Customer Ratings & Reviews

Another great job by the Geek Squad. We have used them several times to hook up TV's in our house and they did a great job!

Very professionally done. I was very pleased with promptness and installation. Thank you, Geek Squad!

Had the Geek Squad move my 75" TV to another wall in my Family room. They were so efficient and perfect in their work. Makes me happy to be a Tech member

The guys did an amazing job mounting my 77 inch lg oled, and they gave me some advice on setting up my theatre room, very happy with the service

The technicians were amazing! Not only did they help mount my tv for me, but they took the time to test out multiple components to make sure everything was working great. Amazing job

Service is fast and quality if service is superb! Recommend this to everyone especially if you plan to add another tv. Worth the money.

Mike was amazing in getting my TV set up . He had so much patience with the cable provider who was not much help. I would not think twice about requesting Mike to help in setting up computers, TV's, audio systems, etc. Very pleasant and professional.

The agents removed the faulty new TV and install the new one. Made adjustments to the TV regarding the light levels and sound. I just wish that the second TV worked. Waiting for the third one to show up.

The agent did his job. I was disappointed when I learned that installation was not free. That was one of the reasons I became a Total Tech Member.

The techs were professional and installed the tv wall mounting with no issues. Showed me how to use the remote; synched it to my other remote; took boxes, packing with them!

Mounted TV and connected speakers. Took the time to show me all the remote and tv features. He made cutting the cable cord much easier transition.

"Save yourself a lot of time and frustration and go somewhere else." The mounting itself was done well. However, the process was not worth it at all. I took off work to be available and they no showed. Not only did they no show, but they couldn't even be bothered to let me know they were running late and would not be there. I called to check and was told to wait longer. So we did. We missed a couple of planned events to make ourselves available. It was well past the original scheduled time frame. Still nothing. Called again and was told they wouldn't be out until the next week. Not once did I receive a call. Not even when I was told I would be called back. After sharing my frustrations with the no call, no show I was told I would get a gift card for my troubles. This would have helped to make the situation right had they actually followed through with it. I was told the card had to be physically mailed and could not be emailed. Also told that it could take up to two weeks to get the card. So two weeks go but still nothing. So I called to check and they informed me that there has been a problem with the card. Instead they are going to credit my original card back. This would take 7 to 9 business days. So I wait. Big surprise, my card is never credited. It's been well past the estimated time. So I called and after getting passed around to different departments, no one can seem to help me. Several hours and several disconnects, I get nowhere. Not once had Best Buy reached out to me to try and make this right. Save yourself a lot of time and frustration and go somewhere else.

They were terrific! Highly recommend them. Was a pleasure to deal with them.

They were respectful, thorough and quick. Yay Install Guys!

Also offered to do the second TV instead of coming back for a different appointment day; combined two different installations to one day for both, which I did not know was doable, and it was much appreciated!

The agent setting up my TV did an excellent job Runs great Ryan had a great knowledge of TV More that Satisfied with his work

The installation and set up was perfect and informative. They answered all our questions and explained everything with patience!

Always great work and service from Geek Squad. Very nice people they send to your home.

The agents mounted my tv exactly how I wanted and they were especially nice….

This mount is very sturdy! Best buy Geed Squad initially installed it but Iv'e had to move it twice and the mount is made very well and I am very happy with it!