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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1138 Showing 22,741-22,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad job performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, respectful and helpful. It was a perfect job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected all devices. The unit showed a defective screen later in August and Best Buy replaced the unit with no issues. It is a great TV, large and clear. Fun to watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, professional and courteous service. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greed squad exceeded my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the mount over the fireplace and had my tv installed and connected to all devices in record time. Great job! And the carried off all the trash ( that isn't the case with a lot of contractors)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional...called before arrival and were actually earlier then scheduled. They mounted the tv on the wall and explained how the remote worked with my Bose and Direct Tv setup. Cleaned up and recycled the box it came in. Very pleased with their expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional mounting service. Both of the Geek Squad employees were very kind and definitely knew their stuff! Would absolutely do this again whenever I end up moving out of my apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could probably have mounted my wall mount and TV without the use of the Geek Squad, but it was peace of mind to use them. The gentleman who came was quick and efficient. He was able to wire everything up without a problem and left everything in a tidy state.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice polite, well informed gentlemen. Well pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing, professional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad installer, Demani, was awesome. I had no idea where the tv should go, how high on the wall, etc.. He was extremely professional and knew his stuff!! Could not be happier with how helpful he was! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation at a reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents professionally mounted and attached the 85" tv and sound bar. Asked where we wanted, height from floor and so forth. Cleaned up and took packaging materials.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and color. It turns on and off quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really, really great work. Made extra effort to make the whole set up look ideal. And, on schedule and on time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    LGG2Denon2700&3700Sonycenter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First installer did not get the install correct on LG G2, way too far from the wall, and also the Denon 2700 died on final hook up. The second installer, Mike, got it correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were professional and through!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a great life like picture quality. We could not be happier with the service we received and the quality of the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad soars again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from 2 pros who mounted and plugged in the accessories and insured all working perfectly before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and did a fast and great job. Friendly guys willing to answer any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 in samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. They knew how to install the tv and the wall mount. They also explained how it works and how to turn the channels. Loved when they called and told me they were coming shortly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad set up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV wasn't mounted just placed on stand and hooked up to existing audio system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful agents!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents arrived on tike and very informative. they helped out connecting my tv to wifi. very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and neatly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very thorough, neat and quick installation of our 75" TV. They were very knowledgeable and answered all our questions. Cleaned the work area before leaving. Would definitely recommend them.

    I would recommend this to a friend