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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1135 Showing 22,681-22,700 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad was worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was super helpful and knowledgeable. Everything was perfect when he left my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came in and did their thing. The young lady was very knowledgeable about where to place the tv and the young man was very proficient with how he handled the tv. I am happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having some problems with tv that was moved upstairs. Sometimes when we cut it on, no picture, sound yes picture no. We have to unplug the cord then plug it back and the picture will come on. This never happened before. Only happened after they moved it and connected it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get all our appliances, electronics, and security system products from Best Buy. Geek Squad is professional, knowledgeable, and does things right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two-man team arrived promptly, donned their China-virus protective gear, and got right to it. Very courteous and professional. Explained the various controls, answered questions. Couldn't have asked for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation is exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was exceptional and professional. I will definitely use them again as the work is A++++.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had my 75" TV wall mounted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast exactly what I wanted. Plus staff is very freindly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    LGG2Denon2700&3700Sonycenter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First installer did not get the install correct on LG G2, way too far from the wall, and also the Denon 2700 died on final hook up. The second installer, Mike, got it correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my recent purchases were installed by Andy Vu. Totally professional and incredibly competent. From the pre installation status phone calls to completion, he includes you in the process and assures you that your purchase can be enjoyed to it's fullest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality service. Explained the process clearly and were professional during the entire visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and mounted the TV in the perfect spot. It would have taken me hours to figure it all out and they were done before we knew it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and Noah arrived on time and were pleasant to work with. They answered our questions and installed our TV in good time. They cleaned up after and took the time to explain how everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set it up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agents really helped me out. Explained everything and hooked up my TV remote so I only use one!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always use Geek Squad. Always happy with results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were great. They communicated well, explain what they were doing and extremely polite. Also took extreme care in cleaning up as they went and paying attention to the care of my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue.... again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable, friendly, and helpful. He respected my home and cleaned up after himself. I was super pleased with the entire install...mount and TV. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fast and friendly. They did an excellent job mounting my 65" tv. They cleaned up their mess and made sure everything was working and to my liking before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim came and installed the TV we bought over the fireplace. He was very thorough, professional, and did an excellent job! Talked us through the setup and how to use the remote as well. Would highly recommend Tim for any Geek Squad work needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prompt quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrived on time following a phone call to confirm the address and service. They installed 2 wall mounts and tv's in about 2 hours. Set up the tv's and the remotes and went through all the features/functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery and mount service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very professional and courteous and did a great job from start to finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad mounted everything quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is the bomb!!! The service, knowledge and speed of these people is truly remarkable. Couldn't ask for better products or service.

    I would recommend this to a friend