Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1122 Showing 22,421-22,440 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job- they were prompt and completed the installation efficiently. They came back inside when I had a follow on question. They were helpful and hauled away an extra tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were great and professional. I definetly would recommend the Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and soundbar installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and installation. Good product knowledge and customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that attached my TV to the wall were professional, knowledgeable and great at communicating what they were doing and gettin my input. I was very very pleasee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS?? Don't forget the GS!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad was amazing! Punctual, fast and very knowledgeable I'm bringing in and seeing up our new tv with all the extras. They even took the time to help us understand how it all works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech really knew his stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very nice and knowledgeable. He took the extra time to show us how to work the remote and got all the systems set up for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV and helped me a lot.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doran was fantastic as well as his partner. I am very pleased with their service and level of expertise. Will definitely reach out again when I need them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job installing my TV. My only complaint is that the installation was delayed due to a mistaken address. The order was sent to Anchorage, AK instead of Reynolds, GA. I haven't used the Anchorage address in 13 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful for the service they gave us. They had all the tools i misplaced. Very happy and satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television perfectly attached by Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting agent was punctual. Promptly assembled and completely mounted the product. Attaching the television, cleaning and removing packing material. We were absolutely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians took time and installed tv to the wall mount perfectly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very satisfied customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thrilled to be able to buy the TV I wanted and gave it delivered and set up by professional and knowledgeable men. 100% satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and mounted TV quickly neat and clean

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad the agents had shoes covers because the washer and driver delivery installers had oil on the bottom of their shoes and got it all over my cream carpet. They were cleaned up and gave me great suggestions. They were very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents were courteous, efficient, effective..

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a wonderful job installing my TV, removing the old one, setting up all of my A/V equiptment, etc. The final product is streamlined, no wires showing, with all of the remotes operating through one Harmony Remote. A fantastic Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad dream team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad and crew were professional, informative and do a great job...awesome guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is working well so far. We already had a LG sound bar so our sound system is working very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team. Got in and got the job done quick and efficient. Thanks so much Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home service was great. They know the pitfalls for the best protection of your house. They will keep working on something until its solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were incredibly friendly and helpful. My children asked a lot of questions and the agents answered them and were so kind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't ask for more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and set it up without issue. moved my old tv to the location I asked and even re-mounted my sound bar.

    I would recommend this to a friend