Customer Ratings & Reviews

The guys did a great job. Very respectful of me and my house. Hung TV and hooked everything up. Answered all question and didn't leave until they showed me how to use everything.

We bought the TV on sale and could not be happier with price and delivery. One exception is I could not combine up delivery and installation after the fact because they were bought separately. The system should be able to accommodate this.

the agents did an excellent job mounting my tv on my living room wall

Agent was on time, did a great job and cleaned up after himself. Had me test the height of the TV for comfort eye level viewing. Overall a great experience and he was covid precautions conscious

I don’t even have it yet. It’s not scheduled for install for 10 days. I’m sure it will be very nice when I finally get it.

the installers were great and professional. I definetly would recommend the Geek Squad!!!

This is incredibly amazing it twist 90 degrees, zoom it out, turn it to the right and left to suit your sitting arrangement

Bree Floyd who did the install was incredible. Friendly, fast, funny, informative. I hope to get her anytime I have someone come to the house to do any install.

Our expert Geek Squad installation went without a hitch. We highly recommend using them. Fast and efficient, and willing to answer all questions

The TV has a great life like picture quality. We could not be happier with the service we received and the quality of the product!

Paying for this service was the right thing for us to do. There are reasons we have to get help, and the crew from Best Buy contracting through B & K communication was beyond outstanding. Thank you

The agents where very nice. Mounting process was very fast and clean. They did tell me that the in wall power kit was the wrong one and had to get a different one. All in all I do recommend the service.

Also offered to do the second TV instead of coming back for a different appointment day; combined two different installations to one day for both, which I did not know was doable, and it was much appreciated!

The agents were remarkably friendly and knowledgeable. Quick and efficient. Went above and beyond with instillation.

Bill from Geek Squad and his partner were exceptional. Professional , fast and efficient. A pleasure to deal with and fantastic representatives of Best Buy. Whatever you pay them it isn't enough@

Several factors conspired to make this an extended project with 3 separate home visits. Keating, the store manager, worked with me to make it right and his help made the project more than satisfactory.

Store personnel are excellent ! On line help needs work !

TV is mounted well, no complaints about tv and mount, but there is very bad communication between best buy and geek squads. Had worst experience with these guys!

My installation was exceptional and professional. I will definitely use them again as the work is A++++.

They did exactly what I wanted them to do. I wanted to make sure the tv was centered on my wall, and everything was connected properly. When the TV was not perfectly centered they took the TV off the wall and moved everything to ensure it was correct.