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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1161 Showing 23,201-23,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    The Geek Squad were excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set up the TV and stand very quickly and efficiently. There was a problem with the audio but they found it and fixed it along with my old TV. I would recommend the Geek Squad to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech team were very professional and helpful explained operation in detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were funny, fast and professional while mounting my 65" tv. They cleaned up after themselves, put wire ties on my messy long wires and recycled my old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed beautifully!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professionally done. I was very pleased with promptness and installation. Thank you, Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were so efficient and explained everything, setup the internet, disc player, remote, etc. and made sure they all functioned properly. They answered all my questions and cleaned up before leaving. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Smart TV that we basically purchased for the Prime Video so my husband could watch the football game when he went to bed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who came out to setup my new TV was knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my large screen tv, connected & synchronized all my devices .... all with a smile and completed the task ahead of schedule !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jackson five star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assistance was very personal!! I did have to change delivery and they were flexible! Answered most of my questions and let me know there would ne continuing assistance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came out and install the TV did an awesome job very professional they even helped me set up my remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were amazing. Showed up when expected. They were friendly and communicated with me on where o wanted my installed. He went above and beyond! Very happy with the tech and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless proffesional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional group of guys. Worked seamless together to install my 98 inch TV with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv quickly and were very informative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome, gave me great tips, and took their time doing a proper install. Even arrived early!(and they called to confirm that this was okay) great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV , unale to connect to all units due to the change in location. Issue not caused by the Geek squad. Great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely happy with the technician! Sadly the tv could not be mounted due to a wall Issue. However, it looks great just the way it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men from geek squad were amazing. They explained everything they were doing. They made sure the mount was safe and secured before they left

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very knowledgeable about TV but were able to mount it without too much problems. They need to be more attentive to leveling the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Display Setup & Mounting in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is very reliable to assist you. TV’s are very heavy to lift. They do a great job to install and connect devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wall mount perfect for area tv is being used. no wires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very efficient in setting up my tvs and showing me how to use them

    I would recommend this to a friend