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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1120 Showing 22,381-22,400 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my new TV and got it hooked up to home theatre system. Provide good instruction on how to use the remote, access subscriptions,etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to other devices. He took time to check to make sure the setup on the TV was just like it was before he mounted it. He was very polite and friendly and tidy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The installers were great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents hoisted my Huge TV above my huge fireplace and it was quickly installed. Then they proceeded to teach me about using my new streaming functionality and told me about upgrades that would enhance my viewing. Thanks guys!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good idea to have the experts mount the television to the wall

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people showed up on time and mounted my new flat screen on my existing mount but refused to run the power cord through the wall so I now have a visible power cord. This would have been nice to know before I paid for the install. I don’t blame the installers as they were following Best Buy policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went well and install team explain well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a team effort the time was very efficiently used and I can always see why people us geek technical experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LEO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leo was excellent! Top notch professional + service! If other Best Buy costumers (past or present) need a Geek Squad member, I do hope you’re lucky enough to get Leo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was personable, efficient & was very patient when educating me to the use of my new television remote. I would definitely advise anyone looking to mount their new television to take advantage of the expertise of the Best Buy installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Come and get it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional,on time and will to answer any and all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys hung a mount, hung the tv, and got it all working with our home system in about an hour. Very polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV mount available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mount, truly allows you to pivot one side(left or right) at an angle so you can access the back to attach cords or view the TV at a better angle from seats.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, they were professional and good relation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team was efficient and was professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team that came to my home were very efficient and were able to take care of the installation with out any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installment by geek squad employee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provider was very timely, works meticulously that does not take long. He answered any questions I had. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent TV mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was very knowledgeable and mounted my new 49 inch Sony TV and completed the installation in less then 30 minutes time. I am also very satisfied with Best Buy's scheduling offer for in home service availability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely worth the price paid. The Geek Squad guys unboxed, installed, and set my TV up within about an hour. They were super helpful, friendly, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv mount is very sturdy. Im always worried about the weight of the tv on a wall. But this mount is great. I would make this purchase all over again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. Made the TV investment well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very knowledgeable, efficient and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent servise. Very quickly. Very clean. I recomended .

    I would recommend this to a friend