on time. They were very fast, efficient, friendly and professional. They were booties over their shoes, and facemasks. I would highly recommend the geek squad installation crew

the agents has done a great job installing and mounting my 70in TV. They did everything great and was finished in less than 45 mins. But my big problem was that they mounted my TV and all, even left the screws for the legs, but they didn’t leave the TV stand/legs. I know its a small thing but I paid for everything inside that big TV box. Called the 800 number for Geel squad and they promised they going to call back in 2 days but never did. Even went to their Hub in Colma and spoke to their manager and said he’ll talk to the agents involved. Well I need that stand, in case we decided to move. Big SMH!

The in house service provided has been awesome. I will continue to use geek squad for all in house installations

Personnel did a great job w swivel mount. They went above & beyond to make certain everything fit perfectly & functioned as intended.

This is a great service, especially if you need assistance.

Geek squad did a wonderful job, they were on time and answered our many questions, The Tv looks wonderful and the cords look neat... much better than the cord mess we had with our old tv.. thanks geek squad

This was definitely worth the price paid. The Geek Squad guys unboxed, installed, and set my TV up within about an hour. They were super helpful, friendly, and professional.

Professional and quick as expected. They left the room clean and without any packaging. What surprised me most was the new rookie Matt performing his job like a real professional and nice.

I was expecting the geek squad to arrive with my TV to install on the wall as was told by your sales person David. I also only wanted the geek squad . BUT a sub contractor with his wife arrived and after he drilled the holes in my wall, he said he did not have the screws to put it up and would come back at a later date depending on his schedule. I told him if it's not up by 5pm tomorrow it's all going back. He turned up and finished the job. NEVER AGAIN. I RECOMMENDED GEEK SQUAD BUT NOT CONTRACTOR.

Leo was excellent! Top notch professional + service! If other Best Buy costumers (past or present) need a Geek Squad member, I do hope you’re lucky enough to get Leo.

The GEEK SQUAD came to my house and installed my 75 inch TV they did a very professional job they were quick and knowledgeable.

Excellent. I will probably only use them for future mounting. I felt as if Beat Buy truly sent their best to put up my 65inch Samsung. Great experience.

Knowledgable, professional, and reliable TV experts.

Agent Oscar and his partner mounted our TV on the first try.

Love this mount, truly allows you to pivot one side(left or right) at an angle so you can access the back to attach cords or view the TV at a better angle from seats.