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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1120 Showing 22,381-22,400 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time ++++ discussed options for mounting our new 75" Samsung TV Very professional mounting came out perfect Geek Squad technicians spent time to show us how to use our new tv and our Comcast / Wfinity TV system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad’s got you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very good at what he does. He asked my preferences for the position and height of the mount and did exactly as I asked. Mounting was a breeze for him. Kudos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam installed my TV and I’m absolutely impressed, he went above and beyond. Going the extra mile zip tie my cords to make it look more elegant. Very impressed! Thanks Adam

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad with AMAZING customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad helped with the mount and did an awesome job. They also attached the 85" tv and helped level and center it easily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better Late than Never.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and installation was fine. However it happened more than a full month after the scheduled date. In addition, the service team did not arrive until 10pm, and rushed through the check out because it was so late. I noticed the next day that they neglected to install the power transformer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted the TV exactly where I wanted it. They also set up the TV so that I had nothing to do but enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup - 55" Sony BRAVIA XR A95K 4K HDR OLED Google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say the setup was fast and easy! The techs were in and out with no need to call for a system "tweak". We're very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, knowledgeable and caring...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our service was excellent! Nadjee was professional, caring and knowledgeable. We couldn't have asked for more from him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable and well informed on installation instructions. Was able to use existing mounting hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The professionals!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional agents mounted tv perfectly. They in were done in a matter of minutes. Thanks Guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV efficiently!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and made sure I had internet for my computer. They were very efficient, knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Installed our 85" TV quickly, adjusted the TV settings and explained the various features and functions. Much better than trying to mount the TV myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad mount, connect and setup our 60" TV that I bought for my husband for his birthday. So much better than trying to do it ourselves or "getting someone" to do it. They arrived promtly and were done in no time. For us, it is the only way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this service to anyone that does not have experience mounting heavy objects to the wall. I received a call ahead of time to know when to expect arrival. The mounting was done quickly. Most importantly, my TVs are level. No home job slants for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and took the time to figure out the best options for mounting my 85" TV. Unfortunately they were not able to use the mounts included with the Tv and I had to purchase an additional mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television was mounted by agents who knew what they were doing and explained the operation of the tv....the removes (tv and cable) are a little confusing since it seems to require both of them to operate the tv. I'll figure it out someday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be happier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an amazing job! Professional, extremely helpful & accommodating, and made lots of great suggestions. Their recommendations were spot on and we couldn’t be happier. They left the house spotless, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best experience. The gentleman that installed our tv were very kind, answered any questions I had along with helping me out with another tv. If I need another tv installed I will definitely be using Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite and informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and informative ! There were 2 of them and one imparticular was very patient and answered all questions without rushing and left his card for future help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD only connected one DVD player to the Newly purchased 77 inch TV. they did not offer to comeback to hookup my other items such as my MY KARAOKE PLAYER, BEST BUY Speakers, & MY 5 DISC DVD PLAYER TO THE TV.

    No, I would not recommend this to a friend