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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1146 Showing 22,901-22,920 of 38,693 reviews
  • Rated 5 out of 5 stars

    Professional Yet Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very efficient, mounted my TV in a professional manner and explained to me my new Smart TV. Took away the debris and cleaned up the mess from drilling holes in my wall. Impressive. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Antonio and his friend set up the whole system and gave me advice on getting a better sound bar (Sonos)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ) he explained what he was going to do, did it, and indoctrinated me n how to correctly use the remotes. The only downside was my Wii cannot play as is on the tv. John Daddona

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already received review request. The person who installed was excellent in all areas including super knowledge. The salesman told me I would get 180 degree turn and not true. However, I’m making it work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv hanging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men were careful and through. They took time to make sure everything was working correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service technician was very professiona

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service technician was very good at his job. He was business-like and worked efficiently. He explained the workings of the TV to us and offered suggestions to improve our viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor and Ismial did a great job. They work very hard and are careful in everything they do. I really appreciate their efforts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad mount a new 50 inch Sharp. Wanted the wires in the wall. They made it work with the hdmi cords I had available. Once the tv was mounted they took the time to go through the features including the built in Roku. Made it easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the guys I came to do TV mounting was amazing and super professional. They were very knowledgeable and helped put of the TV and no time. They had answered all her questions and help set up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs Up for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were super pleased with our installation service. The technicians were on time, knowledgeable, friendly and efficient. So much easier than trying to hang a large TV ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were replacing a 65" tv that I had mounted myself with no issues, but I didn't feel confident in manhandling a 75" model alone. Geek squad (Rick and Ben I believe) did a flawless job. They were on time, competent, and knowledgeable. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An efficient and knowledgeable experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv, made sure it connected with my wi-fi and checked that it worked perfectly for us. They said they are available to assist at any time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the GEEKSQUAD!!!♥️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEKSQUAD, with Josh at the helm, is still the most qualified, knowledgeable, professional and friendly group available around this area for ALL OF YOUR BEST BUY. NEEDS in your home etc…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great. They show up when they said they would be here. ( no company does that any more , they make you wait all day ) The guy were clean , were careful in my house , Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Installation y Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason and Mitchell did an outstanding job installing our Samsung 75” tv. Jason explained how to use the remote in an easy to understand way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! So nice and informative. They definitely know what they are talking about and were very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very thorough and efficient. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv that I purchased at Best Buy got to stand and made appointment for them to mount tv to wall they did a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Representative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bree Floyd who did the install was incredible. Friendly, fast, funny, informative. I hope to get her anytime I have someone come to the house to do any install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim came and installed the TV we bought over the fireplace. He was very thorough, professional, and did an excellent job! Talked us through the setup and how to use the remote as well. Would highly recommend Tim for any Geek Squad work needed.

    I would recommend this to a friend