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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1127 Showing 22,521-22,540 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squard installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs let me know there ETA. Did a great job delivering and mounting my TV. Cleaned up after themselves very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 77" TV perfectly and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best store to buy electronics. Quality of service is great and after sales service is awesome too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agents went above and beyond in setting up my TV and Blu Ray player. The issue was integrating it with an existing, older sound system and they pulled it off. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing our TV.....Geek Squad just gets it done!! Wish I could give them more that 5 stars...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality service. Explained the process clearly and were professional during the entire visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted to existing wall mount and all devices were connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consummate Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consummate Professionals- ensured all tbs and speakers were connected and in good working order prior to departure. Ensured that all debris and packaging was removed. Area was nice and clean.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and mounted our daughters new tv. As always, they were polite and efficient! 10 stars!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were outstanding! Quick thorough and knowledgeable. Stayed to explain the setup and answered all my questions before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love your Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service rep. He even went above and beyond by fixing my second TV which he did not have to do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service, besides the snowstorm causing it to be rescheduled.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv setup and mounting was fast although tech arrived late

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total pros. These guys were the best. Had a problematic wall and they figured out a way around it to still mount everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! GS took down old TV and mount, installed new mount and reprogrammed Harmony remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of installing my new tv and setting up everything. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That was quick

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a simple on the wall install of a 65 inch tv. These geeks were lightning fast! Had the tv on the wall in minutes. Connected all my devices and had my remote working. I will definitely have the geeks install again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy hang

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledge that hung the tv for me. I had no idea that you can only hang a certain type of wall mount if you do not have wooden studs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to other devices. He took time to check to make sure the setup on the TV was just like it was before he mounted it. He was very polite and friendly and tidy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ted(Geek Squad) super!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ted -Geek Squad- was excellent. TV installed and it's operating was explained . He gave us a call back later when we had difficulties and was able to resolve our problem over the phone. Glad we elected to use the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with geek squad was great. They were very helpful, patient and knowledgeable.

    I would recommend this to a friend