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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1134 Showing 22,661-22,680 of 38,692 reviews
  • Rated 5 out of 5 stars

    Onel to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Onel was great answered all my questions and made the order easy. I had tried to contact another sales person some time ago who never responded to my email. Your Magnolia person was great and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv mounting service. Friendly and quick service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with their work. Would tell a friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called in advance of the appointment. After the discussion they are unable to install the bracket on our fireplace due to the material/bricks. The appointment was canceled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad mounted everything quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is the bomb!!! The service, knowledge and speed of these people is truly remarkable. Couldn't ask for better products or service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Punctual and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 80" tv mounted by the Geek Squad. They were on time, professional, and very knowledgeable. Took them approx 1.5 hrs from arrival at the house until they were completed. They even set up the settings n my new tv before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 77" TV perfectly and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best store to buy electronics. Quality of service is great and after sales service is awesome too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know what they are doing. They come in with respect and do the job right and in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and did a fantastic job hanging the TV on the wall. The technicians were smart, friendly and very efficient. They are highly recommended.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad provided excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were more OUTSTANDING than expected and well worth the cost. Their knowledge and patience provided much needed support to install and use the Samsung 75" tv. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The professionals!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional agents mounted tv perfectly. They in were done in a matter of minutes. Thanks Guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was amazing in getting my TV set up . He had so much patience with the cable provider who was not much help. I would not think twice about requesting Mike to help in setting up computers, TV's, audio systems, etc. Very pleasant and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very friendly and professional. Very respectful of my home and time and did a great install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Come and get it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional,on time and will to answer any and all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Latisha is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Latisha was amazing. I purchased this TV for my grandparents and they told me she was so helpful and good to them. I really appreciate hearing that since I couldn’t be there to coordinate.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    hard to pull from wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems sturdy, hard to pull out from wall, tilt does not stay, best buy installed did not cover cord or put them in correctly not sure if its the installation or product the extra money was not worth it ,have another less expensive one that works just as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV connected all devices and recommend the Sonos sound bar. I purchased and happy with the sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were know what they are doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent and very friendly they were wonderful asset to your company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, went above and beyond with the install. They explained everything to me giving opitions, I didn't some of the hardware but the techs did, making the install smoother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud made my life easier.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time, efficient, and completely professional. Took their time to explain how to operate and navigate successfully

    I would recommend this to a friend