Customer Ratings & Reviews

Geek Squad was quick and efficient and had everything set up in no time. Connected my cable with no problem.

The Geek Squad service guys were thorough, professional and just nice people to have in my house. I can't praise them enough. Good Job!

The installer was great. But Best Buy could have told me that I x could have only paid $99 for a years worth of Geek Squad assistance, rather than charge me $250 to mount a tv that didn’t even require the existing mount to be replaced. Also, no one contacted me about a partial payment issue. I had to call to find out why the technician hadn’t showed up at the scheduled time. Then I had to wait 3 more days for someone to come out. Shocked. Previously received excellent service.

It was a pleasure to have best buy Geek squad to mount my TV and they set it up very quickly l was very pleased

Geek squad came on time, which is always important with such a large window of time. They gave me a 30 minute heads up and followed through. Very professional gentleman and made sure we were satisfied with the mount height prior to drilling.

We had a team of three deliver and set up our new tv and mount it on the wall. The crew was friendly, professional, and did a great job educating me about the functionality and features. They went above and beyond what I’d expect from their services. Thank you!

The geek squad did everything we needed. They explained things well. They were very helpful with suggestions! They were very professional!

My tv was installed and works great! They took my old tv. Left the box in case there is an issue. So far so good Wasn’t the geek squad.

Geek squad did a wonderful job, they were on time and answered our many questions, The Tv looks wonderful and the cords look neat... much better than the cord mess we had with our old tv.. thanks geek squad

Store personnel are excellent ! On line help needs work !

The geek sqaud (Zach from my local store) did a great job to install a mounting kit for my 32" bedroom TV. They also delivered and set up my main big screen TV and did a fantastic job with all the set up features. Thank you !

Rodger and his apprentice were very professional, quick and accommodating to my tv placement. Most of all they were friendly and kind. I couldn’t be happier with my installation

The installer was 5 Stars! Very knowledgeable, found the perfect place to hang TV on the wall for sturdiness and safety. Very courteous and cleaned every spec of paper, plastic and foam casing.

Our Techs were the best! They reviewed all that we purchased and gave us a great recommendation that ended up saving us MONEY! Superb Customer Service

The Agents installed the TV no problems. Respectful and smart people.

The guys were so competent and very professional. I would highly recommend.

The installation guys were efficient and prompt. They made some good suggestions, too.

GeekSquad mounted our TV, great service! I purchased a mount that is not good enough, good thing they have available mount on hand. Very helpful and observed proper social distancing and safety measures. Great service!

These guys were very professional and did above and beyond work for me

They were excellent and very friendly they were wonderful asset to your company