Customer Ratings & Reviews

Crew was very polite, communicative and efficient in installing. Would use them again no question

Awesome job with installs Ron of our TV on the wall, easy to schedule and fast service.

Geek Squad guy carefully mounted tv to full motion bracket and explained position options. He was careful and quick. He connected all my devises and explained access options.

Agents mounted my tv quickly and ensured I was happy with its location prior to putting holes in the walls. Highly recommend using them!

This is the perfect wall mount, allowing considerable adjustment out, in and side to side for a large TV. Reasonable price and had Geek Squad install.

The Agents know best how to make your abode look marvelous and Majestic. Where would we be in this world without the awe inspiring magnitude that is the Geek Squad. God bless the Geek Squad and to infinity and beyond !!!

The geek squad crew was on time and performed perfectly. They were polite and professional. Completed all install work very well. We are very happy with the Geek Squad service.

Geek Squad installed my TV quickly, much nicer watching them then try to set it up myself. Very happy with TV and set up. The added benefit of having Geek Squad help me with my computer is the store is terrible. The only thing they will do for me is tell me my computer is to old and to buy a new one.

Efficient. Professional. Pleasant. I am thoroughly pleased with the service and will use them again.

The geek Scott squad was on time efficient and cleaned up after themselves. Great personalities too.

The geek squad people are very nice and respectful. This last time my dog barked the whole time. He never lost his politeness.

Did everything quickly and effectively. Answered questions. It was only after they left, I discovered more questions. No follow up calls were made as to questions I might have after serving.

The agents were professional and prepared to ensure that the installation went perfectly.

Excellent work mounting my TV - explained everything, very polite - would certainly use them again.

This worked really well in our workout room where space was a bit limited and we wanted the TV to be moved around and seen from many angles. This did the trick! Very sturdy.

"Save yourself a lot of time and frustration and go somewhere else." The mounting itself was done well. However, the process was not worth it at all. I took off work to be available and they no showed. Not only did they no show, but they couldn't even be bothered to let me know they were running late and would not be there. I called to check and was told to wait longer. So we did. We missed a couple of planned events to make ourselves available. It was well past the original scheduled time frame. Still nothing. Called again and was told they wouldn't be out until the next week. Not once did I receive a call. Not even when I was told I would be called back. After sharing my frustrations with the no call, no show I was told I would get a gift card for my troubles. This would have helped to make the situation right had they actually followed through with it. I was told the card had to be physically mailed and could not be emailed. Also told that it could take up to two weeks to get the card. So two weeks go but still nothing. So I called to check and they informed me that there has been a problem with the card. Instead they are going to credit my original card back. This would take 7 to 9 business days. So I wait. Big surprise, my card is never credited. It's been well past the estimated time. So I called and after getting passed around to different departments, no one can seem to help me. Several hours and several disconnects, I get nowhere. Not once had Best Buy reached out to me to try and make this right. Save yourself a lot of time and frustration and go somewhere else.

Once again, when dealing with Geek Squad you don't have to worry about anything. The technicians are smart, knowledgeable, and professional. After my recent experience with them, I am sold from here on out. Geek Squad all the way.

The specialist assisting my granddaughter and I was friendly, helpful, and patiently answered all our questions. He took the time to ensure we saved every dollar possible, and that means a lot these days.

The agents came and got everything hooked up and made some good recommendations on other things.

Amazing service. Luckily they installed it because I didn’t realize that the mount didn’t include a specific piece needed for my apartment setup! Quick, professional, and the TV looks amazing!