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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1155 Showing 23,081-23,100 of 38,693 reviews
  • Rated 5 out of 5 stars

    Top quality TV installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my 2 large TVs did an excellent job! They took their time to make sure mount placement was accurate and everything looked great when finished. They were knowledgable, professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and prompt activation with a highly professional team. Thank you, Kathy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a game changer for us. We had to return it and buy a normal tv. If you get it I would suggest to conduct some research with the magnolia dept

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician very knowledgeable, good communication and answered all questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was awesome, geek squad person was very good in what does. Very courteous and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication, extremely professional, and committed to quality workmanship

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad group does very good work and are friendly. Always willing to give you a helping hand with the new product they installed. They have installed 5 tv mounts to date in our new home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was very professional and puntual arriving at the house for the installation. They are very knowledgeable and customer care oriented. TV was installed in a efficient manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided the best customer service possible. They were neat. Organized and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous and professional. He did a great job. And answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my TV and made sure my devices were hooked up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky Joe was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and very helpful with tips. Installer referred to himself as Geeky Joe, and told me to call him anytime with questions. Friendly and very good at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this sevice!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents where very nice. Mounting process was very fast and clean. They did tell me that the in wall power kit was the wrong one and had to get a different one. All in all I do recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices. They were excellent as always. Professional, efficient, knowledgeable, and personable. Could't ask for more. Hard to find these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and fast. Left the area clean too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very positive and professional experience! Was impressed with the timeliness and accuracy of our service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crazy not to use Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bill from Geek Squad and his partner were exceptional. Professional , fast and efficient. A pleasure to deal with and fantastic representatives of Best Buy. Whatever you pay them it isn't enough@

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problems resolved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several factors conspired to make this an extended project with 3 separate home visits. Keating, the store manager, worked with me to make it right and his help made the project more than satisfactory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentlemen who came to install our TV were awesome. They took our old tv down for us (we weren't at to lift it), installed our new wall mount and tv all the while being very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless proffesional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional group of guys. Worked seamless together to install my 98 inch TV with no issues.

    I would recommend this to a friend