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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1152 Showing 23,021-23,040 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very efficient in setting up my tvs and showing me how to use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed 3 tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv quickly and ensured I was happy with its location prior to putting holes in the walls. Highly recommend using them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that installed our TV's were professional, friendly, timely and overall great people. They knew what they were doing and made sure all of our questions were answered and that we were satisfied with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was professional and excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very appreciative of the text messages keeping me updated with the service time and arrival of the team. Their manner was professional. I was very pleased with both the quality of their work and how quickly they completed the task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does a great job again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, approachable and efficient. The two gentlemen were really great and new their business. The television has been on the wall of a 100 year old wall and remains sturdily attached!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my TV quickly and attached it to my soundbar. They did a nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the team that was over to install the TV was punctual, friendly and professional. Couldn’t have asked for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must have. Courteous and professional and ease of mind makes the price worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way your team sets up the televisions. Always efficient to every detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man not sure what company these gentlemen worked for I needed 2 TV's mounted that I payed for. But there was some confusion with paperwork but these gentlemen took care of it anyway very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Clean & Perfectly Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick, professional, timely and tidied up after themselves! They were thorough in making sure it was installed to my specifications and to my liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and courteous. Was willing to answer questions about a good soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TV and connected it to WiFi and Bluetooth. Works great. Agent was professional and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very knowledgeable about TV but were able to mount it without too much problems. They need to be more attentive to leveling the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very friendly and knowledgeable. They did excellent job mounting and setting up my huge TV exactly where I wanted and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my OLED. I had a slight leveling issue a couple of months after installation and they came out to fix it free of charge. Will use the service again I’m the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful and so is Best Buy customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Knowledgeable and provided excellent placement of tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the support you provided, we are still learning about how to use our new streaming service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative was knowledgeable and took time to be sure everything was done properly and that I understood how to work everything

    I would recommend this to a friend