Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1145 Showing 22,881-22,900 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and got everything hooked up and made some good recommendations on other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very fast and very detailed oriented and very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called in advance of the appointment. After the discussion they are unable to install the bracket on our fireplace due to the material/bricks. The appointment was canceled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike From Geek Squad Did A Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the level of service that the Geek Squad provided. Mike the tech person did a great job setting up my system. He was careful not to damage anything and cleaned up afterward. Would use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys did an excellent job, and went far and beyond to make sure we were happy with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hung my TVs quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been my friend for online and in-home services gor years. The more you use the in-home services, the more you save. I'm guaranteed satisfaction and so far, they're right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I couldn't have asked for a better experience!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your crew was lightning fast, very friendly and a joy to interact with!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer who came to my home was awesome very nice and courteous! He was very informative and explained everything he was doing. He was on time and even Cleaned after the installation was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job guys!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon Robertson and his helper Richard were on time, very professional and I’m very satisfied with the work that they did for me in both bedroom and living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work mounting my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work mounting my TV - explained everything, very polite - would certainly use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very impressed with the Geek Squad and how through of a job that they did. They mounted our television so there were no wires showing and they did a great job of cleaning up after the project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and efficient installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient. Professional. Pleasant. I am thoroughly pleased with the service and will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad at it again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome! Great professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Scott squad was on time efficient and cleaned up after themselves. Great personalities too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is two thumbs up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a great experience with geek squad they made sure i had everything that was needed, and they also did a great job of communicating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job Geek Squad. The agent mounted my TV and connected the devices. He was very professional and the job was neat. He had my TV up and running. I wish I had it mounted a long time ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGHLY RECOMMEND GEEK SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the one year Geek Squad service and I am 100% HAPPY, I HAVE HAD 3 GEEK SQUAD PEOPLE AT MY HOUSE AND THEY ARE EFFICIENT, PROFESSIONAL AND ANSWERED ALL OF MY SOMETIMES SILLY QUESTIONS I will be having them again very soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've had Best Buy mount a TV for me and both times the personnel have been professional and done a great job. This time I had them take down and remount one TV in a different room and mount a new TV in its place. Again, great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed tv wall mount working well wires hidden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was precise!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came to mount our tv were super nice and knowledgeable. They knew exactly what to do. They were super careful around our furniture. The were precise and extremely professional!

    I would recommend this to a friend