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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1150 Showing 22,981-23,000 of 38,693 reviews
  • Rated 4 out of 5 stars

    Geek Squad did their thing!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people were great and set up my tv efficiently and perfectly. There was a scheduling mistake with Best Buy, otherwise i wouldve rated this as 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad deserves five stars.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the geek squad technicians were so friendly and helpful. They addressed all of my needs with a smile on their face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and professional. They also explained how to operate the new TV's remote and the features of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service was very quick and they have casual conversation will do every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, went above and beyond with the install. They explained everything to me giving opitions, I didn't some of the hardware but the techs did, making the install smoother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a terrific job in installing our new TV, a family gift for Christmas! They were nice, polite, & quite efficient. Thank you to the two young men who did this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV wall mount as we have a 65" tv on this mount and it works great !!! This is our second tv mount from best buy and we love it !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, complete installation. Nothing else to say.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    set up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad was not as help with the set of the tv, as advice at store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do it right

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased on how professional they were. They did a great job of mounting the TV, setting up the internet, and connecting the components. The guys pared the remote to work all the components. Then they show me how to work everything. Nice guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny !! At first was hesitant but I absolutely love this tv. It looks so nice in my living room and is mounted above my fireplace, so with the art display futures, it’s just cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were absolutely AMAZING! Very professional, quick and helped with all my questions. They made sure I knew how to work everything before they left. They were prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - awesome experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came to my apartment and installed the TV mount and the TV were awesome!! So friendly, courteous and professional!! I could not have asked for a better experience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad intalled mt tv quickly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional in mounting and connecting my 65 inch tv...i was truly amazed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, great install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great and tv is mounted perfectly. Brought 3 guys to lift the 100" tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad member

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who came out to setup my new TV was knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you are spoiled and wants sound and image quality, this is the one to get, size perfect for any room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job mounting the tv and sound bar. He even installed the wire hiding strips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! I have used them twice and will definitely do so again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two services members were polite and very informative.

    I would recommend this to a friend