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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1158 Showing 23,141-23,160 of 38,692 reviews
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. We've had it a year and it has better features than any other tv we've owned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional explained everything to me. Left my room clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the in home service, answered all the questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tagged team to get both TV up and runni

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and made sure we had understanding of TV workings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Cleaned everything up after the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians did a good quick job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians installed our new 65 inch Samsung TV quickly and answered all of our questions on startup and remote control operation. They also made sure after installation cleanup was complete before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great geek service extremely helpful with the install and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ree

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canceled setup since it wouldn’t be done before we went on vacation, probably would have been good tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted our TV quickly and easily. They were very knowledgeable, and walked us through certain program features and functions. They made sure everything was working properly before they left. They provided great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service; Very Efficient!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very prompt, efficient, and knowledgeable. They did exactly what was needed displaying professional courtesy and sharing some key points that would have taken "days" to dis cipher otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with BestBuy from start to install was great. The Geek squad is awesome. They helped me through some tech issues whem i was learning new devices. Couldnt be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for multiple installations and they never dissapoint. Service was excellent and the technicians were very professional. No issues at all with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TV and connected it to WiFi and Bluetooth. Works great. Agent was professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was terrific.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys were wonderful. Very professional and polite. Answered all of our questions. Very considerate of our home. Would not hesitate to have those two fellows back into our home for any additional work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse and team, were extremely professional and did a great job installing the television and showing me how to use it. They were both amazing and I would welcome them for an installation again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad specialist Joshua mounted 75 inch tv and sonos soundbar. Wife asked if he could reposition the soundbar he did without any hesitation. He then thoroughly went through and how to control all the tv and soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV hands down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV, hands down. Setup and install was done right since it was actually done by Geek Squad members and not terrible some third party that Best Buy being using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install Samsung 50"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was wonderful. He went above and beyond to make my 93 year old mom Happy. Quick install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job with installs Ron of our TV on the wall, easy to schedule and fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and prepared to ensure that the installation went perfectly.

    I would recommend this to a friend