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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1126 Showing 22,501-22,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    Mount and TV set up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek tech was the best ever. He and his partner were efficient, knowledgeable and the best home service we have ever had. Will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at Best Buy know how to do what you want done. Excellant service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely worth the price paid. The Geek Squad guys unboxed, installed, and set my TV up within about an hour. They were super helpful, friendly, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents who delivered and installed my television. It was TOTALLY WORTH IT. They took care of the installation and set-up, and then taught me how to use my remote and tv. Also - they had great suggestions on Netflix shows in 4K !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was super helpful and knowledgeable. Everything was perfect when he left my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was perfect and they were very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Greek Squad did an excellent job hanging two T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr Williams and his assistant did a outstanding job. Both employees were very knowledgeable concerning the questions I ask them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Customer Service - Techs are Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Techs were the best! They reviewed all that we purchased and gave us a great recommendation that ended up saving us MONEY! Superb Customer Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did excellent TV install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job of installing and setting up my new tv. They took the time to make sure I knew how to operate it and that it was functioning normally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation was quick!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you agents for the quick and easy install. They also helped choose the optimal height when sitting on the couch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps were super professional, wore masks and gloves, and were very efficient and helpful and making sure everything was in working order before they left. I totally recommend getting your TV installed by the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps were super professional, wore masks and gloves, and were very efficient and helpful and making sure everything was in working order before they left. I totally recommend getting your TV installed by the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery and mount service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very professional and courteous and did a great job from start to finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation trouble free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in on time as scheduled and hung the TV, cleared out the box and packing materials, set up the TV and connected it to the Internet and demonstrated for me how to use the features on my new Sony TV - they were in and out in less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Thorough and Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent mounted my TV with a ceiling mount in perfect location with full functionality and mobility. Amazed at how easy it seemed to him and I was impressed that he was able to do it all on his own.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and installed the TV and sound bar in a reasonable amount of time. They were courteous and wore masks, gloves, and protection on their feet. When I experienced a technical issue later in the day, they responded quickly and did not hesitate to return and fix it to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry, I forgot their names, both installers were excellent at all levels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks never disappoint.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad delivered and set up my new Samsung smart tv. They thoroughly explained how the system worked and followed up with me after a couple of days. I will never buy such a devise without the support of the Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Point and hang

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in asked where I wanted it. Measured. Placed. Took the garbage with them and it all looked great in a short amount of time. Best money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great-I Never Expected To Say This!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and courteous, as always; this was Troupe's second visit to our home. We have had extremely fast and knowledgeable service from the Geek Squad and will definitely call them again!

    I would recommend this to a friend