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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1145 Showing 22,881-22,900 of 38,693 reviews
  • Rated 5 out of 5 stars

    Perfect in every way.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect in every way. If you have the space then it doesnt look too big. Just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always for the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regardless where I buy my TVs I will always use geek squad!! These guys are knowledgeable, efficient and always do a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was amazing in getting my TV set up . He had so much patience with the cable provider who was not much help. I would not think twice about requesting Mike to help in setting up computers, TV's, audio systems, etc. Very pleasant and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install was smooth and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven was great. Called ahead, polite, worked clean, super helpful. Great guy and asset to Best Buy. Carl too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fast Efficient Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job installing my TV mount. They were: fast, efficient, congenial, and showed me how to take it down later. I will definitely use them again in the future. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my OLED. I had a slight leveling issue a couple of months after installation and they came out to fix it free of charge. Will use the service again I’m the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    adjustable mantle mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent team, explained all the details, very efficient, they set up our OLED TV on an adjustable mantle mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I can get to my peripherals. I can pull it away from the wall and adjust easily. Don’t waste your time and money on anything cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable installer. He was able to install and set up TV and sound bar very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I have an excellent experience with Geek . They are friendly and professional, and they make sure they do excellent work installing your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were absolutely AMAZING! Very professional, quick and helped with all my questions. They made sure I knew how to work everything before they left. They were prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great picture at a low price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at a great price, the installers worked wonders and were quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional explained everything to me. Left my room clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does a great job again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, approachable and efficient. The two gentlemen were really great and new their business. The television has been on the wall of a 100 year old wall and remains sturdily attached!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the in home service, answered all the questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth every penny to have a tech who cares and knows what they are doing. That was my recent experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tagged team to get both TV up and runni

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and made sure we had understanding of TV workings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Cleaned everything up after the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great geek service extremely helpful with the install and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. The techs went above and beyond and knew what they were doing!

    I would recommend this to a friend