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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1148 Showing 22,941-22,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was very professional and puntual arriving at the house for the installation. They are very knowledgeable and customer care oriented. TV was installed in a efficient manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Antonio and his friend set up the whole system and gave me advice on getting a better sound bar (Sonos)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices. They were excellent as always. Professional, efficient, knowledgeable, and personable. Could't ask for more. Hard to find these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process was great. Professional and friendly staff! Also did a great job with the mounting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The norm for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth or fifth TV I've had the Geek Squad mount and connect. This time as usual they were on time, friendly and did a great job. Ran through the new features on this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an incredible job, including careful explanations of how to operate the TV and the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. Very respectful of me and my house. Hung TV and hooked everything up. Answered all question and didn't leave until they showed me how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys did an excellent job, and went far and beyond to make sure we were happy with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can’t go wrong with the perfect size TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was perfect in the bedroom the perfect size I keep my TV on 24 hours a day. Beautiful, perfect location and perfect in the room. The colors are very intense and detailed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting ran long

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up running outside of the allotted time due to the thickness of my rock in the desired location. The agents stuck with it and got it all done very well, but I was not able to be there for a demonstration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Clean & Perfectly Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick, professional, timely and tidied up after themselves! They were thorough in making sure it was installed to my specifications and to my liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very friendly and knowledgeable. They did excellent job mounting and setting up my huge TV exactly where I wanted and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and removed one TV and mounted another. They were quick and precise. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation and set up of Tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed, set and connected to W-Fi fast with a very high level of professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV and made connections. Got surround sound working correctly, Which it hadn’t for some time. Got Nintendo Switch connected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better Late than Never.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and installation was fine. However it happened more than a full month after the scheduled date. In addition, the service team did not arrive until 10pm, and rushed through the check out because it was so late. I noticed the next day that they neglected to install the power transformer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the TV on sale and could not be happier with price and delivery. One exception is I could not combine up delivery and installation after the fact because they were bought separately. The system should be able to accommodate this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service mounting my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    William was very helpful in remounting our tv to the perfect height for our living room. He even went as far as hiding our wires. He was extremely nice as well as taking the proper safety precautions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was on time and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time, excellent installation and he demonstrated how to do several things on the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! So nice and informative. They definitely know what they are talking about and were very patient.

    I would recommend this to a friend