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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1125 Showing 22,481-22,500 of 38,693 reviews
  • Rated 5 out of 5 stars

    Frame TV ; no match for the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are so proficient. I will give up a lot but the geek squad and total tech service I s no one of them. Love my new frame TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup and overall installation of the tv was awesome. Very professional, fast & clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting was superb! both workers were professional and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has gone well with all the different services from the Geek Squad including mounting of sound bar, installing TVs on the wall including two over fireplaces and everything works making me happy with the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Contracted agents installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv, helped me do the initial setup, and gave me a quick lesson on using the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wall mounted my old 55" Sony TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I replaced my 55" Sony with a new 75" I need someone to wall mount the old TV. The Geek Squad arrived as scheduled, attached the bracket and mounted the old TV. The technicians were knowledgeable, personable and did the job in 30 minutes. Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! Mounting was quick and feels sturdy. This was my first time not mounting myself, but didn’t want to risk it with a 77” TV. They also cleaned up before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instoled tv mount adjustable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service I'm happy with it. Thanks, for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV looks great mounted on my stone wall!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on my stone wall quickly and it looks great. After the install they cleaned the area up not leaving a speck of dust from drilling through my stone wall. They were super clean and friendly. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extraordinary Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! On time, courteous, answered all my questions. A pleasure!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall the install was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took about 3 times for the job to be done but I didn’t mind that as much. The first two techs here were both great but the techs came out the second and third time, the older one was rude. The younger one was great and professional and friendly but the older one was making comments under his breath and was rude and got more rude when he couldn’t get the feet off the TV to mount it and I asked him to mount it with them and my husband would get them off. They mounted the TV but left the in wall cord and cable power kit to hide the cords untouched so I see the cords hanging from the TV. In general with most of them it was a very pleasant experience and they were great but the last guy was just so rude and didn’t do a full job I feel like I most likely wouldn’t use Geek Squad in the future.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was amazing. Did an excellent job hanging the tv exactly where I wanted it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount system worked well with my 65” tv that came from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rock Star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agent Kenneth Spacek went above and beyond to install my TV/sound system and explain how it works. Extremely professional and left his set up area in my living room even cleaner than before he arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individual who installed our tv’s did an outstanding job. What a wonderful individual to represent your company. He’s one in a million!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom Hamer was my installer. He and his helper whose name I don’t have, were the best. They took time to explain all thefeatures of my new TV and how to use it. They were neat and very patient. Made me wish I had used the Geek Squad a long time ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    another successful install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks again guys for taking care of all my needs. I will be calling you for something else very soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and quick installation, crew cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would always recommend Geek Squad for any TV ins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Knew what they were doing. Explained everything to me. Awesome job by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality and courteous team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful and clean. The team was very professional and courteous. Installation of sound bar and TV wall Mount

    I would recommend this to a friend