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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1147 Showing 22,921-22,940 of 38,693 reviews
  • Rated 5 out of 5 stars

    Mounting of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad communicated before and on way to house. Asked the required questions to know what they were going to do to be prepared and were very Friendly and courteous while at our House.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad takes the headache out of TV install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech support gives me free installation service on things bought from Best Buy, and this service is always great! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great team to do the install!! prompt, courteous, very knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this sevice!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents where very nice. Mounting process was very fast and clean. They did tell me that the in wall power kit was the wrong one and had to get a different one. All in all I do recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor and Ismial did a great job. They work very hard and are careful in everything they do. I really appreciate their efforts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount and sound Bar look Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very professional. Highly recommend them for your TV needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best mount,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Mount, I like the way I can move the tv to the side or back and forth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation by Greek Squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more could I say that hasn't already been said about this team of highly trained professionals? Big kudos to Timothy Bell and his assistant for a speedy, courteous, personable installation of my new Samsung 55" 4K television and Samsung sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful and informative about my purchases. They answered all my questions and i received great advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crazy not to use Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bill from Geek Squad and his partner were exceptional. Professional , fast and efficient. A pleasure to deal with and fantastic representatives of Best Buy. Whatever you pay them it isn't enough@

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problems resolved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several factors conspired to make this an extended project with 3 separate home visits. Keating, the store manager, worked with me to make it right and his help made the project more than satisfactory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Superb Geek Squad were swift and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agents the Geek Squad mount my Tv like experts auperb job. The TV is fantastic and I am really enjoying it. Thank You Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top flight service but very pricey!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and didnt leave a mess. A little pricey. I think they shouldn't charge $199. A little on the expensive side in my opinion. I have no problem with the service. My issue is the installation price over $200.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent the 2 ladies were very professional as well as very knowable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV efficiently and perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also offered to do the second TV instead of coming back for a different appointment day; combined two different installations to one day for both, which I did not know was doable, and it was much appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a reasonable price and works wonderful. I don’t know why I waited so long before getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install and gave me good information .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed the faulty new TV and install the new one. Made adjustments to the TV regarding the light levels and sound. I just wish that the second TV worked. Waiting for the third one to show up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeksquad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought a tv and needed it mounted geek squad came out and mounted it perfectly and the guys were very friendly it was a wonderful experiance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to my home, and quickly & professionally set up my new set, and dialed in all the settings. I am very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad group does very good work and are friendly. Always willing to give you a helping hand with the new product they installed. They have installed 5 tv mounts to date in our new home

    I would recommend this to a friend