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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1142 Showing 22,821-22,840 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad was on time called to confirm before ar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instalation was quick this mount is excellent quality I give it 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process was great. Professional and friendly staff! Also did a great job with the mounting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation and set up of Tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed, set and connected to W-Fi fast with a very high level of professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tech support ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team is the best! I have had them set up or trouble shooting. Buy the geek squad tech support-it’s well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job with installs Ron of our TV on the wall, easy to schedule and fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted, connected & setup TV efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team did an outstanding job of changing out and mounting my new 56" monitor on a long mounting arm. There were meticulous at getting it centered and straight on the arm. setup was also spectacular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always use Geek Squad. Always happy with results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were great. They communicated well, explain what they were doing and extremely polite. Also took extreme care in cleaning up as they went and paying attention to the care of my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch smart tv mounted above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my tv above my fireplace and it's quite sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the price was very reasonable. Installers arrived when they said they would. Called before arriving. Installation set-up was done with no delays. Clean-up was superb. All trash was removed at completion. Operation was explained in full.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional, called before and after, even return my item that I didn’t used from to Best Buy and send me a picture with return receipt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Teams Were Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great in explaining set up, best position, measurement and viewing angles. Gave their input for best quality production of home theatre set up to maximize sound, video and experience. Def recommend the team for future installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv in a very difficult spot and made sure my Wi-Fi was connected and apps were working. They were very efficient and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted our tvs did an amazing job. He was very competent and extremely competent on placement of each one he mounted. He was also very personable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient install of new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys did a great job connecting a new 43" TV in my bedroom. Also removed all the related trash when they left. They were quick, professional and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the job was done in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and it it working fine. However, the TV is crooked on the wall and I cannot get it to go back to the wall straight. I ask the guy(Jermaine) to come back and help with this, but so far, he has not been. tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. Could have cleaned better. Wallboard dust left. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Geek Squad Knew All They Needed To

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was incredibly friendly and professional when installing my 77" TV. They helped me find the best place to install the mount and were in and out in record time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue.... again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable, friendly, and helpful. He respected my home and cleaned up after himself. I was super pleased with the entire install...mount and TV. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installer the T.V. above the fireplace. The did a great job and took the old TV away. They explained everything about the television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had it up in ten min. Two men feliveted snd set up tv and eall brace in half hour st the most. Impressivr

    I would recommend this to a friend