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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1124 Showing 22,461-22,480 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad was very Helpful!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did everything we needed. They explained things well. They were very helpful with suggestions! They were very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shelly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was installed and works great! They took my old tv. Left the box in case there is an issue. So far so good Wasn’t the geek squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The service was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced a part to get my TV running again and connected all of my components. Service was fast and efficient. The agents also called me prior to the appointment to confirm and called the day of the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived early and installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time, got to work removing old TV and didn't take longer before new TV was mounted programmed and other equipment connected properly. They didn't waste anytime getting job done. Friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service... The lead tech was so good at what he does I believe he could have installed the tv blindfolded...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very friendly and professional. Very respectful of my home and time and did a great install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go with geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and reliable mounting that was completed by trusted geek squad. They even leveled it correctly with my tv. Highly recommend geek squad for installation and worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Quality Through and Through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional quality TV and the staff from Best Buy did a terrific job with the whole sales to installation process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rocky and Ryan have worked hard to make sure the TV is compatible with the soundbar. I appreciate their attention to detail!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were FANTASTIC!!! They took time and explained everything I needed to know about my new tv!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 65" or larger TV, I would say that the $200 fee is worth every penny. The bigger TV you're dealing with, the more difficult it is to mount it. There are many variables or issues that can come up when mounting a TV. I'd say: Money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    quality install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the total install process team did neat work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for Paul and David

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul and David were really nice, decent, easy-to-work-with, knowledgeable, and very friendly but highly professional. Paul called afterward to check if everything was right. very nice person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the Geek Squad Team. They were on time. Excellent communication pre appointment. The team worked together well. The team were knowledgeable and answered my questions. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intallation guys were very professional, polite, & helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LEO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leo was excellent! Top notch professional + service! If other Best Buy costumers (past or present) need a Geek Squad member, I do hope you’re lucky enough to get Leo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech very precise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was excellent. Made sure everything was exactly as we wanted. Went through many minor adjustments and leveling, and made sure we knew how to make adjustments later if necessary if we changed anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team did an azing job of setting up my new tv and soundbar. Very professional, friendly and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV ; no match for the geek squad!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are so proficient. I will give up a lot but the geek squad and total tech service I s no one of them. Love my new frame TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV mount available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mount, truly allows you to pivot one side(left or right) at an angle so you can access the back to attach cords or view the TV at a better angle from seats.

    I would recommend this to a friend