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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1145 Showing 22,881-22,900 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of installing my new tv and setting up everything. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Clean & Perfectly Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick, professional, timely and tidied up after themselves! They were thorough in making sure it was installed to my specifications and to my liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very friendly and knowledgeable. They did excellent job mounting and setting up my huge TV exactly where I wanted and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large screen TV geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great Reliable helpful were on time No issues whatsoever. Very Knowledgeable as well as they had great recommendations on how to use the equipment we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and had several suggestions that made a big difference in the quality of my TV viewing. Everything was completed in a clean and organized fashion. Very friendly and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headache free install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very professional, neat, and precise in assembly and mounting the 55" smart tv. The only reason I didn't give 5 stars is that I had a 7am-12pm install appointment slot and the tech arrived at 4pm due to short staffing. I would still recommend the service but warn to keep your entire day available!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky Joe was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and very helpful with tips. Installer referred to himself as Geeky Joe, and told me to call him anytime with questions. Friendly and very good at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and installation. Good product knowledge and customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were professional and installed the tv wall mounting with no issues. Showed me how to use the remote; synched it to my other remote; took boxes, packing with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician knew electronics so very well. He did everything so smoothly and quickly. He explained everything to us as he went, and everything was working very well before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Traveling Geek Squad Scores Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the Geek Squad install several electronic items in our home. Always friendly, always professional, always on time and they get it done quickly. They then take the time to explain and answer any questions. Love these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, just need follow up call.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything quickly and effectively. Answered questions. It was only after they left, I discovered more questions. No follow up calls were made as to questions I might have after serving.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already reviewed this service earlier. Thank You.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very professional and thorough. Patiently walked us through all aspects of the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service with a bang!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Luckily they installed it because I didn’t realize that the mount didn’t include a specific piece needed for my apartment setup! Quick, professional, and the TV looks amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team worked well together.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents Ray, Jay, and Q were very respectful and worked well together. Geeks Squad's commitment to training is impressive as Agent Q (a cadet) was in training as Agents Ray and Jay thoughtfully shared their experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team was professional and respectful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents Ray, Jay, and Q were very respectful and worked well together. Geeks Squad's commitment to training is impressive as Agent Q (a cadet) was in training as Agents Ray and Jay thoughtfully shared their experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removed a plasma tv and installed a oled c9 tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job only problem was I didn’t have the right hdmi cable so they couldn’t change it in wall .Need to take tv off wall now that I have correct hdmi cable .I wonder if they could come back and change hdmis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was perfect for my 55 smart tv they installed on the wall in the basement exercises room I like that I can move it in any direction excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top quality pros.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were flat-out top of the line. Cool, crisp, and extremely professional and courteous besindes.

    I would recommend this to a friend