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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1144 Showing 22,861-22,880 of 38,692 reviews
  • Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very nice what they did, they installed my tv. The only thing I didn’t like was that they didn’t hide the cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad dream team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad and crew were professional, informative and do a great job...awesome guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't of got a better pair of guys to set up our new Sony TV. They were extremely professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tech support ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team is the best! I have had them set up or trouble shooting. Buy the geek squad tech support-it’s well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    outstanding quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and the installation was superb. thx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very professional and very helpful, and great conversation every time I receive their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted both tv's set up wifi and made sure everything worked. Showed me how to operate all features and explained streaming services(did not have any). Very professional in their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Installation y Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason and Mitchell did an outstanding job installing our Samsung 75” tv. Jason explained how to use the remote in an easy to understand way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with geek squad was great. They were very helpful, patient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job mounted my TV and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specialist assisting my granddaughter and I was friendly, helpful, and patiently answered all our questions. He took the time to ensure we saved every dollar possible, and that means a lot these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always for the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regardless where I buy my TVs I will always use geek squad!! These guys are knowledgeable, efficient and always do a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, even though I had my bracket already on the wall they connect my TV up and made sure everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome, quick service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    George and Ed were extremely professional and friendly. They made sure we were taken care of and answered all our questions during the installation. Thank you for helping us complete our living room set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fastest installation ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the fastest and most professional job I’ve ever had. No mess . I recommend this service to anyone .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people showed up on time and mounted my new flat screen on my existing mount but refused to run the power cord through the wall so I now have a visible power cord. This would have been nice to know before I paid for the install. I don’t blame the installers as they were following Best Buy policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV/surround sound quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very friendly, knowledgeable, and a pleasure to interact with. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly easy to use camera. Charges well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 65” OLED65C2PUA TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers did a great job mounting and connecting our new LG 65” TV. They didn’t waste time, did a great job and cleaned up afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV/Display Setup & Mounting was undertaken very efficiently.

    I would recommend this to a friend