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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1122 Showing 22,421-22,440 of 38,693 reviews
  • Rated 5 out of 5 stars

    Knowledgeable agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was courteous and knowledgeable. He hung the 85” tv all by himself, as his partner accidentally went to the wrong address! He listened to where we wanted it placed and it worked great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75inchs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mount. It goes in any direction and holds the tv steady. Great buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks G Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it that you can place an order to have things mounted with ease. Super professional, friendly, punctual and overall, a job well done. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service starts to finish... TV Mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service starts to finish... TV Mount install for a 77" LG OLED beauty! Tech's arrived early and finished fast. They were very friendly and explain everything about the installation and mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came to my house were very respectful and knowledgeable. They made sure to tell me the features it has and they made sure that I didn’t have any other questions. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thrilled to be able to buy the TV I wanted and gave it delivered and set up by professional and knowledgeable men. 100% satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV efficiently!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and made sure I had internet for my computer. They were very efficient, knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gem Squad arrived on time and setup everything quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wilmington Geek Squad is top notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 Wilmington Geek Squad members mount my 75" TV in August and they were fantastic. So professional, so well-trained, very skilled, and they truly went above and beyond in the service. I will definitely use Geek Squad again, well-worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service, super helpful! Advised me about a second mount option. They even offered to take a look at a dvd player that quit working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service team! These guys were great! They were on time and was able to get my installation done quickly without issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad nailed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv stand didn’t have the necessary stand offs for the curved back, but the installers had them, and the best part is they did all the cable management, which is time consuming. The guys who came out were professional and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    let geek squad take the hassle out installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    than goodness for the geek squad, they are on time and do a great job in half the time it would take me to do this

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Work was clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contractor did a good job and cleaned up work area after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and quick as expected. They left the room clean and without any packaging. What surprised me most was the new rookie Matt performing his job like a real professional and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount and TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek tech was the best ever. He and his partner were efficient, knowledgeable and the best home service we have ever had. Will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I opted for instal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly techs. They helped walk me through the features of the tv and where to find installed apps.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    fast installation but forgot to leave my tv stand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents has done a great job installing and mounting my 70in TV. They did everything great and was finished in less than 45 mins. But my big problem was that they mounted my TV and all, even left the screws for the legs, but they didn’t leave the TV stand/legs. I know its a small thing but I paid for everything inside that big TV box. Called the 800 number for Geel squad and they promised they going to call back in 2 days but never did. Even went to their Hub in Colma and spoke to their manager and said he’ll talk to the agents involved. Well I need that stand, in case we decided to move. Big SMH!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad I talked out TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. Took time to help me after the installation was complete, to navigate the remote controls ( TV and Service provider).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did excellent TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job of installing and setting up my new tv. They took the time to make sure I knew how to operate it and that it was functioning normally.

    I would recommend this to a friend