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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1131 Showing 22,601-22,620 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was 5 Stars! Very knowledgeable, found the perfect place to hang TV on the wall for sturdiness and safety. Very courteous and cleaned every spec of paper, plastic and foam casing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and they completely set up my tv so I can really use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent TV mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was very knowledgeable and mounted my new 49 inch Sony TV and completed the installation in less then 30 minutes time. I am also very satisfied with Best Buy's scheduling offer for in home service availability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was running late and didn't make it on time for the appointment but they let me know that they would be able to come back later and they did! Also they provided me a power cable which I lost for the TV so that's always a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set it up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agents really helped me out. Explained everything and hooked up my TV remote so I only use one!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers had several issues getting the TV up, but did a great job. We were sure the TV was going to fall and the mount wouldn't hold, but they knew what they were doing and everything is just perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really good. All my electronics are from Best buy. Everything up under one warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, this was a must have! The technicians are highly skilled, do a fantastic job, and are friendly and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great picture at a low price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at a great price, the installers worked wonders and were quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team was the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my 75" Samsung TV was very professional and made sure I was satisfied. He installer also made sure my TV and soundbar were both level which is something that other installers did not do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the squad to trust!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was the perfect choice for the mounting of my 85" tv, the guys that came over were very professional and friendly, after installation they thoroughly explained how to adjust the mount to my liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great Customer service and delivery were the BEST!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good workmanship and great hints for power wire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had no idea what to do about hiding the power cord, and the installer had good suggestions for that. Even though he didn't have the materials to accomplish the goal, he told us how to do it ourselves, and even where to go to buy what we needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv and electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks do a great job on installing/hooking up your tv, internet to vcr while using wire management. Definitely will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV quickly & professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely and very professional. My TV was installed and I was provided operation instructions and the opportunity to ask questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an Excellent Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did an excellent job mounting our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service personnel were awesome! Had the new TV installed in practically no time. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was personable, efficient & was very patient when educating me to the use of my new television remote. I would definitely advise anyone looking to mount their new television to take advantage of the expertise of the Best Buy installers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a good product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it did the job and held the tv to the wall..it has not fallen

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, they were professional and good relation.

    I would recommend this to a friend