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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1146 Showing 22,901-22,920 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad tagged team to get both TV up and runni

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and made sure we had understanding of TV workings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Cleaned everything up after the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great geek service extremely helpful with the install and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Installation y Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason and Mitchell did an outstanding job installing our Samsung 75” tv. Jason explained how to use the remote in an easy to understand way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brooklyn and Cole was very professional came in very respectful and it doesn't hurt that Brooklyn is very easy on the eyes!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is efficient, fast, careful of surroundings, and people I trust in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who does a better job?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who does a better job than Nathan and Chad? NOBODY!! Great service from these 2, they went above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup - they did it!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new apartment has very strange walls. They are much harder than my old apartment, so when I made the appointment, I advised that I had concrete walls. No problem for the Geek Squad. Fast and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time, did a great job and cleaned up after himself. Had me test the height of the TV for comfort eye level viewing. Overall a great experience and he was covid precautions conscious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had it up in ten min. Two men feliveted snd set up tv and eall brace in half hour st the most. Impressivr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad expertly installed my new tv on its wall mount and showed me how the remote worked. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best team installed easily and quickly my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service from Best Buy best team. Professional customer service and customer care. Thankful !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 65” OLED65C2PUA TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers did a great job mounting and connecting our new LG 65” TV. They didn’t waste time, did a great job and cleaned up afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and did a fast and great job. Friendly guys willing to answer any questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad failed to explain alterativves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came and installed my Tv on a wall. They were too quick and failed to ask how we wanted the hookup inside the wall. As a result, we have bundled wires impeding our ability to put furniture below the TV. A little morvtome explainingbwhat they were going to do would have greatly improved the experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paying for this service was the right thing for us to do. There are reasons we have to get help, and the crew from Best Buy contracting through B & K communication was beyond outstanding. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will was willing to answer questions and work at same time. He was the best as far as I’m concerned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and they completely set up my tv so I can really use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted very professionaly. There were other ideas we could choose from. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentlemen who came to install our TV were awesome. They took our old tv down for us (we weren't at to lift it), installed our new wall mount and tv all the while being very professional and knowledgeable.

    I would recommend this to a friend