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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1120 Showing 22,381-22,400 of 38,692 reviews
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 75 inch is amazing with new power pac is better than my last tv. The tech were great too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Guys!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used the Geek Squad before, Was always paying a high-end AV company to do my work. I was really pleased with how much the Geek guys knew. They did an amazing install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my 65-inch Samsung tv just right for me I can lay in my bed and watch tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to the appointment on time, gave a lot of suggestions and install the devices very quick and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and helpful. They also helped me with setting up the screen so it worked with my different software applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing 75" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were excellent in being courtesy, and knowledgeable about their job. They asked whether or not the height was sufficient, and they showed my wife and me how to use our new remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    friendly and courteous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were very nice and made absolutely sure that I was pleased with the placement of the TV prior to drilling the holes in the wall. I helped very little and questions were answered with patience and kindness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was great. He really took the time to figure out the best way to put my surge protector in the back of the TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively painless, they were quick and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    looks nice in my living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great to have it up , since I have two small boys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, Excellent, service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in and knew exactly what to do. The double checked to see if everything was where I wanted and then the Mounting bracket and TV were up in minutes. I will always use Geek Squad. Very Professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Wall Mounting...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You could tell "THEY KNEW WHAT THEY WERE DOING"...Courteous, easy to talk to and informative about the procedure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony was great to work with! He was friendly, courteous, helpful, and patient! He took great care of making sure that everything was level and centered where we wanted it to be. Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have been more pleased. Guys were terrific. Very knowledgeable and took their time explaining to me how to operate the universal remote, RF to IR remote, apple tv, Netflix, disney +, amazon prime, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made install easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! Geek squad mounted my TV, installed it and made sure all aspects were working including app logins. They made it easy and quick so I didn't have to worry about anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing, professional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad installer, Demani, was awesome. I had no idea where the tv should go, how high on the wall, etc.. He was extremely professional and knew his stuff!! Could not be happier with how helpful he was! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service…again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents quickly and efficiently set-up my speaker system for my home entertainment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small screw leads to big issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All great until the holes drilled through the walls of wash room down the hall way. Spoke to tech on phone to have drywall textured and painted to color match. They seem to place a spakle over it that stands out from the entire hallway paint. Basically need to repaint hall to match evenly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan was wonderful. Very polite and patient. A really nice guy, just the kind of employee to be proud of. Thank you I will buy all my appliances from you from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent mounted my tv and connected everything. She did an awesome job! Best buy tech is literally the best!

    I would recommend this to a friend