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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1138 Showing 22,741-22,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    Done in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently. moved to a new house and we wanted two TV's mounted on the wall (46 and 65 inch). The Geek Squad came in put up both brackets and mounted the TV's in less time then it would have taken me to get everything out of the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super professional service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was excellent. They did a great job and were super respectful and flexible with my schedule on the day of the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer who came to my home was awesome very nice and courteous! He was very informative and explained everything he was doing. He was on time and even Cleaned after the installation was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and seamless experience! I will most likely continue to shop at Best Buy for for the geek squad support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t have it yet!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t even have it yet. It’s not scheduled for install for 10 days. I’m sure it will be very nice when I finally get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy & Geek Squad # 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire TV install went perfect, from the mount itself to the actual TV. I thought of another store, but I’m glad I went to Best Buy. The installers were very respectful and very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hired Geek Squad to install our new tv. They were prompt and super nice. They talked us through using the new tv and recommended additional items to maximize our tv viewing experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the guys I came to do TV mounting was amazing and super professional. They were very knowledgeable and helped put of the TV and no time. They had answered all her questions and help set up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were excellent setting up and mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were great - they cleaned up after, taking away all the boxes - they set up and connected tv to all devices and made sure each worked. They were great measuring to get tv in the center of the wall. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is incredibly amazing it twist 90 degrees, zoom it out, turn it to the right and left to suit your sitting arrangement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv and set it up!!!!Great service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extraordinary Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! On time, courteous, answered all my questions. A pleasure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are always happy with the work from Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Geek Squad Knew All They Needed To

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was incredibly friendly and professional when installing my 77" TV. They helped me find the best place to install the mount and were in and out in record time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but the mount purchased was substandard. Therfore it was not a problem with the techni ian but with the mount that was purchased to have the television mounted on. Iam considering purchasing another bracket for the televion to be mounted on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were knowledgeable and respectful. This is the second time I have used this service and would again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in delivered the TV, hung it and took the old TV and even the Box the TV came in. Saved me a lot of time. The cost was reasonable for the time I would have spent doing it my self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job Geek Squad. The agent mounted my TV and connected the devices. He was very professional and the job was neat. He had my TV up and running. I wish I had it mounted a long time ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME SERVICE!! We had Matt Mullins install our tv and he did it with ease! He was a great guy and was thoroughly impressed with his speed, accuracy and professionalism!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service personnel were awesome! Had the new TV installed in practically no time. Very professional.

    I would recommend this to a friend