Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1139 Showing 22,761-22,780 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installation agents were awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents Qubert and Beatrice were GREAT! Very professional and efficient and I felt comfortable enough to ask them questions in regards to my new tv and the mountains package I had purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are a confirmed GEEK SQUAD family.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John did a great job for us. Our LG g2 65" TV is working fine. Our GX Sound Bar is an excellent buy. We couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and mounted the TV in the perfect spot. It would have taken me hours to figure it all out and they were done before we knew it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ”The Geek Squad, ” you did it again, another fantastic job. I highly recommend Best Buy and its services, especially from the Geek Squad. To all the other Associates at Best Buy, thank you very much for your help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting Crew (5 Stars)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very professional and friendly. They gave me a call 30 minutes letting me know that they were coming. They quickly mounted my tv and connected all my devices. I will definitely be using them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and clean install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad many time and service is always very good. Combine it with a total tech membership and your will be happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Guys!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used the Geek Squad before, Was always paying a high-end AV company to do my work. I was really pleased with how much the Geek guys knew. They did an amazing install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very nice what they did, they installed my tv. The only thing I didn’t like was that they didn’t hide the cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new tv was mounted perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys showed up and really saved the day. They mounted my new big screen and it looks perfect. It feels good to know they did things the right way and I don't have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite fast installers; poor availability times for del Very. Delivery -centric, not customer centric delivery scheduling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team came in and set up my 82inch TV in less then 2 hours. They were professional and respectful of my place, and went above and beyond my expectation making sure everything was connected and working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called before arrival, wore booties over their shoes and assisted us in deciding the right height and location for the television. I was very impressed and would use the service again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Respectful in the home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great at what they do and pride and actually seem to like there job unlike some delivery and install places they very trustworthy and responsible as well as they respect your home .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad text and email the day before as a reminder. That morning called and let us know they were on the way. So prompt and efficient they were extremely professional hung the tv perfect could not ask for anything more. Keep up the great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    friendly and courteous

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were very nice and made absolutely sure that I was pleased with the placement of the TV prior to drilling the holes in the wall. I helped very little and questions were answered with patience and kindness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted very professionaly. There were other ideas we could choose from. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of 55 inch TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Team who installed my TV was very professional. Trained, experienced. They arrived timely. Finish the installation quickly. No mess around and showed/demonstrated use functions before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ON TIME

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast & easy. Arrived on time as indicated by emails & tex. Worked together and remove old TV and installed new TV on 35 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% what you expect from the service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that showed up were exactly who they needed to be... knowledgeable and professional. Couldn't ask for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will was willing to answer questions and work at same time. He was the best as far as I’m concerned

    I would recommend this to a friend