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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1148 Showing 22,941-22,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    setup of new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young gentlemen that setup our new tv were very polite and helpful with info on how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not have been better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were just fantastic- professional, personable and very knowledgeable. Everything was done on time w/good communication. The level of service was excellent-something that does not happen often enough these days. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad takes the headache out of TV install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech support gives me free installation service on things bought from Best Buy, and this service is always great! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting on Wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to have the tv mounted on the wall with more space in the room. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional. Did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were efficient, clean, polite, and gave a good recommendation on positioning.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Decent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They handled a challenging mounting job pretty well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the television on the wall in the very place I requested. They explained everything to me step by step.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on time. Always does the job right. Always offers great options to consider for TV placement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish I had been there to oversee mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Geek Premium mounting service to replace wall mounted tv with new larger Samsung . Was not able to be there and wife was the go to person for the service. Not bad results but I had to personally do some wiring tweaking so that it looked "cleaner" and add a flat multi plug connector for the blue ray, cable box, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always use Geel Squad for my future purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right guys for the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of your greeks squad Guys were great, they were professional to care business. Didn't leave a recommend Them anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently. moved to a new house and we wanted two TV's mounted on the wall (46 and 65 inch). The Geek Squad came in put up both brackets and mounted the TV's in less time then it would have taken me to get everything out of the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service by geek squad!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were really nice and did an amazing job at installing the mount and the TV. They patiently answered all my questions and was pleased to get this kind of service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Swivel Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, worked on my new Samsung well. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD TV INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed my new 65 in TV and hooked everything up in a very short time. Even took away my old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the agent that came to reconnect my smart tv on 08/20 was not able to locate cause. Finally, someone came out yesterday and located a missing cable. My smart tv is working smoothly. Great tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ree

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canceled setup since it wouldn’t be done before we went on vacation, probably would have been good tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quckly. Very satisfyied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent showed up in a specified time. Installed quickly and professionally. Fully explained remote, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time and were speedy and knowledgeable! Unmounted my extra large tv, which was improperly installed, and remounted it securely. Most definitely recommend this service!

    I would recommend this to a friend