Customer Ratings & Reviews

John and Noah arrived on time and were pleasant to work with. They answered our questions and installed our TV in good time. They cleaned up after and took the time to explain how everything works.

Grateful for the service they gave us. They had all the tools i misplaced. Very happy and satisfied with the service.

Mr Williams and his assistant did a outstanding job. Both employees were very knowledgeable concerning the questions I ask them.

The Geek Squad was excellent. They did a great job and were super respectful and flexible with my schedule on the day of the service.

The team did everything perfectly including arriving on time and finishing the job in a timely manner.

The installer was great. But Best Buy could have told me that I x could have only paid $99 for a years worth of Geek Squad assistance, rather than charge me $250 to mount a tv that didn’t even require the existing mount to be replaced. Also, no one contacted me about a partial payment issue. I had to call to find out why the technician hadn’t showed up at the scheduled time. Then I had to wait 3 more days for someone to come out. Shocked. Previously received excellent service.

The geek squad was awesome once again.This is the 3rd tv they installed and mounted in our home.

Employees dedicated friendly very informative and wants to answer all my questions. Very knowledgeable

Friendly techs. They helped walk me through the features of the tv and where to find installed apps.

The agents were timely and very professional. My TV was installed and I was provided operation instructions and the opportunity to ask questions.

Great & quick service! They knew what they were doing

they were great - they cleaned up after, taking away all the boxes - they set up and connected tv to all devices and made sure each worked. They were great measuring to get tv in the center of the wall. Very professional

The Geek Squad were very efficient, mounted my TV in a professional manner and explained to me my new Smart TV. Took away the debris and cleaned up the mess from drilling holes in my wall. Impressive. Thanks

Geek squad set up my new TV system professionally and correctly. Both the TV and soundbar works great. They hauled away all of the boxes and debris.

Tech was very knowledgeable, friendly, and helpful. He respected my home and cleaned up after himself. I was super pleased with the entire install...mount and TV. Well worth the money.

Geek squad team did an azing job of setting up my new tv and soundbar. Very professional, friendly and extremely helpful.

They knew what they were doing. My only concern was it seemed like they were trying to get you to buy extras and they weren’t cheap.

Geek Squad Technicians did a great job! Connected everything and even came back for free because I needed a different cable. One negative. When ordering online they dont tell you that you need longer and "in-wall" rated cables.

I already received review request. The person who installed was excellent in all areas including super knowledge. The salesman told me I would get 180 degree turn and not true. However, I’m making it work.

Geek Squad arrived on time to mount and install the new 55" TV. The setup all the apps and cleaned up. I would definitely use the service again.