Customer Ratings & Reviews

In home service was great. They know the pitfalls for the best protection of your house. They will keep working on something until its solved.

These agents are very knowledgeable and passionate about the in-home entertainment experience. I learned a lot while they completed my installation. I’ll definitely recommend this service to anyone.

The agent mounting the TV was very professional and helpful with any questions. They finished their job quickly. The mounting has not given me any particular issues thus far.

If there is a heaven, these guys will be in it as they made the experience of setting this up angelic.

The Geek Squad team came in and set up my 82inch TV in less then 2 hours. They were professional and respectful of my place, and went above and beyond my expectation making sure everything was connected and working properly

The agents installed the mount over the fireplace and had my tv installed and connected to all devices in record time. Great job! And the carried off all the trash ( that isn't the case with a lot of contractors)

Excellent picture for the price but the TV had a lot of quirks. Picture would occasionally cut out for no reason, especially playing blurays, and it sometimes simply wouldn't recognize my sound bar unless I manually turned bar off and back on. Recently upgraded to LG OLED. Not a great first experience with TCL.

Love the tv and the guy who came to install was friendly & very efficient.

Perfect installation looks Great! Super helpful and make i was happy with TV placmement before it was actually mounted

I feel the price was very reasonable. Installers arrived when they said they would. Called before arriving. Installation set-up was done with no delays. Clean-up was superb. All trash was removed at completion. Operation was explained in full.

Quick and easy process. The technicians did an awesome job. TV looks great! In and out in around 30 minutes

Genti and the crew did an outstanding job mounting my tv and setting up the remote. Took the time to measure so it was centered on the wall and walked me thru the operation of the TV features.

Geek Squad handled the installation of the wall mount, which fits perfectly and uses 100% of the space available for the TV. Mount is solid and stable, and puts the TV screen exactly where it needs to be for full coverage for everyone in our living room.

My Geek professionals did the TV installation perfectly, interacted perfectly, and did all the pre-and post- communication perfectly. It’s not a cheap service but you do get what you paid for and then some. Geek Squad = Done Right The First Time (sm).

Excellent service! On time, courteous, efficient, friendly !

The tech was very nice and knowledgeable. He took the extra time to show us how to work the remote and got all the systems set up for us.

The squad arrived on time and in a timely manner. Very respectful and insightful on how and where to Mount my tv. Thanks boys

Friendly service, super helpful! Advised me about a second mount option. They even offered to take a look at a dvd player that quit working.

”The Geek Squad, ” you did it again, another fantastic job. I highly recommend Best Buy and its services, especially from the Geek Squad. To all the other Associates at Best Buy, thank you very much for your help!

The agents were great. Took time to help me after the installation was complete, to navigate the remote controls ( TV and Service provider).