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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1132 Showing 22,621-22,640 of 38,692 reviews
  • Rated 5 out of 5 stars

    Schedule install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent helped me schedule a tv installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total pros. These guys were the best. Had a problematic wall and they figured out a way around it to still mount everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was professional and excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very appreciative of the text messages keeping me updated with the service time and arrival of the team. Their manner was professional. I was very pleased with both the quality of their work and how quickly they completed the task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that did my work were friendly and did a great job. Super happy with the job they did. They also worked good together. Geek squad is lucky to have them on their team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+++ service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, very fast and professional. They cleaned up after themselves and took the unwanted cardboard. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin, Lindsey, Freya we’re fantastic! Great communication, professional and courteous. Answered all questions. Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75inchs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mount. It goes in any direction and holds the tv steady. Great buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A pleasure having them in the house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very friendly and accommodating. Experts!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and mounted the TV in the perfect spot. It would have taken me hours to figure it all out and they were done before we knew it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Leon and Jerry, were very respectful. They even went above and beyond by coming back to our house to connect the HDMI cables which we didn’t have a longer cable at first when they came. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    LGG2Denon2700&3700Sonycenter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First installer did not get the install correct on LG G2, way too far from the wall, and also the Denon 2700 died on final hook up. The second installer, Mike, got it correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was precise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came to mount our tv were super nice and knowledgeable. They knew exactly what to do. They were super careful around our furniture. The were precise and extremely professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation was quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you agents for the quick and easy install. They also helped choose the optimal height when sitting on the couch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, and professional. Very happy withe installment

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in our rooms and is so easy to maneuver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality and courteous team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful and clean. The team was very professional and courteous. Installation of sound bar and TV wall Mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Re Mounted Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians came and did a great job when reinstalling my tv. They mounted and checked everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money Well Spent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job by the Geek Squad installing my soundbar and mounting it along with TV. It was especially tricky due to the DirectTV connection. They did an amazing job. Timely, courteous, professional and cleaned up after themselves. I would hire them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great e service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made it so easy for my mom and dad to have their tv install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and knowledgeable geeks! When purchasing something as expensive and delicate as a flatscreen tv, getting it professionally installed is so worth it!

    I would recommend this to a friend