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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1122 Showing 22,421-22,440 of 38,692 reviews
  • Rated 5 out of 5 stars

    Install Teams Were Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great in explaining set up, best position, measurement and viewing angles. Gave their input for best quality production of home theatre set up to maximize sound, video and experience. Def recommend the team for future installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thrilled to be able to buy the TV I wanted and gave it delivered and set up by professional and knowledgeable men. 100% satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad with AMAZING customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad helped with the mount and did an awesome job. They also attached the 85" tv and helped level and center it easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was prompt, did a great job, and cleaned up well after their work. They made sure the system was fully operational and showed me how to use/maintain it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Customer Service - Techs are Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Techs were the best! They reviewed all that we purchased and gave us a great recommendation that ended up saving us MONEY! Superb Customer Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting Crew (5 Stars)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very professional and friendly. They gave me a call 30 minutes letting me know that they were coming. They quickly mounted my tv and connected all my devices. I will definitely be using them again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality TV installation to my theator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys knew what they were doing and finished the installation of the mounting bracket, 65" tv and connected to my other devices, and did a training session for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew what they were doing; were pleasant, clean and efficient! They saved us- we could have never accomplished it safely!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup - 55" Sony BRAVIA XR A95K 4K HDR OLED Google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say the setup was fast and easy! The techs were in and out with no need to call for a system "tweak". We're very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Point and hang

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in asked where I wanted it. Measured. Placed. Took the garbage with them and it all looked great in a short amount of time. Best money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT EXPERIECE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS WAS THE BEST PART THE EXPERIENCE. THE GEEK SQUAD TECH BY HIMSELF COMPLETED THE TASK IN LESS THAN HALF THE TIME THE PREVIOUS WAS INSTALLED USING 3 PEOPLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, GeekSquad technicians!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technicians from Best Buy arrived on time, were professional, and made installation easy. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 in samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. They knew how to install the tv and the wall mount. They also explained how it works and how to turn the channels. Loved when they called and told me they were coming shortly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installment by geek squad employee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provider was very timely, works meticulously that does not take long. He answered any questions I had. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were professional and did a great installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted difficult G1 OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have done my fair share of mounting and I can tell this one was going to be difficult, highly recommend them this if you don’t have at least 2 more people available to mount it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my tv in the basement flawlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Tech mounted my 75” tv perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service on installation of my new tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are knowledgeable and fast in installing my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and neatly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very thorough, neat and quick installation of our 75" TV. They were very knowledgeable and answered all our questions. Cleaned the work area before leaving. Would definitely recommend them.

    I would recommend this to a friend