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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1146 Showing 22,901-22,920 of 38,692 reviews
  • Rated 5 out of 5 stars

    Didn't take long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for the money. The guys showed up on time, went right to work and were done doe, cleaned up and gone within an hour. they made sure I understood everything before they left, and programmed all my remotes into one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount 65 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents performance was exceptional and they were very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Tv and thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and hooked it up for me. They installed Thermostat and showed my how it worked. They cleaned everything up when they were done. They were very informative and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv mounted quick and exactly how I wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to the house removed the old, put up new full motion mount and the new tv and were fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to my home, and quickly & professionally set up my new set, and dialed in all the settings. I am very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad takes the headache out of TV install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech support gives me free installation service on things bought from Best Buy, and this service is always great! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colin and Sam did a wonderful job. They were friendly, organized and did a wonderful job. They were very knowledgeable and explain and answer all our questions. Highly recommend they do your setup. You will be very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad TV Hook-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great job by the Geek Squad. We have used them several times to hook up TV's in our house and they did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew was on time and performed perfectly. They were polite and professional. Completed all install work very well. We are very happy with the Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting my television. They took their time and asked specifically what I was looking for as far as placement. I will be calling them when I need to mount another television!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really, really great work. Made extra effort to make the whole set up look ideal. And, on schedule and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Superb Geek Squad were swift and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agents the Geek Squad mount my Tv like experts auperb job. The TV is fantastic and I am really enjoying it. Thank You Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent placement and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff who placed my TV and sound bar above my fireplace were professional, friendly and knowledgeable. I appreciated their guidance when I was unsure of placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went smoothly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job installing the TV but were unable to link my remote to the TV. Found out later that it wasn't their lack of knowledge but rather a fault in the TV for not providing a code to do the link.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeksquad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought a tv and needed it mounted geek squad came out and mounted it perfectly and the guys were very friendly it was a wonderful experiance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my television efficiently!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men, Jesus and Harold (?) were awesome! They were knowledgeable, pleasant, and funny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers were helpful, friendly, and efficient. The service was superb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professionalism.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was professional and courteous. They were extremely knowledgeable about the products. They were also meticulous with the installation and explained the use of the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys did a clean good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a clean good job.as stated above. They explained the limits where the stand and tv could be placed and the reasons for it. They removed my speaker at my request and told me where my electronic devices would be best placed in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is definitely a professional Crew.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my new 86" TV delivered and installed. Geek squad did an awesome job. They are very professional.

    I would recommend this to a friend