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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1142 Showing 22,821-22,840 of 38,692 reviews
  • Rated 5 out of 5 stars

    “King Louis I”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Louis was phenomenal. He gave me a great tutorial once the television was mounted, and he was patient with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are a confirmed GEEK SQUAD family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John did a great job for us. Our LG g2 65" TV is working fine. Our GX Sound Bar is an excellent buy. We couldn't be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was really good. They helped us as much as possible since we are new to streaming. There was a couple that were outstanding who really cared and wanted to teach us about the streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was amazing. Did an excellent job hanging the tv exactly where I wanted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality service. Explained the process clearly and were professional during the entire visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was super helpful and knowledgeable. Everything was perfect when he left my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The norm for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth or fifth TV I've had the Geek Squad mount and connect. This time as usual they were on time, friendly and did a great job. Ran through the new features on this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! GS took down old TV and mount, installed new mount and reprogrammed Harmony remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I can get to my peripherals. I can pull it away from the wall and adjust easily. Don’t waste your time and money on anything cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and made sure everything was working before they left. Also they made sure I knew how to work it before they left to get the beat use of this product. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given excellent and professional service during my installation. He was very knowledgeable and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is very good, kept updated information about the appointment. Came on time and installed properly. Very good customer service. highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad soars again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from 2 pros who mounted and plugged in the accessories and insured all working perfectly before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire process from making the appointment, reminders calls, and to the installation all ran smoothly. Both employees that came to my house were very professional and took the time to explain how the tv worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Personnel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted the TV to the wall were quick and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Quick. Easy. Can’t ask for anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation of a large television ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service -- very professional and efficient. Highly recommend1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service from Geek Squad. I would recommend them highly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, when dealing with Geek Squad you don't have to worry about anything. The technicians are smart, knowledgeable, and professional. After my recent experience with them, I am sold from here on out. Geek Squad all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgable experts. Very helpful with making sure we were satisfied with installation and understanding operation of our tv. The tech's were respectful and cleaned up after they were done. They both deserve a raise for such great service,

    I would recommend this to a friend