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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1153 Showing 23,041-23,060 of 38,692 reviews
  • Rated 5 out of 5 stars

    Technicians were fantastic and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installation and cable connection. Very happy with new Sony A80K 77. Best TV so far not too dark or bright, perfect tv resolution and processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install new TV and bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall everything went as planned. The only area was downloading or making sure our channels were all working properly. After a few days we were able to figure out how to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad people are very nice and respectful. This last time my dog barked the whole time. He never lost his politeness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and hung up a 55" TV. The team took great care to ensure placement was the appropriate height and level. Really appreciated their help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t ask anyone else to do It but them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete professionals and experts. Came into my home with masks and booties over their shoes. Were precise on the install and set up. Completely earned my respect and trust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 7077 inch TV had it installed from Best Buy.. I was very happy with the installers did an excellent job very clean very respectful well use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my 70" over a fireplace. They set the TV up and connected it to a new soundbar as well as programmed my DTV remote so it controls everything. Very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a 70" TV and wanted it installed, GeekSquad came to install it, they were very fast and professional. We will keep them in mind for future needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. The techs went above and beyond and knew what they were doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't remember what the gentlemen's names were, but was provided excellent service. They provided detailed recommendations and knew what they were talking about. All you could ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative was knowledgeable and took time to be sure everything was done properly and that I understood how to work everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal of Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Supporting service on time and they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and did a fast and great job. Friendly guys willing to answer any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect in every way.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect in every way. If you have the space then it doesnt look too big. Just right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed easy enough. just a basic wall mount. OK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process was great. Professional and friendly staff! Also did a great job with the mounting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never thought of trying to install and mount my 72" tv by myself. These guys are a life saver. Highly recogmend the Geek squad plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and surround sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well and they did a great job making sure it looked professionally done. Nick and Dougie are an awesome team and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a reasonable price and works wonderful. I don’t know why I waited so long before getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and quick installation, crew cleaned up after themselves.

    I would recommend this to a friend