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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1161 Showing 23,201-23,220 of 38,692 reviews
  • Rated 5 out of 5 stars

    Way better than installing myself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so much better than mounting myself! I have the totaltech membership. I bought it because I was having multiple things installed, and it has been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and in no time at all had my tv mounted. They cleaned all their trash and things up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install was excellebt!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James did an excellent, professional job installing my television. Spent time making sure everything was perfect. I am looking forward to having him come again for other TV installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys who installed the new TV (Campbell and ?) were outstanding. Not only were they polite, but they went out of their way to make sure I was satisfied with the quality of their work. Scoring 10+ out of 10!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like a DREAM COME TRUE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like a DREAM COME TRUE. Ordered it online, had the technician arrive during the first hour of the window. Was polite, quick, and did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5/5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect as advertised. Would recommend again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've received excellent service, the techs did the work that was needed to mount my TV . everything went well. Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anderson Silva was expert, professional, and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anderson Silva installed a smart TV in our home and hooked it up to the internet. He and his assistant were very quick, polite, orderly, and expert. Thumbs up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was off the charts . Tv mounted perfectly Tv shows clear & crispy, Im in love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No wires no fuss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They even drilled the holes in the wall and ran the wires down to the baseboard. Very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV , unale to connect to all units due to the change in location. Issue not caused by the Geek squad. Great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted our tv were quick, efficient and on time. They explained step by step what they were gonna do and made sure we were satisfied. Excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS agent arrived when he said he would, put the mount together and professionally mounted the television. He was in and out within 30 minutes. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men who came here could not have been more helpful, more informative or more professional. They were five star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV, set up the TV and sound bar and provided a tutorial on the TV functions and smart remote. He made sure everything was working properly and answered any questions I had before he left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company that installed and mounted my TV was a contract company working with Best and not a member of the Geek squad. He did a good job of installing my wall mount and TV but did leave me with cleaning up some of the debris and mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV quickly and efficiently!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They agents mounted my tv and connected to all devices. They also provided me basic setup support with my new TV (really not part of the installation but the agent was nice to help me with that as well).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thoughtful, Knowledgable Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Agents were terrific. Very polite, very focused on making sure everything was done professionally, and wonderfully helpful explaining features and capabilities. Could not be more pleased with their assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" TV Mounting and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad/TotalTech technicians did an outstanding efficient professional detailed courteous job! Instructed me on my new Samsung 65" TV and its operation. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very pleasant, professional and efficient. He mounted and connected all my devices. In addition he assured that I knew how to operate the devices and that they (devices) worked.

    I would recommend this to a friend