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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1131 Showing 22,601-22,620 of 38,692 reviews
  • Rated 5 out of 5 stars

    Installer was friendly and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a simply install. Geek Squad installer did an excellent job. The wall mounting was completed fast. He still treated the job as if it were a million dollar job. He was very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great. They show up when they said they would be here. ( no company does that any more , they make you wait all day ) The guy were clean , were careful in my house , Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so professional and knowledgeable! They answered all my questions. They left me with everything completely set up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv connect was a good choice for this tv set - easy hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech install wall mounted tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech was very pleasant and knowledgeable. Setup was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were they Swift … Yess!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Service is the Best thank you BestBuy Two men came left within the hour or so…fast friendly had shoe bootie’s on their feet masks on wires were hidden Terrific all around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is On Point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy's Geek Squad came in and did a terrific job at installing the 55" TV on the wall. The were respectful, professional, and quick. I would immediately recommend Geek Squad to another without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv and electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks do a great job on installing/hooking up your tv, internet to vcr while using wire management. Definitely will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers arrived on time after confirming the appointment beforehand. They were very professional, personable and did a fantastic job. I highly recommend this service. Thanks again to Chris and Rick, you guys are first class!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts For Sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know what they're doing. Quick and clean up nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation tech was on time, courteous, and knowledgeable about the TV I purchased and gave me a tutorial of its features. He mounted a new bracket and even hid the wires above my faux fireplace. This service was definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super knowledgeable and respectiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome. This is the 2nd team I've worked with (in two different states) and I've been happy both times. They went above and beyond and were very helpful and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Quality Through and Through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional quality TV and the staff from Best Buy did a terrific job with the whole sales to installation process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting 65 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job and were very helpful and pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team did good wall mounting my Frame TV. Friendly and knowledgeable staff. Team used drywall anchors instead of provided screws which is exactly i wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 65" Pioneer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, quick and courteous. Stayed to ensure I was happy with TV and synchronized with cable box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy & Geek Squad # 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire TV install went perfect, from the mount itself to the actual TV. I thought of another store, but I’m glad I went to Best Buy. The installers were very respectful and very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the agent that came to reconnect my smart tv on 08/20 was not able to locate cause. Finally, someone came out yesterday and located a missing cable. My smart tv is working smoothly. Great tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job Geek Squad. The agent mounted my TV and connected the devices. He was very professional and the job was neat. He had my TV up and running. I wish I had it mounted a long time ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hired Geek Squad to install our new tv. They were prompt and super nice. They talked us through using the new tv and recommended additional items to maximize our tv viewing experience.

    I would recommend this to a friend