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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1121 Showing 22,401-22,420 of 38,693 reviews
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men that came to install my tv did a wonderful job. They were very professional, clean and up to date with the pandemic safety guidelines. They were also very knowledgeable on the technical aspect of the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting & Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad. They are so knowledgeable and professional. I have the yearly program. They are totally worth every penny. I use them monthly to keep my computer updated and tuned up too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it (w/tech support membership)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could you mount your own TV? Yeah. Do you really want to bother? Or be responsible if something goes wrong? Not me, at least not when this service is cheap for total tech support members. It was quick and easy, and the techs did a good job. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who mounted my tv were amazing. They were on time. Fast and efficient. They answered all my questions and they were nice too. Really an overall top notch experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individual that came out and installed was great. Even though he was short handed I helped him unload the TV and take it out of the box. He was very professional and had the items that was needed with him to connect my other devices to the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them mount and set up our new 75" LG TV. They were great! Arrived on time, actually got me in without having to wait for days. They were very professkional, explained everything to me and had the tv working in 15 minutes. I highly recommend using them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad failed to explain alterativves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came and installed my Tv on a wall. They were too quick and failed to ask how we wanted the hookup inside the wall. As a result, we have bundled wires impeding our ability to put furniture below the TV. A little morvtome explainingbwhat they were going to do would have greatly improved the experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service team! These guys were great! They were on time and was able to get my installation done quickly without issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew what they were doing; were pleasant, clean and efficient! They saved us- we could have never accomplished it safely!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that mounted my equipment were very good and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Re Mounted Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians came and did a great job when reinstalling my tv. They mounted and checked everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team Beat Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I will probably only use them for future mounting. I felt as if Beat Buy truly sent their best to put up my 65inch Samsung. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team showed up promptly, and they did their job efficiently and professionally. Great attitudes, and very helpful with all the setup. They were there and gone much quicker than expected, but with all connections made and questions answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad agents came to my home to install my TV and Sound Bar. They were extremely professional and had the answers to all the questions that I had. I have used Geek Squad before and will in lthe future. They are the go to guys for electronics. Thanks for the great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know what they are doing. They come in with respect and do the job right and in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could have accompolished this install myself but didn't feel like doing it. Besides, if anything went wrong, Best Buy would be responsible not me. Worked out great and glad I went with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation. Very courteous. Extremely well done. Great clean up. All remotes programmed. All components connected. Extremely pleased with quality of work. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and courteous. He wore his mask at all times. He gave us different options on were he could and couldn't install. He reviewed the tv remote and functions. Overall, service meet my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had taken the time to show me how to navigate through remotes, utilizing 1 remote to do the work of 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by agents that installed my TV. They were very knowledgeable and mounted on the wall in reasonable amount of time

    I would recommend this to a friend