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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1133 Showing 22,641-22,660 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad hung my TVs quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been my friend for online and in-home services gor years. The more you use the in-home services, the more you save. I'm guaranteed satisfaction and so far, they're right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a graet job,on installing and set up of my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys were efficient and prompt. They made some good suggestions, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the GEEKSQUAD!!!♥️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEKSQUAD, with Josh at the helm, is still the most qualified, knowledgeable, professional and friendly group available around this area for ALL OF YOUR BEST BUY. NEEDS in your home etc…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connections were great!!!.. tv showed well but not as vivid as in the store so I wss a little disappointed and exchanged it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Great mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mounts and they hold every inch of my 50-80 inch tv. But again friendly service but policies are always changing. They can cut holes in wall but can not run cords in walls. So then whats the point of in wall mounts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get all our appliances, electronics, and security system products from Best Buy. Geek Squad is professional, knowledgeable, and does things right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that installed our TV's were professional, friendly, timely and overall great people. They knew what they were doing and made sure all of our questions were answered and that we were satisfied with their work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but the mount purchased was substandard. Therfore it was not a problem with the techni ian but with the mount that was purchased to have the television mounted on. Iam considering purchasing another bracket for the televion to be mounted on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Staff was Extremely helpful and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the pleasure of working with Joey and Sean in Manchester NH. They were both Extremely helpful, patient and professional . The staff did wonderful job explaining the answers to all my questions and dealing with my product issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome. Friendly, polite and knew exactly what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and skilled tech Prompt and knowledgeable re television set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME SERVICE!! We had Matt Mullins install our tv and he did it with ease! He was a great guy and was thoroughly impressed with his speed, accuracy and professionalism!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great team! Fast as heck. They were so friendly, I got my coffee and they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is working well so far. We already had a LG sound bar so our sound system is working very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did the installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding installation by Best Buy Agent. Agent polite, knowledgeable, and worked efficiently. If I could I would give Best Buy and this Agent 10 Stars⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. Made the TV investment well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Geek Squad Knew All They Needed To

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was incredibly friendly and professional when installing my 77" TV. They helped me find the best place to install the mount and were in and out in record time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad mounted my 85" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe in given credit when credit is due! I received the BEST service when Chris and Josh showed up to wall mount my 85" tv. Professional and followed all the Covid-19 guidelines. Thank you!

    I would recommend this to a friend