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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1118 Showing 22,341-22,360 of 38,692 reviews
  • Rated 5 out of 5 stars

    A Professional Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, very polite and friendly, and really did an excellent job. They mounted the TV, connected all the equipment, and clearly explained how to operate the new TV. Thank you very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is working well and has several features I did not have in my previous TV, but the Geek Squad service was outstanding. I watched with gratitude that I did not have to mount the TV myself, and they were finished in about an hour and explained the start up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to mount my new TV and provided all necessary tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV and helped me a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doran was fantastic as well as his partner. I am very pleased with their service and level of expertise. Will definitely reach out again when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST SERVICE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and installation! THE BEST!! Very knowledgeable and professional! Installed and reviewed my entire TV. Quickly up and running!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Respectful in the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great at what they do and pride and actually seem to like there job unlike some delivery and install places they very trustworthy and responsible as well as they respect your home .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by the technician. They were very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agents went above and beyond in setting up my TV and Blu Ray player. The issue was integrating it with an existing, older sound system and they pulled it off. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally pleasant experience. Team adhered to all Covid protocols doorstep to doorstep. Explained all workings of tv and remote set-up (several times). Clean, courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad member was terrific. thank you. tv is up and running

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and color. It turns on and off quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad text and email the day before as a reminder. That morning called and let us know they were on the way. So prompt and efficient they were extremely professional hung the tv perfect could not ask for anything more. Keep up the great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation marvel!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast, accurate and clean. The rep informes at each step what he was doing and the reason behind it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was 5 Stars! Very knowledgeable, found the perfect place to hang TV on the wall for sturdiness and safety. Very courteous and cleaned every spec of paper, plastic and foam casing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team was great. They called with a 30 minute ETA. Came in and installed my 85" tv and surround sound in an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's superior service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service guys were thorough, professional and just nice people to have in my house. I can't praise them enough. Good Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came out and installed 2 TVs. The work was done, and it was done right. This service has never let me down, and I will continue to use it until it does. Thanks again for the flawless install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a super job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was super fast. The set up crew did an outstanding job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my new TV and got it hooked up to home theatre system. Provide good instruction on how to use the remote, access subscriptions,etc.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALATION PROS

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] GS technicians were professional and proficient. Wall mounting performed perfectly. Location great

    I would recommend this to a friend