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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1128 Showing 22,541-22,560 of 38,692 reviews
  • Rated 5 out of 5 stars

    Pro Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came in and did their thing. The young lady was very knowledgeable about where to place the tv and the young man was very proficient with how he handled the tv. I am happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was great. I think his name is Jordan. He was extremely professional, neat, and respectful of our home. A great Best Buy representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew who attached my TV to the wall came on time and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prompt quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrived on time following a phone call to confirm the address and service. They installed 2 wall mounts and tv's in about 2 hours. Set up the tv's and the remotes and went through all the features/functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently. moved to a new house and we wanted two TV's mounted on the wall (46 and 65 inch). The Geek Squad came in put up both brackets and mounted the TV's in less time then it would have taken me to get everything out of the boxes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish I had been there to oversee mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Geek Premium mounting service to replace wall mounted tv with new larger Samsung . Was not able to be there and wife was the go to person for the service. Not bad results but I had to personally do some wiring tweaking so that it looked "cleaner" and add a flat multi plug connector for the blue ray, cable box, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Bought with 75 inch television. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation at a reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents professionally mounted and attached the 85" tv and sound bar. Asked where we wanted, height from floor and so forth. Cleaned up and took packaging materials.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having some problems with tv that was moved upstairs. Sometimes when we cut it on, no picture, sound yes picture no. We have to unplug the cord then plug it back and the picture will come on. This never happened before. Only happened after they moved it and connected it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed tv quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation was necessitated by my first new tv only lasting 6 days before malfunctioning. We waited 11 days for installation of the replacement tv. The guys on this 2nd installation were not quite as thorough in explaining & setting up the tv. Had Geek Squad follow up on 8/28 to make some adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job, efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team did a great job mounting my TV, listened to what I wanted and made sure theTV was centered. It was mounted in a wall unit so they had more work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased on how professional they were. They did a great job of mounting the TV, setting up the internet, and connecting the components. The guys pared the remote to work all the components. Then they show me how to work everything. Nice guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't ask for more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and set it up without issue. moved my old tv to the location I asked and even re-mounted my sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in delivered the TV, hung it and took the old TV and even the Box the TV came in. Saved me a lot of time. The cost was reasonable for the time I would have spent doing it my self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional, quick and friendly. Geek Squad installation is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was amazed at how fast tey had it up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and hooked up all my components. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rocky and Ryan have worked hard to make sure the TV is compatible with the soundbar. I appreciate their attention to detail!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad did the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad hung tycoon sand connected it towifi and connected all of my streaming channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad Installed Quickly & Efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Very patient, organized and had our TV installed in a short amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a Great job mounting our new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the new tv and explained everything to us with ease and words we understood.

    I would recommend this to a friend