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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1127 Showing 22,521-22,540 of 38,693 reviews
  • Rated 5 out of 5 stars

    Good Geek Squad service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rocky and Ryan have worked hard to make sure the TV is compatible with the soundbar. I appreciate their attention to detail!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick and his crew did a very nice job. Very professional and patient. the crew was also very polite and respectful. I have no concerns with this crew at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job mounted my TV and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made install easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! Geek squad mounted my TV, installed it and made sure all aspects were working including app logins. They made it easy and quick so I didn't have to worry about anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squard installed my TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs let me know there ETA. Did a great job delivering and mounting my TV. Cleaned up after themselves very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was awesome He was professional and went beyond to make sure all was working. He was knowledgeable about the tv I had and made sound recommendation. I wish I could get him any time I have service needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my new TV and connecting all of the boxes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was timely and professional. Two great techs that were friendly and informative. They got the job done efficiently and answered any questions I may have had. Wouldn't hesitate to use them again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Install unacceptable -bad customer service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon did a great job but Taylor was focused on charging me more for the installation. Also, the tv was mounted well but the conceal strip was not installed properly and lacks quality standards. Also, the old mount and stand was removed but they lost the screws to the old mount so I can never use them again as they were custom screws. Adam (audio rep) in the Okemos, MI, store is rude, intimidating, and downright disrespectful. Adam insulted my friend in front of other customers and employees because my friend did not agree with him on his audio pick, and then informed me that I could complain to corporate but they will not listen...he was right about that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installing 75" TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were excellent in being courtesy, and knowledgeable about their job. They asked whether or not the height was sufficient, and they showed my wife and me how to use our new remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Sam was so knowledgeable, what a blessing. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team did an azing job of setting up my new tv and soundbar. Very professional, friendly and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All went as expected

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the TVs work perfectly. The installer was efficient and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Re Mounted Tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians came and did a great job when reinstalling my tv. They mounted and checked everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and color. It turns on and off quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Greek Squad did an excellent job hanging two T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr Williams and his assistant did a outstanding job. Both employees were very knowledgeable concerning the questions I ask them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service... The lead tech was so good at what he does I believe he could have installed the tv blindfolded...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted a 75" flat screen and did an excellent job. They cleaned up after themselves and took away all the packaging materials. I'm very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The professionals!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional agents mounted tv perfectly. They in were done in a matter of minutes. Thanks Guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These agents are very knowledgeable and passionate about the in-home entertainment experience. I learned a lot while they completed my installation. I’ll definitely recommend this service to anyone.

    I would recommend this to a friend