Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1157 Showing 23,121-23,140 of 38,693 reviews
  • Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek Squad installed my tv and wall mounts quickly and efficiently. they cleaned up their mess before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians were fantastic and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installation and cable connection. Very happy with new Sony A80K 77. Best TV so far not too dark or bright, perfect tv resolution and processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted both tv's set up wifi and made sure everything worked. Showed me how to operate all features and explained streaming services(did not have any). Very professional in their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service mounting my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    William was very helpful in remounting our tv to the perfect height for our living room. He even went as far as hiding our wires. He was extremely nice as well as taking the proper safety precautions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full installation service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guy carefully mounted tv to full motion bracket and explained position options. He was careful and quick. He connected all my devises and explained access options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and made sure everything was working before they left. Also they made sure I knew how to work it before they left to get the beat use of this product. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. They uninstalled my old tv, installed the new one, hooked up all of my devices and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top flight service but very pricey!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and didnt leave a mess. A little pricey. I think they shouldn't charge $199. A little on the expensive side in my opinion. I have no problem with the service. My issue is the installation price over $200.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allison was absolutely amazing. Would definitely hire Geek Squad if I knew I was getting her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the Total Tech was well worth it. They installed the TV in the time I was thinking about it. Total professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They come on time and do a great job. They even help with setup. Professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a thorough job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junior was great and definitely wanted me to Be satisfied he cares about what he is doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked really well in our workout room where space was a bit limited and we wanted the TV to be moved around and seen from many angles. This did the trick! Very sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and surround sound.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well and they did a great job making sure it looked professionally done. Nick and Dougie are an awesome team and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick mounting of TV to wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad techs mounted TV to wall as well as soundbar to the TV. Techs provided their thoughts on several alternatives and provided guidance on some of the options on the TV. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came in and installed my new TV and connected all my devices in a quick and clean way. My wife truly appreciated their efforts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv and mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew was on time and performed perfectly. They were polite and professional. Completed all install work very well. We are very happy with the Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad Member Greg's customer service ability was exceptional Unbelievably helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support, great installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys were great, respectful, clean, and easy. They walked through the new features and made sure I was happy asking enough questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting ran long

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up running outside of the allotted time due to the thickness of my rock in the desired location. The agents stuck with it and got it all done very well, but I was not able to be there for a demonstration.

    I would recommend this to a friend