Customer Ratings & Reviews

I joined the total tech support through geek squad. By doing that geek squad charge was only $50.00. To mount and set up my 85 inch Sony t.v. It was well worth it. Carlos and Jorge did a great job and adjusted everything as well. Asking them questions about the technology of todays t.v.'s was like getting a education,they knew so much. i also brought in one of my computers to. On that they reformatted and reinstalled the operating system,updated it. All went well.

Excellent service! I love the work that was done...so easy and it looks great. Could not be more pleased with the workman that came here and was so considerate of my home and everything in it. He was a delight and so professional it took him only about 1/2 hour to complete the entire job...vacuuming and everything! Having the TV off the floor makes such a difference and adds so much room to my mobile home living room...don't know why I waited so long to have this done.

They were very knowledgeable, efficient and polite.

The Geek Tech did an excellent job of unmounting the non-functioning replacement installed a little over a week before this service being rated now. He reinstalled the new TV and did the complete set up before leaving. Was very knowledgable and did an excellent job...very pleased.

This was way better than doing it myself. It went a lot faster. I had bought a Toshiba 75in that couldn’t run surround through the HDMI cable. It would only play PCM. The Sony Bravia is a much better tV, (from my experience) and having the Best Buy techs hooking it up gave me peace of mind on the wall mount as well as making sure all the cables were where they needed to be.

Geek Squad did a wonderful job mounting installing and setting up our TV. Very professional and left the area spotless. We are very happy with the finished product.

Installers mounted my 98 inch .great job. There was no problems what so ever.

They arrived on time. We're very gentle and careful with my TV and soundbar. Very professional and great customer service. We had a few laughs. Great job on both un mounting and re mounting at my new location. Thank you!!

the guys mounted my tv and soundbar with professionalism

Daniel was awesome. Very knowledgeable, helpful and completed the work very quickly. Everything is left. Very clean.

The techs were excellent. I had purchased a new mount for the new TV, but they saw that I could use the old one. They offered to return the new one and have my money returned. They had no trouble installing and setting up my TV. They made sure it worked and made sure I understood how to operate it. They were efficient and competent.

I purchased a TV, Soundbar and TV mount from Best Buy along with a coordinating Soundbar mount purchased from Amazon (Best Buy only had one Soundbar mount and it was Rocketfish I believe) and had Geek Squad come and mount everything. There were 3 techs that came inside to get the job done fast and efficiently! They made sure that the Soundbar mount that I purchased from Amazon would work with the Soundbar and the TV mount from Best Buy. Thankfully I did my research and it was easy to find because the Sanus Soundbar mount was universal to Sanus TV mounts so everything was confirmed correct. Everything was done in about two hours I believe and looks great!! All 3 techs were friendly and knowledgeable about the products and the installation. I also had a choice if I wanted to run the cords (only the HDMI cords not the power TV cord or the power Soundbar cord - that is a certified electrician’s job only) through the wall or leave them all hanging down where I can later put a casing on the wall to hide them. I knew I was going to expect great service from Best Buy, as always, but I was extremely satisfied with the whole package! I will definitely have Geek Squad come back with any other service I need in the future!! TV: Samsung - 55" Class - LED - NU8000 Series - 2160p - Smart - 4K UHD TV with HDR Recommended TV Mount: Sanus - Premium Series Advanced Tilt TV Wall Mount For Most 42" - 90" TVs - Extends 5.75" - Black ($129.99) Soundbar: Samsung - Sound+ 3-Channel Hi-Res Soundbar with Built-in Subwoofer - Dark Titan/Sterling Silver Soundbar Mount (Amazon): Sanus Soundbar Mount for Most Soundbars up to 15 lbs - Features Simple Install and Tool-Free Adjustments - Compatible With Most TVs and Mounts - SOA-SBM1 ($39.99 @ Amazon)

The mount is great as was the Geek Squad team who mounted it! Is has full swivel so the tv can be seen from the living room or the kitchen. It also moves forward and back for closer viewing. The team installed it quickly while mounting my tv. Great job all around!

These guys were great! They were very careful of our new hardwood floor, wearing protection over their shoes and setting pieces of the equipment on cardboard from the package. They also did all the setup even programming our cable control to work with the tv and sound bar. They also moved our old tv to the bedroom and did that entire setup. Their familiarity with all the equipment meant they did all the work very efficiently and in the minimum of time. All the while answering our questions and explaining as they worked. So happy with our new tv and sound bar!

Excellent installation- meticulously done. Highly recommend.

It isn't easy to put into words the complex situation Steve from the Geek Squad found himself. I purchased a TV from Amazon and contacted Best Buy to have their Geek Squad come out to install it. I thought I'd ordered a larger TV to replace the one I already had. But, OOPS, I ordered the same size. The next day, Steve went to the Best Buy warehouse and brought out a larger TV for me. The service call from the previous day was $250 and I asked if there was some way to apply that amount to the second call. I should add here that I'm 83 and live on Social Security, making money a bit tight. He cleared that for me, installed a 60" TV for me and took the 2nd TV back to Best Buy. Now, here's the above and beyond: since poor vision keeps me from driving (and I have no car), I couldn’t return the Amazon purchase. Guess what? Steve did it for me. So if someone is up There, keeping track of good deeds, I know they are writing on the Plus Side for Steve. PS I tried to upload a photo numerous times, but it failed Sorry, the upload failed

I recently purchased a large flat screen tv along with a wall mount. I arranged to have geek squad do the delivery and install for me. The showed up in a timely manner on time and delivered the tv and the mount. And the guys were very courteous and they in stalled the mount where I wanted it and installed the tv onto the mount. I tested it and it was installed perfectly and it didn’t take much time. They also helped me scan for the local channels and to hookup my cable. I am very happy with this service!! ( :

The installers were VERY knowledgeable and professional. They made everything was set up perfectly before they left. I would definitely use them again!

Two technicians showed up to my home for wall mounting. They were very courteous and professional. After installation they advised me on how I should handle the tv when moving the wall mount. After installation I noticed that the wall mount didn’t move as easily as I thought and they even suggested another wall mount that Best Buy offers that would have a little more flexibility.

The installation crew was extremely efficient and professional. These guys are an asset to best buy.