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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1130 Showing 22,581-22,600 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing/mounting my new 75" TV. They were prompt, hooked up the TV to all my components, and cleaned everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQuad did not install ,my TV, a private contr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Bestbuy customer I am very disturbed of how my entire Bracket installment went. I cant call the store directly and the TV is about to fall off of my wall NOW

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had taken the time to show me how to navigate through remotes, utilizing 1 remote to do the work of 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always use Geek Squad. Always happy with results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were great. They communicated well, explain what they were doing and extremely polite. Also took extreme care in cleaning up as they went and paying attention to the care of my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up TV relocation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan, Josh and David were very helpful in this matter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. If I need any help I will call them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the tv professionally. Just like I asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BB Geeks mounter 43" tv in bedroom and fished wires behind wall. Looks great and white swivel mount is awesome. Totally worth $$ for TotalTech. Just do it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had really great service from the guys at Geek Squad! Friendly, knowledgeable, and when they left EVERYTHING was clean and the new tv’s looked GREAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very impressed with the Geek Squad and how through of a job that they did. They mounted our television so there were no wires showing and they did a great job of cleaning up after the project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REALLY GOOD SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason was wonderful. He connected the TV, set it up, showed me how to use the remote, removed the packaging, and the old TV. He was very polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts at Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys came and were a little arrogant. Turned out, they were pretty professional and cared about giving my family the best TV positions. I mounted a 75" and 65" TV. They were pretty quick and cleaned up after themselves very nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hustle for me, geek squad know what they’re doing, so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service... The lead tech was so good at what he does I believe he could have installed the tv blindfolded...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the guys I came to do TV mounting was amazing and super professional. They were very knowledgeable and helped put of the TV and no time. They had answered all her questions and help set up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fast and friendly. They did an excellent job mounting my 65" tv. They cleaned up their mess and made sure everything was working and to my liking before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the PROFESSIONALS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledge and professionalism! Couldn't have had it done without them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer who came to my home was awesome very nice and courteous! He was very informative and explained everything he was doing. He was on time and even Cleaned after the installation was done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Geek Squad came on time and installed promptly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad reps installed the TV mount, mounted the 77 inch tv and connected devices. Only problem was the tv was not centered to the wall and they didnt ask me whether to center to the wall or to the overall room so it looks weird

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new Samsung TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were on time and knew exactly how to set my new Samsung TV up on the wall bracket as well as programming the Smart features. They also my old TV upstairs so I could donate it to charity.

    I would recommend this to a friend