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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1144 Showing 22,861-22,880 of 38,693 reviews
  • Rated 5 out of 5 stars

    Best tech support ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team is the best! I have had them set up or trouble shooting. Buy the geek squad tech support-it’s well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great! They knew what they were doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted new 65in Sony.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a professional job. On time and were finished on time. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with their work. Would tell a friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Punctual and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 80" tv mounted by the Geek Squad. They were on time, professional, and very knowledgeable. Took them approx 1.5 hrs from arrival at the house until they were completed. They even set up the settings n my new tv before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Javid & Leon did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents (Leon & Javid) mounted the TV & helped me choose the appropriate height while I sat from a distance. They were very knowledgable and helpful. TV is perfectly aligned/balanced !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth move-in with installation help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast snd professional. It’s great have the tv and sound bar set- we couldn’t have done this on our own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - awesome experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came to my apartment and installed the TV mount and the TV were awesome!! So friendly, courteous and professional!! I could not have asked for a better experience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noah from Geek Squad installed our TV and swivel/mount. He was very polite and efficient. This is the first time we used Geek Squad to install at our home. Will definitely use them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv mounting service. Friendly and quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the GEEK SQUAD!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my new tv and went above and beyond to make sure everything was working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent service. Took about a half hour to mount 85 inch TV and soundbar. Worth evwry penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad removed old and installed a new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "geek" went out of his way to do what was needed removing a tv that was a difficult procedure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5/5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect as advertised. Would recommend again

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    hard to pull from wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems sturdy, hard to pull out from wall, tilt does not stay, best buy installed did not cover cord or put them in correctly not sure if its the installation or product the extra money was not worth it ,have another less expensive one that works just as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a terrific job in installing our new TV, a family gift for Christmas! They were nice, polite, & quite efficient. Thank you to the two young men who did this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv mounted quick and exactly how I wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to the house removed the old, put up new full motion mount and the new tv and were fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is two thumbs up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a great experience with geek squad they made sure i had everything that was needed, and they also did a great job of communicating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man not sure what company these gentlemen worked for I needed 2 TV's mounted that I payed for. But there was some confusion with paperwork but these gentlemen took care of it anyway very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful agents!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents arrived on tike and very informative. they helped out connecting my tv to wifi. very friendly.

    I would recommend this to a friend