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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1149 Showing 22,961-22,980 of 38,692 reviews
  • Rated 5 out of 5 stars

    Strong built

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality, does what it says. Tilt function is cool as well as horizontal slide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV wall mount as we have a 65" tv on this mount and it works great !!! This is our second tv mount from best buy and we love it !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tha Geek Squard mounted our TV and mounting bracket not bought from Best Buy. They came on time. Very professional, clean, organized,wore there mask, identified themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth every penny to have a tech who cares and knows what they are doing. That was my recent experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad from Best Buy did a great job installing our sound bar & 65" TV in our Livingroom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful agents!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents arrived on tike and very informative. they helped out connecting my tv to wifi. very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SERVICE AND BOTH GUTS WERE VERY HELPFUL.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Techs always too busy to get it just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek techs are always pros and know what they're doing, but I have had to have them come back to finish what they started because they didn't run thru everything the first time. Because I don't know what I don't know, my last tech (she came twice to the house), told me how (instead of just doing it) to program my already somewhat jerry-rigged brand new TV with my Harmony remote. It sounded easy enough. She left. I didn't get it right. Still doesn't work and renders some cool features of the new TV unusable. I don't want to get charged $99 again and it's so time-consuming to wait for the Geeks, so I haven't called. So we are living with a partially working TV. I know there are time constraints to their visits, but I don't think it's too much to ask that whatever is being installed works properly across the board. Aaaarrrggh. So frustrating.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    electronics re-installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work was performed competently but not completely so had to bring in Magnolia to complete the set up. I was not told this when the appointment was made and, if I had known that then, I would have only used Magnolia therein saving time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect wall mount, allowing considerable adjustment out, in and side to side for a large TV. Reasonable price and had Geek Squad install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is very sturdy! Best buy Geed Squad initially installed it but Iv'e had to move it twice and the mount is made very well and I am very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at Best Buy know how to do what you want done. Excellant service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Antonio and his friend set up the whole system and gave me advice on getting a better sound bar (Sonos)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that mounted my equipment were very good and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smmm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my tv and explained everything how to tilt forward backwards sideways without smudging the screen. Its very useful to have all these options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who does a better job?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who does a better job than Nathan and Chad? NOBODY!! Great service from these 2, they went above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of wall mount and 85" tv excellent. Installers asked for our input and offered requested recommendations regarding placement of units on wall. Extremely pleased with completed work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad removed old and installed a new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "geek" went out of his way to do what was needed removing a tv that was a difficult procedure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians took time and installed tv to the wall mount perfectly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corey was outstanding. Professional, practical, easy going and relatable. He had a colleague join him for assistance and he was equally professional. I would ask for Corey again in the future if I needed assistance

    I would recommend this to a friend