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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1156 Showing 23,101-23,120 of 38,692 reviews
  • Rated 5 out of 5 stars

    Quick and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever, great communication. I’ve used geek squad twice and have been satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wonderful at installing new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV mount worked out great. It’s heavy weight and supports our 65” TV. Even can adjust height to a couple different levels. The Geek Squad put the mount together & totally set up our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. They uninstalled my old tv, installed the new one, hooked up all of my devices and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techicians did an excellent job BUT remember one thing, installing a TV above a fireplace is extra cost. It pays then to enrol in the geeksquad package - you also get (as of now) 20% off any extended warranty for the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount and sound Bar look Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very professional. Highly recommend them for your TV needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best mount,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Mount, I like the way I can move the tv to the side or back and forth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very professional and thorough. Addressed the issue and answered all my questions. Very nice and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A/V Receiver And 4K Fire Stick Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All devices hooked up and the agent ensured everything worked prior to leaving. he answered all of my questions completely and made sure I was happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD TV INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed my new 65 in TV and hooked everything up in a very short time. Even took away my old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was A+ !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install...Mounting was right on the wall studs wires hidden... Crew of 2 worked well as a team answered questions and mounted perfectly centered as customer requested A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great picture at a low price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at a great price, the installers worked wonders and were quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instoled tv mount adjustable.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service I'm happy with it. Thanks, for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were terrific-arriving punctually, completing the work in less than 2 hours, cleaning up-all the while being courteous and wearing Poe, following social distancing. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a wonderful job installing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and helped me connect all my devices to the new tv and had everything working before he left. I also appreciated that he helped make the cords look nice before he left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and efficient installation!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient. Professional. Pleasant. I am thoroughly pleased with the service and will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Scott squad was on time efficient and cleaned up after themselves. Great personalities too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intallation guys were very professional, polite, & helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was very polite, communicative and efficient in installing. Would use them again no question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was perfect and they were very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had a problem and solved it quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount that I bought wouldn't work. The Geek Squad had a different style in the truck. They installed it and it worked fine. Very professional and thorough. Would definitely use them again.

    I would recommend this to a friend