Customer Ratings & Reviews

Quality knowledgeable customer service. Thank you!

Great service and real nice guys A++++++++++++!!!+

It is great to have the tv mounted on the wall with more space in the room. Love it

The agents were on time and in no time at all had my tv mounted. They cleaned all their trash and things up

The guys were efficient, clean, polite, and gave a good recommendation on positioning.

The agents were very professional in mounting and connecting my 65 inch tv...i was truly amazed

Tech was very knowledgeable, personable. Prior to and after installation, everything was explained in detail, all questions answered. I was pleased with explanations on all products bought, brought and installed. Safety also appeared to be of utmost importance.

The agent setting up my TV did an excellent job Runs great Ryan had a great knowledge of TV More that Satisfied with his work

Overall everything went as planned. The only area was downloading or making sure our channels were all working properly. After a few days we were able to figure out how to do.

Complete professionals and experts. Came into my home with masks and booties over their shoes. Were precise on the install and set up. Completely earned my respect and trust.

the guys were great and neat and fast. thanks. this was the 3rd time using geek squad from newport news best buy

Both Techs were very nice people and called in advance etc...The first Tech who came told me he couldn't use the "full motion" mount I bought on my own b/c my studs were metal, so I had to reschedule so I could return it and buy a regular tilt mount. The only one he carried around in his van was of course a $169 one! So he only connected and set up my Roku TV which he failed to program to always power on to regular TV not Roku. The second tech was very good and determined the studs were actually wood, so I could have used my full motion mount but now I don't have that feature per stated above. So all in all very nice people but I can't give 5 stars. The second tech gets 4 starts. But I'm not 100% satisfied.

Agents had to move old tv wall mount up 3 inches redrill holes for tv bracket and remount they cleaned up plaster dust when done and tv bracket very nice job

Nice polite, well informed gentlemen. Well pleased.

Dwayne was THE BEST. If I could give him and his teammate 10 stars I would. They were friendly and even helped me set up my soundbar . They provided spare cords they had that I was missing. He was exceptional .

The two guys that mounted our TV were great. Carful and polite and very informative about how everything!

Corey was outstanding. Professional, practical, easy going and relatable. He had a colleague join him for assistance and he was equally professional. I would ask for Corey again in the future if I needed assistance

Thanks for the support you provided, we are still learning about how to use our new streaming service.

They were professional, neat, friendly and very detailed

Very study mounting! Never had a TV in the wall so this is a big change. Will never go back. Love the fact that I can move it around so I can see the TV in the living room or in the kitchen!