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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1135 Showing 22,681-22,700 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad service technician was very professiona

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service technician was very good at his job. He was business-like and worked efficiently. He explained the workings of the TV to us and offered suggestions to improve our viewing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the job was done in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and it it working fine. However, the TV is crooked on the wall and I cannot get it to go back to the wall straight. I ask the guy(Jermaine) to come back and help with this, but so far, he has not been. tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ) he explained what he was going to do, did it, and indoctrinated me n how to correctly use the remotes. The only downside was my Wii cannot play as is on the tv. John Daddona

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs Up for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were super pleased with our installation service. The technicians were on time, knowledgeable, friendly and efficient. So much easier than trying to hang a large TV ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad did an amazing and clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did a great job very professional and clean well done mounting my 75 inch tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted our tvs did an amazing job. He was very competent and extremely competent on placement of each one he mounted. He was also very personable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient install of new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys did a great job connecting a new 43" TV in my bedroom. Also removed all the related trash when they left. They were quick, professional and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adjust expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting went well, but connecting to newly installed, but unterminated coax was a bust. They tried though, so A for effort. Had to have the cable guy (who was fantastic) come to the rescue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast and awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service agents came on time, were professional and fast, did a perfect job with no fuss, and I enjoyed my new tv all weekend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast service recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it with my existing mount theyveere in and out no problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so competent and very professional. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came and hid my wiring!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted above my gas fire place. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time and were speedy and knowledgeable! Unmounted my extra large tv, which was improperly installed, and remounted it securely. Most definitely recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job even after I purchased an excessively heavy mount - they made it work and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would always recommend Geek Squad for any TV ins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Knew what they were doing. Explained everything to me. Awesome job by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation guys were Absolutely Awesome. They were professional! The covered their shoes each time the came our home and wore their mask. The were friendly and just great! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The WOW crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just incredible wow crew, went above and BEYOND to make sure we were 100% satisfied, customer satisfaction was a main priority and quality of service is IMMACULATE, would give them 10 stars if we could

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was exceptional. Ontime and did an excellent setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad intstalled my TV and mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome. They had a difficult time removing the previous mount. They were very polite, helpful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were great to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting the new Samsung TV and connecting the new soundbar and subwoofer.

    I would recommend this to a friend