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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1157 Showing 23,121-23,140 of 38,692 reviews
  • Rated 5 out of 5 stars

    Excellent work mounting my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work mounting my TV - explained everything, very polite - would certainly use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jackson five star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assistance was very personal!! I did have to change delivery and they were flexible! Answered most of my questions and let me know there would ne continuing assistance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were super friendly and skilled. They mounted my monster 85 inch tv with no complaints and made sure it was level and functional. A+ service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and set up was perfect and informative. They answered all our questions and explained everything with patience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were funny, fast and professional while mounting my 65" tv. They cleaned up after themselves, put wire ties on my messy long wires and recycled my old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two servicemen who delivered and mounted our TV did a fantastic job. The were careful and neat in our home. They really took their time to make sure the TV was mounted level. They explained the different functions to us. Great Job!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did their thing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people were great and set up my tv efficiently and perfectly. There was a scheduling mistake with Best Buy, otherwise i wouldve rated this as 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quckly. Very satisfyied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent showed up in a specified time. Installed quickly and professionally. Fully explained remote, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time and got it done quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived and didn’t have all the parts even though I told customer service what mounts I needed. Tech went back to store and got parts and brought them back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent no complaints. I forgot his name but he has work on my house a few times and every time has done an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ACPMD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew measured and place mounting bracket at my direction. TV was then mounted and had a degree of adjustment even while locked into bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that set us up was excellent! Very qualified, helpful and friendly. Answered our many questions without judgement on our lack of technical knowledge. Spent the right amount of time to get things right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lackluster TV bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh…this one is ok. Nothing really special. Has some flexibility but not a bunch. Wouldn’t buy again. I’d spent a little more & getting something with some serious maneuverability if I could do it over again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and mounted all of my TVs to perfection. The communication was excellent as they also educated me of the many benefits of my new TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and got everything hooked up and made some good recommendations on other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and very courteous. They hooked up my television, mounted it and explained exactly how the features worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setting up my TV did an excellent job Runs great Ryan had a great knowledge of TV More that Satisfied with his work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of 50 inch Flat screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done, excellent work and fulfilled my request with the proper height of mounting the 50 inch flat screen. Very pleased and would highly recommend Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service team for delivery and fast setup. They arrived on time and were very professional. I was very pleased at their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed 3 TVs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung 2 TVs and hooked up a 3rd on the stands on a dresser. So friendly and knowledgeable!

    I would recommend this to a friend