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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1160 Showing 23,181-23,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and very courteous. They hooked up my television, mounted it and explained exactly how the features worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and willing to answer I had. They arrived on time and completed the job quickly without any shortcuts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a 70" TV and wanted it installed, GeekSquad came to install it, they were very fast and professional. We will keep them in mind for future needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job with the Tv mounting, wiring the new sound bar and total set up of all equipment. Well done. Had to wait a little to have done which stunk but when they got here they did a wonderful job. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    electronics re-installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work was performed competently but not completely so had to bring in Magnolia to complete the set up. I was not told this when the appointment was made and, if I had known that then, I would have only used Magnolia therein saving time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and on target

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for defective TV was handled quickly and on time. All packing material removed, new set tested and demo on using remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire process from making the appointment, reminders calls, and to the installation all ran smoothly. Both employees that came to my house were very professional and took the time to explain how the tv worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Organize and fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the install and the professional that it wa sdone also making aure bo cabels are shown

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger is Better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted and activated my 65-inch in a matter of minutes...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always willing to price match items without the hassle. No issues ever with returning items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was done professionally. Professionalism was at it highest during the entire visit. I would recommend BEST BUY GEEK SQUAD to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job putting my tv on the wa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and were very professional. Thank you very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vic was meticulous and very informative he was very clean and professional in his work and made sure everything worked before he left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HappyConsumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy TV Installation by the Geek Squad is A+ (Service is/was timely, helpful, and a good experience. Will use them for all future electronics as well as appliances. Very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squade installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy install team was very professional and helpful and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad technician and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technician was terrific! Very efficient and knowledgeable. He set up many functions for me and shared some guidance on the various options. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Assistance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the TV, connected all my cords, completed any system updates, and ensured everything was working properly. Even gave tips on what kind of sound system would pair well with the TV and what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was great. They arrived on time. Great communication. Got the job done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad mounted my wall mount tv and hooked up my sound bar , very impressed with their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specialist assisting my granddaughter and I was friendly, helpful, and patiently answered all our questions. He took the time to ensure we saved every dollar possible, and that means a lot these days.

    I would recommend this to a friend