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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1160 Showing 23,181-23,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek Squad installed my tv and wall mounts quickly and efficiently. they cleaned up their mess before they left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opted for the Geek Squad installation to do the wall mount for the new TV that we purchased. They arrived on time as per the schedule and completed the installation within an hours time. It would have been better if they had done a better job at hiding the wires and not kept it tangled all over behind the TV stand that we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very fast and very detailed oriented and very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the mounting kit to go with. It allows side to side movement as well as up/down movement. The best thing is the space the unit gives you if you need to add/delete wiring. One can actually do so things with the allowable space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installment is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with setting up the tv and mounting. Placement was over a fireplace so I knew this needed professional help. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very positive and professional experience! Was impressed with the timeliness and accuracy of our service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did very well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my new TV nicely. They were professional and on time (even early) and were nice people. Unfortunately I am not savvy with technology and I can't get the TV to work after I used a Blue Ray disc. So I am stuck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job delivering and mounting my new TV. They were friendly and efficient, and punctual. I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my 70" over a fireplace. They set the TV up and connected it to a new soundbar as well as programmed my DTV remote so it controls everything. Very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys, on time, efficient, good explanations, very clean work ( one vacuuming while other drilled holes for mount).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jim B.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and install were right on time and met my expectations. My problem is that the TV has no hard copy manaul for it or the remote,internet is nearly as good or usuful as a hard copy manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service they guys where in and out they left there mask on at all times and cleaned up there little to no mess that they had and even told the box where my 85 inch tv was in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was friendly and helpful. Had a few problems attaching to the older wall mount, but was able to solve it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't done this by myself before, so hired Geek Squad to take care of it (as well as deliver the TV). It was 82" or else I would've tried it myself, but they did a great job. Even went so far as to help organize my mess of DirecTV wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad install our Ned 65” TV. The young man was very nice, knowledgeable, and explained everything about the new TV and how to use the remote. We would recommend their service anytime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a lot of work done for me Your team is amazing On time friendly and right to the work They told us what they were doing as they go We talked about Solos sound system and what is next on the list of what to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install for my LG c2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service explained everything was done in a professional and timely Manner couldn’t have been better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV and Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very good in stalling and mounting the sound bar.. they made sure that everything was level and working properly, The sound bar did come with an optical cable and they did not have one on the truck. had to run and get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Hesitate To Use This Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never mount another TV myself. This is the second time using this service and it is well worth every penny. The technicians were on time, friendly, knowledgeable and efficient. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never use the third party

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is GEEK SQUAD, the do wonderful work never go with their third party, the will either come to your home and say that they can’t do the work or they may not even show up at all.

    I would recommend this to a friend