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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1130 Showing 22,581-22,600 of 38,693 reviews
  • Rated 5 out of 5 stars

    Trouble shoot computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service. Very nice and professional! Would definitely return to this store for service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and neat.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad guys arrived on time, were polite, professional and did an excellent job of installing my new Sony 85" TV. I made a good choice. With a TV that big and expensive, don't take any chances. Get it done right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV on wall quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job of installing this TV mount. Showed up on time and took very little time to do the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents arrived on time. They were very fast, e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time. They were very fast, efficient, friendly and professional. They were booties over their shoes, and facemasks. I would highly recommend the geek squad installation crew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job setting up and mounting tv. They were very professional and knowledgeable. They made sure everything was working and made sure all our questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad expertly installed my 85" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 85" TV into a metal stud wall (ie without being able to anchor to studs) correctly, efficiently, quickly and with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees that installed the new tv mount were knowledgeable and professional, not to mention quick.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Free installation great, but little instruction.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and installed very quickly, but didn't explain what they were doing or how to change anything, and there's no manual. They installed with HD channels only, but I've found that there are MANY channels that are available but I can't access them and I don't know why. Not sure if they limited it to HD channels. In addition, I told them not to activate the smart features, but now I have no idea how to change that. I liked Geek Squad originally, but Best Buy has taken away features and barely reduced the price. I recommend finding out exactly what you get for the money before buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scheduling was very difficult. They kept on instisting on coming when I was unavailable but the workers and placement of the TVs were worth the wait. They were very quick efficient and helpful in placing the TVs would recommend the product and workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installers were great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents hoisted my Huge TV above my huge fireplace and it was quickly installed. Then they proceeded to teach me about using my new streaming functionality and told me about upgrades that would enhance my viewing. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounting the TV was very professional and helpful with any questions. They finished their job quickly. The mounting has not given me any particular issues thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two Good Men

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two good men brought and installed my new 65" LG TV. They were very considerate, and professional. Thank you Guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV connected all devices and recommend the Sonos sound bar. I purchased and happy with the sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was polite, efficient and knew what to do. He cleaned up after he was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this store and personal are fantastic. The Geek Squad has always been professional and very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks G Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it that you can place an order to have things mounted with ease. Super professional, friendly, punctual and overall, a job well done. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV - very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, professional and very pleasant. They mounted the TV and made sure it was satisfactory to me. We highly recommend this service and would definitely use it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong built

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality, does what it says. Tilt function is cool as well as horizontal slide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went well and install team explain well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a team effort the time was very efficiently used and I can always see why people us geek technical experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was prompt, did a great job, and cleaned up well after their work. They made sure the system was fully operational and showed me how to use/maintain it.

    I would recommend this to a friend