Customer Ratings & Reviews

Agents Ray, Jay, and Q were very respectful and worked well together. Geeks Squad's commitment to training is impressive as Agent Q (a cadet) was in training as Agents Ray and Jay thoughtfully shared their experience.

Canceled setup since it wouldn’t be done before we went on vacation, probably would have been good tho

They did a good job only problem was I didn’t have the right hdmi cable so they couldn’t change it in wall .Need to take tv off wall now that I have correct hdmi cable .I wonder if they could come back and change hdmis

work was performed competently but not completely so had to bring in Magnolia to complete the set up. I was not told this when the appointment was made and, if I had known that then, I would have only used Magnolia therein saving time and money.

This is a wonderful service. They explained everything and very friendly!

Always on time. Always does the job right. Always offers great options to consider for TV placement.

The techs did a great job installing the TV but were unable to link my remote to the TV. Found out later that it wasn't their lack of knowledge but rather a fault in the TV for not providing a code to do the link.

The tech was very professional, neat, and precise in assembly and mounting the 55" smart tv. The only reason I didn't give 5 stars is that I had a 7am-12pm install appointment slot and the tech arrived at 4pm due to short staffing. I would still recommend the service but warn to keep your entire day available!!

The Geek team did a great job. They were quick and they left everything neat and tidy!

The instalation was quick this mount is excellent quality I give it 5 stars

User friendly easy to use camera. Charges well.

I have no problems with any of the people who disconnected or reconnected my TV. They get 5 stars. Best Buy should not even get 1 star for both the cost and the lack of service provided. The fact that I spent around $5000.00 for this set-up and you would not even transport it to my new residence is outrageous. I had to pay a moving co. over $800.00 to move it along with a few other items. It cost me around $600.00 to $700.00 for you to disconnect and reconnect the system. Good thing I like the TV or I would have returned it. I think Best Buy needs to look at your policies regarding transporting TVs and the cost of the other services involved.

We've had the Geek Squad install several electronic items in our home. Always friendly, always professional, always on time and they get it done quickly. They then take the time to explain and answer any questions. Love these guys!

Prompt, professional and courteous service. Highly recommend!

TV installation and cable connection. Very happy with new Sony A80K 77. Best TV so far not too dark or bright, perfect tv resolution and processor.

Great service for the money. The guys showed up on time, went right to work and were done doe, cleaned up and gone within an hour. they made sure I understood everything before they left, and programmed all my remotes into one.

The young gentlemen that setup our new tv were very polite and helpful with info on how it works

Colin and Sam did a wonderful job. They were friendly, organized and did a wonderful job. They were very knowledgeable and explain and answer all our questions. Highly recommend they do your setup. You will be very pleased.

Geek squad agent was wonderful. He went above and beyond to make my 93 year old mom Happy. Quick install

They were great,fast,very nice They setup my tv and other devices. They did everything I asked.