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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1159 Showing 23,161-23,180 of 38,692 reviews
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you are spoiled and wants sound and image quality, this is the one to get, size perfect for any room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had 2 of the nicest ,most efficient people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have had any better communication before arrival. Dalton and his partner were fast,efficient and very knowledgeable. Their work was excellent Thorough setup and explanation of controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on time. Always does the job right. Always offers great options to consider for TV placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and they completely set up my tv so I can really use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv and soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick and Ed were extremely professional, neat and focused on the job. They did an excellent job mounting the tv, attaching and connecting the soundbar, and making sure everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job delivering and mounting my new TV. They were friendly and efficient, and punctual. I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremy and his partner did an amazing mount and offered some great suggestions to make the room look better with cables. Even returned the mount I purchased that didn't work for me! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative. Provided courteous and professional help installing the television set and walking me through the complicated installation of aps and channel selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and on target

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for defective TV was handled quickly and on time. All packing material removed, new set tested and demo on using remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installment is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with setting up the tv and mounting. Placement was over a fireplace so I knew this needed professional help. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great! They knew what they were doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the Total Tech was well worth it. They installed the TV in the time I was thinking about it. Total professionals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents service was fine, but I thought when I purhased I was paying for a premium wall mounting, thinking it was one that tilted. I already had a flat wall mount so they only had to attach the tv to the existing one. Did I pay for something I didn't get?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job, Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job by Clayton and crew. I usually do these installations myself but after the great job and great price, we will be using Best Buy Geel Squad in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work ethics, very resourceful and polite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent job of reserching how to take old tv off my old mount and using it to mount my new TV. Installation and setup of new TV was quick and easy with them showing me my smart TV features. Awesome Geek crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vic was meticulous and very informative he was very clean and professional in his work and made sure everything worked before he left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted Installers!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad installation 4 times recently ! Always prompt, courteous and efficient install. I have no reservation for using them again and again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted our TV, set it up and answered all our questions. He was concerned with customer satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86" MOUNTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEEDED A 86" MOUNTED OVER A FIREPLACE AND IT CAME OUT REALLY NICE SENT 2 GUYS AND GOT IT DONE QUICK TTS IS WORTH IT USE IT MORE THAN I THOUGHT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The G-Squad are PROS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents we great and professional. One guy gave me a tip on measuring your line of sight to get the best mount placement which was super helpful and exactly why I ordered Geek Squad

    I would recommend this to a friend