Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1161 Showing 23,201-23,220 of 38,693 reviews
  • Rated 4 out of 5 stars

    BestBuy is ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound very poor, needs sound bar better then a $225 one. Color good for the sale price, under $300 including tax delivered and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professionalism.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was professional and courteous. They were extremely knowledgeable about the products. They were also meticulous with the installation and explained the use of the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came out and install the TV did an awesome job very professional they even helped me set up my remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV did not fit on existing mounting bracket.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers solved the problem. Our blu-ray-surround sound can not be properly paired with the remote to turn it all on with one control. The installers found a way to make it work using an extra step in the start up process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was knowledgeable, quick and helpful in answering all our questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good Geek squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a very good job installing and connecting out TV and getting it up and running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jim B.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and install were right on time and met my expectations. My problem is that the TV has no hard copy manaul for it or the remote,internet is nearly as good or usuful as a hard copy manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting my television. They took their time and asked specifically what I was looking for as far as placement. I will be calling them when I need to mount another television!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new TV and connected to all our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and had several suggestions that made a big difference in the quality of my TV viewing. Everything was completed in a clean and organized fashion. Very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome, quick service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    George and Ed were extremely professional and friendly. They made sure we were taken care of and answered all our questions during the installation. Thank you for helping us complete our living room set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, knowledgeable customer service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan and his team were the utmost professionals. They cared for my TV, they quickly installed my mount, and they even took out my empty box for me. Very nice technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Display Setup & Mounting in home service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is very reliable to assist you. TV’s are very heavy to lift. They do a great job to install and connect devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A/V Receiver And 4K Fire Stick Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All devices hooked up and the agent ensured everything worked prior to leaving. he answered all of my questions completely and made sure I was happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installment is worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with setting up the tv and mounting. Placement was over a fireplace so I knew this needed professional help. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the Geeks break their back not yours.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents know best how to make your abode look marvelous and Majestic. Where would we be in this world without the awe inspiring magnitude that is the Geek Squad. God bless the Geek Squad and to infinity and beyond !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ACPMD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew measured and place mounting bracket at my direction. TV was then mounted and had a degree of adjustment even while locked into bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Tv and thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and hooked it up for me. They installed Thermostat and showed my how it worked. They cleaned everything up when they were done. They were very informative and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rapid service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came back two times to make it right. Technicians very good to explain how to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV quickly, much nicer watching them then try to set it up myself. Very happy with TV and set up. The added benefit of having Geek Squad help me with my computer is the store is terrible. The only thing they will do for me is tell me my computer is to old and to buy a new one.

    No, I would not recommend this to a friend