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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1155 Showing 23,081-23,100 of 38,693 reviews
  • Rated 5 out of 5 stars

    The Geek Squad mounting service is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the EVO TV on an existing full articulating wall mount and found the best way to interface with my definitive sound bar system. Good job crew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support, great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys were great, respectful, clean, and easy. They walked through the new features and made sure I was happy asking enough questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and complete, outstanding work !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gadget tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and very professional!! The guys are quick and fast!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are truly professionals. Quick, efficient, knowledgeable, clean and considerate of covid-19 protocols. I have used these service many times over and have never been disappointed.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    40" TV hook upp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were efficient and polite. My complaint is not with the agents, but the price. I have the tech plan and the complete job was over $400.00 They were here about 45 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very professional and thorough. Addressed the issue and answered all my questions. Very nice and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clay and Alvin did a great job. Clay has done work for me in the past, and he is very thorough, personable, and professional. I would let him work on any of my home theater system, at any given time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you are spoiled and wants sound and image quality, this is the one to get, size perfect for any room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and surround sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well and they did a great job making sure it looked professionally done. Nick and Dougie are an awesome team and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad technician and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technician was terrific! Very efficient and knowledgeable. He set up many functions for me and shared some guidance on the various options. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent placement and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff who placed my TV and sound bar above my fireplace were professional, friendly and knowledgeable. I appreciated their guidance when I was unsure of placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 55 inch Samsung TV is awesome. The color, clarity and size is the best for the bedroom. I also had Best Buy over to mount it on the wall, best thing to do. I was very please with the service ain’t he store and at my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is fast and quality if service is superb! Recommend this to everyone especially if you plan to add another tv. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv stand and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went perfect. They were prompt and on time and very professional .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, knowledgeable customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan and his team were the utmost professionals. They cared for my TV, they quickly installed my mount, and they even took out my empty box for me. Very nice technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was absolutely amazing. He new exactly what to do and helped us make the right placement choices for our home theater. Movie nights at home will be the best now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and hung up a 55" TV. The team took great care to ensure placement was the appropriate height and level. Really appreciated their help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 7077 inch TV had it installed from Best Buy.. I was very happy with the installers did an excellent job very clean very respectful well use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out to the house were on time and very prepared. They connected everything exactly how we wanted it, communicated throughout the process and made sure everything was working perfectly when they left.

    I would recommend this to a friend