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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1153 Showing 23,041-23,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Fast Efficient Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job installing my TV mount. They were: fast, efficient, congenial, and showed me how to take it down later. I will definitely use them again in the future. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation tech was on time, courteous, and knowledgeable about the TV I purchased and gave me a tutorial of its features. He mounted a new bracket and even hid the wires above my faux fireplace. This service was definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time, professional and very helpful with mounting and setting up our new 85" flatscreen TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and in no time at all had my tv mounted. They cleaned all their trash and things up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was perfect for my 55 smart tv they installed on the wall in the basement exercises room I like that I can move it in any direction excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that mounted our TV were great. Carful and polite and very informative about how everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted the TV for was professional, efficient and friendly. I would highly recommend him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted our TV, set it up and answered all our questions. He was concerned with customer satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in our rooms and is so easy to maneuver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were very patient, professional, and provided A1 service while in my home. Thank you. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional gentleman who were very enjoyable to talk to and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people , both installed my new 85" tv with no problem. Quick, and professional. Even helped me move my other tv downstairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did fantastic job installing the TV as well as guiding simple TV functions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv connect was a good choice for this tv set - easy hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very professional and thorough. Addressed the issue and answered all my questions. Very nice and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not the best but okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfie,d but not entirely and stations are a little complicated to get too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time, did a great job and cleaned up after himself. Had me test the height of the TV for comfort eye level viewing. Overall a great experience and he was covid precautions conscious

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't put were I exactly wanted wasn't there when service was rendered

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV and sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives mounted my tv and sound bar and weee very professional, neat and cleaned up after the installation to my satisfaction. Very good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad communicated before and on way to house. Asked the required questions to know what they were going to do to be prepared and were very Friendly and courteous while at our House.

    I would recommend this to a friend