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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1133 Showing 22,641-22,660 of 38,693 reviews
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good idea to have the experts mount the television to the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service they were on time and made any adjustments needed to finish the job. I would always recommend geek squad for home tv mounting service the work comes with a warranty of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad. This is the absolutely best product Best Buy has created. Every last Geek Squad technician that has installed products at our home has been absolutely AWESOME and very KNOWLEDGEABLE as well as the ultimate PROFESSIONAL!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Eero system quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my Eero system quickly and effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad nailed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv stand didn’t have the necessary stand offs for the curved back, but the installers had them, and the best part is they did all the cable management, which is time consuming. The guys who came out were professional and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MountingTVPoole

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is connected to the wall secure so far. I don't think it will fall off of the wall. The installers found studs in the wall before they mounted they mounted it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adjust expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting went well, but connecting to newly installed, but unterminated coax was a bust. They tried though, so A for effort. Had to have the cable guy (who was fantastic) come to the rescue!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Job we'll done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted two tv's a 48 and 65 inch both look perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was great. I think his name is Jordan. He was extremely professional, neat, and respectful of our home. A great Best Buy representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad arrived promptly as arranged. They did a great job mounting the TV and soundbar as well as wire management. Then cleaned up the area before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech could not have been nicer! On time, professional and personable. If we could request him every time we would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad mounted our TV, great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad mounted our TV, great service! I purchased a mount that is not good enough, good thing they have available mount on hand. Very helpful and observed proper social distancing and safety measures. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new smart tv efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent not only gave me a lesson on how to operate a smart tv but had in stock an optical cable for my receiver. Both agents that came to my house were knowledgeable and extremely cordial. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and seamless experience! I will most likely continue to shop at Best Buy for for the geek squad support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were remarkably friendly and knowledgeable. Quick and efficient. Went above and beyond with instillation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted difficult G1 OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have done my fair share of mounting and I can tell this one was going to be difficult, highly recommend them this if you don’t have at least 2 more people available to mount it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation was for my *82' Samsung tv... They arrived on time and mounted it in less than 15 minutes. They did a great job and cleaned up the mess as well!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation very professional !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is everything that we expected! Perfect size, great clarity and installation was done expertly by your Geek Squad. They were nice, knowledgeable, quick and on-time!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Work was clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contractor did a good job and cleaned up work area after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made install easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! Geek squad mounted my TV, installed it and made sure all aspects were working including app logins. They made it easy and quick so I didn't have to worry about anything.

    I would recommend this to a friend