Customer Ratings & Reviews

The agent who mounted the TV for was professional, efficient and friendly. I would highly recommend him!

Geek techs are always pros and know what they're doing, but I have had to have them come back to finish what they started because they didn't run thru everything the first time. Because I don't know what I don't know, my last tech (she came twice to the house), told me how (instead of just doing it) to program my already somewhat jerry-rigged brand new TV with my Harmony remote. It sounded easy enough. She left. I didn't get it right. Still doesn't work and renders some cool features of the new TV unusable. I don't want to get charged $99 again and it's so time-consuming to wait for the Geeks, so I haven't called. So we are living with a partially working TV. I know there are time constraints to their visits, but I don't think it's too much to ask that whatever is being installed works properly across the board. Aaaarrrggh. So frustrating.

Your crew was lightning fast, very friendly and a joy to interact with!!

Pros all the way.. connected existing tv devices no problem.. thanks Best Buy

Buying the Total Tech was well worth it. They installed the TV in the time I was thinking about it. Total professionals.

All devices hooked up and the agent ensured everything worked prior to leaving. he answered all of my questions completely and made sure I was happy.

The techs mounted my TV and did a splendid job. The put all component where they are supposed to be. My surround sound is sounding great and everything looks neat.

I’m so glad I decided to get my tv mounted. Great experience with the installer. Took his time to make sure it was perfect. Looks great in my room. Was able to get rid of my tv stand and went with a glass shelf for my cable box.

Mounting frame was heavy and required two Geekers to lift and mount it on the wall. Service was even better since Samsung provided free mounting for the tv purchased. Free or not, do not attempt this by yourself at “home alone”.

Great service team for delivery and fast setup. They arrived on time and were very professional. I was very pleased at their service.

Geek Squad called ahead to confirm the appointment and arrived on time. During installation they were very professional considerate of where we wanted thing to be.

Can't remember what the gentlemen's names were, but was provided excellent service. They provided detailed recommendations and knew what they were talking about. All you could ask for.

The agents were knowledgeable and very courteous. They hooked up my television, mounted it and explained exactly how the features worked.

The agents mounted the tv and made sure all devices were working. Added challenge is both TVs were mounted into our vacation condo and we had no idea there were steel studs. Geek Squad were heroes.

Geek squad is a must have. Courteous and professional and ease of mind makes the price worth it.

The young men were very patient, professional, and provided A1 service while in my home. Thank you. 

Somehow the wall mount did not arrive with the tv. The installer was able to locate one, picked it up and installed the TV. Only reason I didn’t give a 5 star rating is that Best Buy should have provided more information on everything I needed to order to install the TV.

Love the service was very quick and they have casual conversation will do every time.

The Geek Squad provides excellent service. Technicians have the necessary training to do an exceptional job. Have made many purchases recently and am well satisfied.

Geek Squad was very helpful and quick with the installation of my TV! They were helpful in answering my questions, on-time, and they ensured the space was clean upon their departure! Would highly recommend!