Customer Ratings & Reviews

The agents removed the faulty new TV and install the new one. Made adjustments to the TV regarding the light levels and sound. I just wish that the second TV worked. Waiting for the third one to show up.

Excellent Mount. Easy to use and install for the geek squad. They did and awesome job and answered all questions we had.

The two technicians did a great job setting up and showing us features

We ended up running outside of the allotted time due to the thickness of my rock in the desired location. The agents stuck with it and got it all done very well, but I was not able to be there for a demonstration.

I think this store and personal are fantastic. The Geek Squad has always been professional and very clean.

I have used Geek Squad many time and service is always very good. Combine it with a total tech membership and your will be happy.

The guys installer the T.V. above the fireplace. The did a great job and took the old TV away. They explained everything about the television

Very easy and seamless experience! I will most likely continue to shop at Best Buy for for the geek squad support.

The guy complained a lot about it being an above the fireplace mount and threatened to charge me more. The original mount was installed by Best Buy also. The guy wasn’t as familiar with it and got upset that he put the TV up wrong and had to redo it and that’s when he started saying he may charge me more money. This was a horrible experience. He asked me who setup the service and I told him the guy in the store that sold me the TV. He just made me feel uncomfortable. I don’t mind paying for quality work and if you had to charge me more then fine but you didn’t have to come in my home and be a Negative Nancy the entire time.

They were absolutely AMAZING! Very professional, quick and helped with all my questions. They made sure I knew how to work everything before they left. They were prompt.

Agent Sam was so knowledgeable, what a blessing. Highly recommend.

Geek Squad communicated before and on way to house. Asked the required questions to know what they were going to do to be prepared and were very Friendly and courteous while at our House.

the installation was perfect. the guys that came to the house very professional.

Did a great job setting up my TV. Crew was very courteous and friendly.

The gentlemen were knowledgeable and respectful. This is the second time I have used this service and would again.

The Geek Squad group does very good work and are friendly. Always willing to give you a helping hand with the new product they installed. They have installed 5 tv mounts to date in our new home

the TVs work perfectly. The installer was efficient and friendly

I bought a new TV at Best Buy online, I had it installed by local my Best Buy. The guys were on time, polite, professional and neat. They showed me how to use all the features of the new TV. It was the type of service I wish to see everywhere.

The Geek Squad team was very professional and puntual arriving at the house for the installation. They are very knowledgeable and customer care oriented. TV was installed in a efficient manner.

The employees that installed the new tv mount were knowledgeable and professional, not to mention quick.