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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1159 Showing 23,161-23,180 of 38,693 reviews
  • Rated 5 out of 5 stars

    NewxTV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed new Frame 75” TV and connected to WIFI to educate me on features,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech team were very professional and helpful explained operation in detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. Very respectful of me and my house. Hung TV and hooked everything up. Answered all question and didn't leave until they showed me how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and hung up a 55" TV. The team took great care to ensure placement was the appropriate height and level. Really appreciated their help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good things to say about our crew.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our guys were great. Respectful, personable, conscientious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! The TV is a 65” oled Samsung. It’s also great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Josh was knowledgeable and polite with timely service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tha Geek Squard mounted our TV and mounting bracket not bought from Best Buy. They came on time. Very professional, clean, organized,wore there mask, identified themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, just need follow up call.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything quickly and effectively. Answered questions. It was only after they left, I discovered more questions. No follow up calls were made as to questions I might have after serving.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick/Clean Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Made quick clean work of mounting our 75" TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service team for delivery and fast setup. They arrived on time and were very professional. I was very pleased at their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team and very helpful. They made installation process smooth and cleaned up afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Geek Squad Professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad are true professionals with clear technical knowledge - never disappoint!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 7077 inch TV had it installed from Best Buy.. I was very happy with the installers did an excellent job very clean very respectful well use again

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    40" TV hook upp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were efficient and polite. My complaint is not with the agents, but the price. I have the tech plan and the complete job was over $400.00 They were here about 45 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poolhouse tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was perfect for my tv. The guys that did the install were very professional and it turned out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, courteous and knowledgeable. They even provided the correct, alternate power cord when I couldn’t find the original (which was in one of the household moving boxes!).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Ontime efficient and clean. Pleasant people who worked well together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service with a bang!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Luckily they installed it because I didn’t realize that the mount didn’t include a specific piece needed for my apartment setup! Quick, professional, and the TV looks amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the TV on sale and could not be happier with price and delivery. One exception is I could not combine up delivery and installation after the fact because they were bought separately. The system should be able to accommodate this.

    I would recommend this to a friend