Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1128 Showing 22,541-22,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    Smooth movement. Hold position.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full range of motion. Easily mounted. TV securely held, no wabbling. Smooth movement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians did a great job setting up and showing us features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Respectful in the home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great at what they do and pride and actually seem to like there job unlike some delivery and install places they very trustworthy and responsible as well as they respect your home .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 75" TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genti and the crew did an outstanding job mounting my tv and setting up the remote. Took the time to measure so it was centered on the wall and walked me thru the operation of the TV features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A job well done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gentlemen sent over were awesome. Made it look easy. Very polite and professional..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is working well and has several features I did not have in my previous TV, but the Geek Squad service was outstanding. I watched with gratitude that I did not have to mount the TV myself, and they were finished in about an hour and explained the start up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted difficult G1 OLED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have done my fair share of mounting and I can tell this one was going to be difficult, highly recommend them this if you don’t have at least 2 more people available to mount it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad text and email the day before as a reminder. That morning called and let us know they were on the way. So prompt and efficient they were extremely professional hung the tv perfect could not ask for anything more. Keep up the great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony was great to work with! He was friendly, courteous, helpful, and patient! He took great care of making sure that everything was level and centered where we wanted it to be. Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Quality Through and Through

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional quality TV and the staff from Best Buy did a terrific job with the whole sales to installation process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know what they are doing. They come in with respect and do the job right and in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, Excellent, service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in and knew exactly what to do. The double checked to see if everything was where I wanted and then the Mounting bracket and TV were up in minutes. I will always use Geek Squad. Very Professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky Guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have been more pleased. Guys were terrific. Very knowledgeable and took their time explaining to me how to operate the universal remote, RF to IR remote, apple tv, Netflix, disney +, amazon prime, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small screw leads to big issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All great until the holes drilled through the walls of wash room down the hall way. Spoke to tech on phone to have drywall textured and painted to color match. They seem to place a spakle over it that stands out from the entire hallway paint. Basically need to repaint hall to match evenly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is working well so far. We already had a LG sound bar so our sound system is working very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job by the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job setting up my TV. Crew was very courteous and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad expertly installed my 85" TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 85" TV into a metal stud wall (ie without being able to anchor to studs) correctly, efficiently, quickly and with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted with exceptional Service and I am very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing, professional service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad installer, Demani, was awesome. I had no idea where the tv should go, how high on the wall, etc.. He was extremely professional and knew his stuff!! Could not be happier with how helpful he was! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sevice professionals were on time, courteous, and efficient. We provided the mount and the entire process took about a half hour. They were friendly and removed all the trash collected from the mounting. I would be willing to use them in the future.

    I would recommend this to a friend