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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1128 Showing 22,541-22,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    Thanks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin, Lindsey, Freya we’re fantastic! Great communication, professional and courteous. Answered all questions. Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They got this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best, in my personal experience “They Have This” they’ve installed 2 OLED TV’s in my home without any problems. I feel very comfortable in their ability to do a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation had to be done twice due to a product defect. All four years installation technicians were highly efficient and knowledgeable. They actually recommended other products to boost our wifi. In all the project took over four hours, so it was worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad employees were very knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted to the wall and a home theater was installed. The men were friendly and included us on decisions pertaining to the install. The install was well done and we were given directions on using the system. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. The only couldnt able adjust the tilt system for the tv mount it was actually very simple. I guess they dont get enough training. But people are very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT EXPERIECE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS WAS THE BEST PART THE EXPERIENCE. THE GEEK SQUAD TECH BY HIMSELF COMPLETED THE TASK IN LESS THAN HALF THE TIME THE PREVIOUS WAS INSTALLED USING 3 PEOPLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REXQ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After watching the "GeekSquad" install my TV, I would definitely not tried it myself. Great Job to your team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is worth every penny. Just Do It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and were very polite and friendly. I enjoyed meeting them and they answered all my questions. I couldn't imagine a better experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and worth the money! It looks so nice and clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my new tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick installation and showed me a better way to use the control. Very knowledgeable and interesting installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and I am super happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung 65" Smart TV was installed by excellent, highly skilled technicians. My new TV works great paired with Samsung phone, WiFi and Mohu Antennae. I give their technical service 10+++++!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job even after I purchased an excessively heavy mount - they made it work and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, courteous service. They took the time to explain how the equipment worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was courteous and knowledgeable. He hung the 85” tv all by himself, as his partner accidentally went to the wrong address! He listened to where we wanted it placed and it worked great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so professional and knowledgeable! They answered all my questions. They left me with everything completely set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew that showed up was professional, quick and easy to interact with during the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery and set up by BestBuy team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BestBuy team did a great job delivering and setting up my 75" TV. Professional and very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan was wonderful. Very polite and patient. A really nice guy, just the kind of employee to be proud of. Thank you I will buy all my appliances from you from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and willing to go over the top to make me happy with y’all’s service thank you so much

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    H Dawg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart tv was installed quick and perfect as requested. They showed up on time and were very polite.

    I would recommend this to a friend