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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1123 Showing 22,441-22,460 of 38,692 reviews
  • Rated 5 out of 5 stars

    Why worry about messing up your new product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are 100% worth the price paid. Quality service, great products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mounting service every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great job with efficient and effective mounting

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    please fix my universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They nevered programmed my remote properly, Dosent work and has many glitches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted a 75" flat screen and did an excellent job. They cleaned up after themselves and took away all the packaging materials. I'm very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is worth every penny. Just Do It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and were very polite and friendly. I enjoyed meeting them and they answered all my questions. I couldn't imagine a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that set up the TV would good and fast. They explain how the TV works and the feature of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very HAPPY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician, Jared was great. He was very knowledgeable about the mounting and setup of the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've had Best Buy mount a TV for me and both times the personnel have been professional and done a great job. This time I had them take down and remount one TV in a different room and mount a new TV in its place. Again, great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service team! These guys were great! They were on time and was able to get my installation done quickly without issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came in did work in 20 mins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and extremely thorough with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team was efficient and was professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team that came to my home were very efficient and were able to take care of the installation with out any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rockstar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the in home service! The Geek Squad has always done a fantastic job. GREAT SERVICE!! THANK YOU.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second install and both have been great. The team has good communication, is prompt and did their work with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very Helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did everything we needed. They explained things well. They were very helpful with suggestions! They were very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision for large screen install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth having Geek Squad to install. They were fast, efficient, did precision mounting, and I didn't have to stress about lifting or accidentally dropping pricey 65" Oled displays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woks great - easy to use and manipulate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to mount my old living room TV in my bedroom and it works great. No problems for the 2 years I have owned it. Easy to manipulate to connect cords to the back for other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shelly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was installed and works great! They took my old tv. Left the box in case there is an issue. So far so good Wasn’t the geek squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and efficiency. I would definitely recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called before arrival, wore booties over their shoes and assisted us in deciding the right height and location for the television. I was very impressed and would use the service again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The techs arrived on time, and did a professional job! They made sure I was satisfied upon completion, and cleaned up afterwards. Would definitely use them again.

    I would recommend this to a friend