Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1121 Showing 22,401-22,420 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad with AMAZING customer service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad helped with the mount and did an awesome job. They also attached the 85" tv and helped level and center it easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad did the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad hung tycoon sand connected it towifi and connected all of my streaming channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was running late and didn't make it on time for the appointment but they let me know that they would be able to come back later and they did! Also they provided me a power cable which I lost for the TV so that's always a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup - 55" Sony BRAVIA XR A95K 4K HDR OLED Google

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say the setup was fast and easy! The techs were in and out with no need to call for a system "tweak". We're very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a Great job mounting our new tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the new tv and explained everything to us with ease and words we understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and helpful. They also helped me with setting up the screen so it worked with my different software applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and I am super happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung 65" Smart TV was installed by excellent, highly skilled technicians. My new TV works great paired with Samsung phone, WiFi and Mohu Antennae. I give their technical service 10+++++!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. The only couldnt able adjust the tilt system for the tv mount it was actually very simple. I guess they dont get enough training. But people are very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    title?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys and did a fantastic job. What else can I say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home service was great. They know the pitfalls for the best protection of your house. They will keep working on something until its solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like a third party delivery dude just drop the unit, install and bye. They really care about what they are doing and knowledgable to explain how the mount and TV works. It helps me with less back and forth troubleshooting later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They got this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best, in my personal experience “They Have This” they’ve installed 2 OLED TV’s in my home without any problems. I feel very comfortable in their ability to do a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second install and both have been great. The team has good communication, is prompt and did their work with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew what they were doing; were pleasant, clean and efficient! They saved us- we could have never accomplished it safely!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hits another home run

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was awesome once again.This is the 3rd tv they installed and mounted in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable agents

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agents went above and beyond in setting up my TV and Blu Ray player. The issue was integrating it with an existing, older sound system and they pulled it off. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good basic mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the equipment and the timely installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech really knew his stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very nice and knowledgeable. He took the extra time to show us how to work the remote and got all the systems set up for us.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Job we'll done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted two tv's a 48 and 65 inch both look perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad. This is the absolutely best product Best Buy has created. Every last Geek Squad technician that has installed products at our home has been absolutely AWESOME and very KNOWLEDGEABLE as well as the ultimate PROFESSIONAL!!!!

    I would recommend this to a friend