Customer Ratings & Reviews

Geek Squad is efficient, fast, careful of surroundings, and people I trust in my home.

TV was mounted to existing wall mount and all devices were connected.

can I give the geek squad 10 stars? The guys were that good. On time, wore shoe coverings, protected the floor and on on SUPER job guys and thank you

The guys were awesome, gave me great tips, and took their time doing a proper install. Even arrived early!(and they called to confirm that this was okay) great job!

Had techs come by to install a 43inch tv. Took them a short amount of time. Very helpful and polite. Will recommend!

We had Geek Squad install our Ned 65” TV. The young man was very nice, knowledgeable, and explained everything about the new TV and how to use the remote. We would recommend their service anytime!

Geek squad was on time, excellent installation and he demonstrated how to do several things on the tv.

The two gentleman that came out to my house were both kind and professional. They took the time to let me know what the process was going to be and they knocked out the project in the time frame they told it would be completed.

Disaster & Disappointed and loss of day. two gentlemen delivered the new monitor to be installed on bracket. After they completed work they uncovered the monitor/TV I had just purchased, was missing from the sealed box, a power cord to power the unit and manufacturer Samsung remote control. The two installers assured me, if I would just go to the store I would get the missing items ( at no cost) ready for plug and play. The installers never powered the unit nor verified and full functionality of new purchased item ( there were missing items to complete the job) , which is part of the service I paid for( It is part of installation agreement). On the same day I went BEST BUY store where item was purchased and explained my situation to a store manager. I was met with a BEST BUY store manager, that showed no empathy to my situation. Instead the store manager attitude was of an in deference, more of I do not care. It does not affect me. the financial impact doesn’t affect my store. The store manager offered me the option of buying out of my pocket an universal power cord and in universal remote control.. knowingly full well, that if I was to use third-party parts on a new monitor, the manufactures could void the warranty on the new purchased product. I am now fighting an uphill battle, getting full credit for the product the installation and more. This is the main reason Best Buy stores are closing and across nation ( poor quality service ) BEST BUY has become WORST BUY!! I Canceled the order and requesting a full refund and dealing with loss of time from work. If I could give a negative rating it would be the least to say.

Everything was installed, set and connected to W-Fi fast with a very high level of professionalism.

Amazing customer service they guys where in and out they left there mask on at all times and cleaned up there little to no mess that they had and even told the box where my 85 inch tv was in.

Great people , both installed my new 85" tv with no problem. Quick, and professional. Even helped me move my other tv downstairs.

The Geek Squad installers were very professional and cleaned up at the end of the job. I was pleased that they even connected the TV to the internet and provided a short tutorial.

The guys set up the TV and stand very quickly and efficiently. There was a problem with the audio but they found it and fixed it along with my old TV. I would recommend the Geek Squad to my friends.

The agents came in and removed one TV and mounted another. They were quick and precise. Love it.

TV mounting was superb! both workers were professional and quick

I will never mount another TV myself. This is the second time using this service and it is well worth every penny. The technicians were on time, friendly, knowledgeable and efficient. Thanks!

They mounted the tv and set it up!!!!Great service!!

75" Sony Bravia is a great TV and sound quality. Easy to use. The picture quality is amazing!! Geek Squad did a wonderful job of setting up.

Agents had to move old tv wall mount up 3 inches redrill holes for tv bracket and remount they cleaned up plaster dust when done and tv bracket very nice job