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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1140 Showing 22,781-22,800 of 38,693 reviews
  • Rated 5 out of 5 stars

    The best team installed easily and quickly my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service from Best Buy best team. Professional customer service and customer care. Thankful !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Came on time. The tech was very polite and showed me things about my tv that I did not know.. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and knowledgeable geeks! When purchasing something as expensive and delicate as a flatscreen tv, getting it professionally installed is so worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is working well and has several features I did not have in my previous TV, but the Geek Squad service was outstanding. I watched with gratitude that I did not have to mount the TV myself, and they were finished in about an hour and explained the start up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is all that and some

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, neat, friendly and very detailed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always use Best Buy Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were great. They communicated well, explain what they were doing and extremely polite. Also took extreme care in cleaning up as they went and paying attention to the care of my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given excellent and professional service during my installation. He was very knowledgeable and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a reasonable price and works wonderful. I don’t know why I waited so long before getting it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively painless, they were quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did the installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding installation by Best Buy Agent. Agent polite, knowledgeable, and worked efficiently. If I could I would give Best Buy and this Agent 10 Stars⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team did good wall mounting my Frame TV. Friendly and knowledgeable staff. Team used drywall anchors instead of provided screws which is exactly i wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gadget tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and very professional!! The guys are quick and fast!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Good Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite. Tried to position mount were I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sevice professionals were on time, courteous, and efficient. We provided the mount and the entire process took about a half hour. They were friendly and removed all the trash collected from the mounting. I would be willing to use them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever, great communication. I’ve used geek squad twice and have been satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, even though I had my bracket already on the wall they connect my TV up and made sure everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install was smooth and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven was great. Called ahead, polite, worked clean, super helpful. Great guy and asset to Best Buy. Carl too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    adjustable mantle mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent team, explained all the details, very efficient, they set up our OLED TV on an adjustable mantle mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Great job always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up on time, put the new TV stand together, mounted and set up the TV, and were gone. They did a great job. I don't use anyone else for my technical needs than the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth buying tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The guys were polite, professional and on time. They made sure everything was to my liking and it was so nice to not have to worry about doing it myself. Would definitely recommend.

    I would recommend this to a friend