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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1127 Showing 22,521-22,540 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional. Did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome and friendly tv and mount installation people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new tv was mounted perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys showed up and really saved the day. They mounted my new big screen and it looks perfect. It feels good to know they did things the right way and I don't have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two-man team arrived promptly, donned their China-virus protective gear, and got right to it. Very courteous and professional. Explained the various controls, answered questions. Couldn't have asked for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad sent two different crew to work with my project and the first squad did a great job. A second squad was sent out to follow up and did a terrible job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A 1 service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my 65 inch and had it mounted by the geek squad. They were professional and so carrying to my needs. The set up was great and they took away the garbage. Great job Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not have been better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were just fantastic- professional, personable and very knowledgeable. Everything was done on time w/good communication. The level of service was excellent-something that does not happen often enough these days. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squard installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs let me know there ETA. Did a great job delivering and mounting my TV. Cleaned up after themselves very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Trevor!!!!!He’s That Dude

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very Good Job,Mr.Trevor, is Great @ What he Does!!!I give Him all the Cuddles

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Decent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They handled a challenging mounting job pretty well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the tv installed by pros, great product just wish I knew how to tilt the tv up and down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad expertly installed my 85" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 85" TV into a metal stud wall (ie without being able to anchor to studs) correctly, efficiently, quickly and with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No holea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love in an older house and my beams are spread out further than normal. Glad I had Geek squad. It was cheaper and less of a mess than having a friend put holes in my walls looking for the beams.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV for senior investing in her first smart TV. Only down side is the remote is not very user friendly, again for first time smart TV user. Glare from windows does effect quality of picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always use Best Buy Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were great. They communicated well, explain what they were doing and extremely polite. Also took extreme care in cleaning up as they went and paying attention to the care of my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that the installers took more care than I would have in installing my replacement TV. They were very helpful and courteous. I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was quick and efficient and had everything set up in no time. Connected my cable with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike From Geek Squad Did A Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the level of service that the Geek Squad provided. Mike the tech person did a great job setting up my system. He was careful not to damage anything and cleaned up afterward. Would use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is the best team Agent to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pleasure to have best buy Geek squad to mount my TV and they set it up very quickly l was very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team remains the absolute best in this criteria. Pre-discussion on exact placement, then confirming all possible options after analyzing your room area/set-up.

    I would recommend this to a friend