Customer Ratings & Reviews

than goodness for the geek squad, they are on time and do a great job in half the time it would take me to do this

On time, quick and courteous. Stayed to ensure I was happy with TV and synchronized with cable box.

It was a good process. I’ve had better service the time before.

Geek Squad was quick and efficient and had everything set up in no time. Connected my cable with no problem.

The agents mounted our TV as per our direction for placement. They were polite and professional. They reviewed instructions on using the remote control and before they left made sure we had no further questions.

The squad did a solid job of mounting the tv. The showed up on time!

Amazing service and installation! THE BEST!! Very knowledgeable and professional! Installed and reviewed my entire TV. Quickly up and running!

The service provider was very timely, works meticulously that does not take long. He answered any questions I had. Thank you!

All in all it went well. Wasn't happy that there is a 4 hour window for them to show up but can understand why. They were very neat and clean clean about the install. Even took the gigantic tv box with them. This was a basic install an setup. If you don't have the time to do it yourself or worried about messing something up then I recommend this

The agents that mounted the TV to the wall were quick and very professional.

It was a pleasure to have best buy Geek squad to mount my TV and they set it up very quickly l was very pleased

the installation was perfect. the guys that came to the house very professional.

The two men came out and did a wonderful job installing the TV. They were polite and personable and patiently answered the zillion questions I had.

Excellent customer service from Geek Squad. I would recommend them highly!

Best Buy sent out contractors who seemed to be boyfried and girlfriend. The only reason I got them do deliver was so they could take heavy plasma tv with them. I ended up helping him because it was kind of heavy for her. The guy was out the door until I told him to wait and turn tv on to make sure everything was working. The girl turn it on and went through the presets as he just stood there. I told them to take the empty boxes and he said they don't do that and didn't bother to clean the area. I've had geek squad deliver before and are very professional and clean. I was very disappointed that they sent out contractors.

The crew that came to mount my TV came prepared. They were professional and on time. They did not leave any debris behind. They were very friendly and took time to explain what they were doing and how to use the mount. They tested the TV before they left.

The guys did an excellent job and were very helpful and pleasant

The tech squad mounted my TV on the wall and did a great job hiding the wires behind the cable hider strip that I purchased. There was no charge for the mounting with the tech support package.

But the didn't do everything. They mounted the TV great, but when they hooked up the Bose speakers, the sound does not match the movement of the persons mouth. Also, they did not hook up my wireless headphones.

This is my second install and both have been great. The team has good communication, is prompt and did their work with care.