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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1147 Showing 22,921-22,940 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great for "over the fireplace" installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed by the Geek Squad. Superb and what makes this bracket unique is it will lift out OUT down, providing great view for an "over the fireplace" application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job geek squad!! Will use again!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job, they communicate with us on every step and we got it perfectly placed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guy carefully mounted tv to full motion bracket and explained position options. He was careful and quick. He connected all my devises and explained access options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, polite and courteous. He took off his shoes prior to entering the house. I am grateful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 55 inch Samsung TV is awesome. The color, clarity and size is the best for the bedroom. I also had Best Buy over to mount it on the wall, best thing to do. I was very please with the service ain’t he store and at my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was done professionally. Professionalism was at it highest during the entire visit. I would recommend BEST BUY GEEK SQUAD to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed quickly and easily.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv for a conference room. The picture quality and ease of use are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brooklyn and Cole was very professional came in very respectful and it doesn't hurt that Brooklyn is very easy on the eyes!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two service techs arrived on time, very efficient with their time, paid great attention to detail, made sure I was comfortable with controls and connections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HappyConsumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy TV Installation by the Geek Squad is A+ (Service is/was timely, helpful, and a good experience. Will use them for all future electronics as well as appliances. Very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIFE SAVERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WOULD NEVER HAD BEEN ABLE TO MOUNT MY TV MYSELF. THE 2 GENTLEMAN WHO INSTALLED MY TV WERE GREAT. THEY WENT THROUGH EVERYTHING AS THEY WERE PUTTING IT UP. THEY INSTALLED THE MOUNT, TV AND SOUND BAR. THEY WERE WORTH EVERY DOLLAR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the next installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very efficient and fast would recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked really well in our workout room where space was a bit limited and we wanted the TV to be moved around and seen from many angles. This did the trick! Very sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives mounted my tv and sound bar and weee very professional, neat and cleaned up after the installation to my satisfaction. Very good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, hooked everything up and showed me some features of my new TV. Super nice, very knowledgeable and competent. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product met our needs. The tech was exceptional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out to the house were on time and very prepared. They connected everything exactly how we wanted it, communicated throughout the process and made sure everything was working perfectly when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install was smooth and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven was great. Called ahead, polite, worked clean, super helpful. Great guy and asset to Best Buy. Carl too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    adjustable mantle mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent team, explained all the details, very efficient, they set up our OLED TV on an adjustable mantle mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, courteous and knowledgeable. They even provided the correct, alternate power cord when I couldn’t find the original (which was in one of the household moving boxes!).

    I would recommend this to a friend