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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1117 Showing 22,321-22,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps were super professional, wore masks and gloves, and were very efficient and helpful and making sure everything was in working order before they left. I totally recommend getting your TV installed by the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps were super professional, wore masks and gloves, and were very efficient and helpful and making sure everything was in working order before they left. I totally recommend getting your TV installed by the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy process. The technicians did an awesome job. TV looks great! In and out in around 30 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Quick

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to the appointment on time, gave a lot of suggestions and install the devices very quick and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television perfectly attached by Geek Squad!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting agent was punctual. Promptly assembled and completely mounted the product. Attaching the television, cleaning and removing packing material. We were absolutely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rock Star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agent Kenneth Spacek went above and beyond to install my TV/sound system and explain how it works. Extremely professional and left his set up area in my living room even cleaner than before he arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very communicative and experienced. He was very helpful and efficient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall the install was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took about 3 times for the job to be done but I didn’t mind that as much. The first two techs here were both great but the techs came out the second and third time, the older one was rude. The younger one was great and professional and friendly but the older one was making comments under his breath and was rude and got more rude when he couldn’t get the feet off the TV to mount it and I asked him to mount it with them and my husband would get them off. They mounted the TV but left the in wall cord and cable power kit to hide the cords untouched so I see the cords hanging from the TV. In general with most of them it was a very pleasant experience and they were great but the last guy was just so rude and didn’t do a full job I feel like I most likely wouldn’t use Geek Squad in the future.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A pleasure having them in the house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very friendly and accommodating. Experts!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, GeekSquad technicians!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technicians from Best Buy arrived on time, were professional, and made installation easy. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks never disappoint.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad delivered and set up my new Samsung smart tv. They thoroughly explained how the system worked and followed up with me after a couple of days. I will never buy such a devise without the support of the Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and worth the money! It looks so nice and clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very HAPPY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician, Jared was great. He was very knowledgeable about the mounting and setup of the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite and informative

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and informative ! There were 2 of them and one imparticular was very patient and answered all questions without rushing and left his card for future help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service couldn’t ask for anything better they were prompt did great work polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and did a great clean up after performing their work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality TV installation to my theator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys knew what they were doing and finished the installation of the mounting bracket, 65" tv and connected to my other devices, and did a training session for me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice guys

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice guys . It was fast and done even though I had to wait all day .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men came out and did a wonderful job installing the TV. They were polite and personable and patiently answered the zillion questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that attached my TV to the wall were professional, knowledgeable and great at communicating what they were doing and gettin my input. I was very very pleasee.

    I would recommend this to a friend