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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1134 Showing 22,661-22,680 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quality Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcus and his crew got my install done in under an hour. I thought about doing this install myself on my fireplace but I am SO happy I chose to have Best Buy do this. They were fast and performed quality work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've had Best Buy mount a TV for me and both times the personnel have been professional and done a great job. This time I had them take down and remount one TV in a different room and mount a new TV in its place. Again, great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad arrived on time and completed quicklt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived on time and were professional and courteous at all times, They connected the TV, to my receiver, verified that the speakers worked and checked my universal remote to make sure it was setup correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took two visits to get the TV adjusted properly but now it's perfect. The Geek Squad agents arrived on time, were polite and friendly and did a great job.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Larry. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Super fast and awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service agents came on time, were professional and fast, did a perfect job with no fuss, and I enjoyed my new tv all weekend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad dream team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad and crew were professional, informative and do a great job...awesome guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No holea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love in an older house and my beams are spread out further than normal. Glad I had Geek squad. It was cheaper and less of a mess than having a friend put holes in my walls looking for the beams.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup and overall installation of the tv was awesome. Very professional, fast & clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two Good Men

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two good men brought and installed my new 65" LG TV. They were very considerate, and professional. Thank you Guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad intstalled my TV and mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome. They had a difficult time removing the previous mount. They were very polite, helpful and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adjust expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting went well, but connecting to newly installed, but unterminated coax was a bust. They tried though, so A for effort. Had to have the cable guy (who was fantastic) come to the rescue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were replacing a 65" tv that I had mounted myself with no issues, but I didn't feel confident in manhandling a 75" model alone. Geek squad (Rick and Ben I believe) did a flawless job. They were on time, competent, and knowledgeable. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was amazing. Did an excellent job hanging the tv exactly where I wanted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, this was a must have! The technicians are highly skilled, do a fantastic job, and are friendly and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and installation. Good product knowledge and customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV for senior investing in her first smart TV. Only down side is the remote is not very user friendly, again for first time smart TV user. Glare from windows does effect quality of picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad mount a new 50 inch Sharp. Wanted the wires in the wall. They made it work with the hdmi cords I had available. Once the tv was mounted they took the time to go through the features including the built in Roku. Made it easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They ha us up and rounding in a short period. They showed us are everything was programed in the remote. It's a smart tv so we have a lot to learn. Did and very neat job with no mess. They removed all the box's and things that we didn't need. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGHLY RECOMMEND GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the one year Geek Squad service and I am 100% HAPPY, I HAVE HAD 3 GEEK SQUAD PEOPLE AT MY HOUSE AND THEY ARE EFFICIENT, PROFESSIONAL AND ANSWERED ALL OF MY SOMETIMES SILLY QUESTIONS I will be having them again very soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed tv wall mount working well wires hidden.

    I would recommend this to a friend