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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1158 Showing 23,141-23,160 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very knowledgeable technician.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician knew electronics so very well. He did everything so smoothly and quickly. He explained everything to us as he went, and everything was working very well before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" Sony Bravia TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    75" Sony Bravia is a great TV and sound quality. Easy to use. The picture quality is amazing!! Geek Squad did a wonderful job of setting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smmm

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my tv and explained everything how to tilt forward backwards sideways without smudging the screen. Its very useful to have all these options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was friendly and helpful. Had a few problems attaching to the older wall mount, but was able to solve it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly and professionally mounted a 60" TV on a wall above a gas fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install for my LG c2

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service explained everything was done in a professional and timely Manner couldn’t have been better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent John

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent John and Adrian did an excellent job They were very informative and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justin I think

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This young man was fantastic in his knowledge and made the experience a pleasure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. This revue sucks requiring 50 characters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great representative that came out! Thanks a lot!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men who came here could not have been more helpful, more informative or more professional. They were five star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All someone team that installed it and also good mount easy to move around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV Mounting team

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team and very helpful ! They were informative and very diligent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can I give the geek squad 10 stars? The guys were that good. On time, wore shoe coverings, protected the floor and on on SUPER job guys and thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Does IT again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fantastic. Got my TV and sound bar mounted, my cable and internet connected and they were able to hide the wires as well. Really professional and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys, on time, efficient, good explanations, very clean work ( one vacuuming while other drilled holes for mount).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fine job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameron was very professional and efficient! A really nice job done by a qualified installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad mounting service is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the EVO TV on an existing full articulating wall mount and found the best way to interface with my definitive sound bar system. Good job crew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony bravia

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV& setvice, beautiful colors, highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation by Greek Squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more could I say that hasn't already been said about this team of highly trained professionals? Big kudos to Timothy Bell and his assistant for a speedy, courteous, personable installation of my new Samsung 55" 4K television and Samsung sound bar.

    I would recommend this to a friend