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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1162 Showing 23,221-23,240 of 38,692 reviews
  • Rated 5 out of 5 stars

    Superflous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided met all my expectations. They arrived and completed the requested items in a reasonable amount of time and completed the setup and connection to my home network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians delivered, unpacked, connected my new television and Sonos sound bar system. They gave instructions on how to use my new devices. Great service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Expert installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians did an excellent job mounting my new television on my living room wall. As promised, they properly connected the television to all of my components and made sure that everything was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did their job professionally and without any hiccups! Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worrh Every Dollar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mansfield Tx Geek Squad turned my Media Room into the Weekend Man Cave. Six Bowers and Wilkins in wall speakers sub woofer withTHX receiver...need I say more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional installatiom.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team did a great job. They were quick and they left everything neat and tidy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that mounted our TV were great. Carful and polite and very informative about how everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys, on time, efficient, good explanations, very clean work ( one vacuuming while other drilled holes for mount).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Eero system quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my Eero system quickly and effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t have asked for better service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric & Eddie knocked it outta the park! They arrived on time, worked quickly, did great installs, and even cleaned up as they worked (picked up after themselves and vacuumed and dust they created)!! They’re the BEST!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent skilled service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who cane to my house delivered and installed two TVs. They loaded all my accounts and passwords, troubleshooting and fixing slow internet and even helping with other things. They are my heros!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and installed the TV quickly. I also asked him to hook up the Fire Stick. Unfortunately, he left before I realized, the Fire Stick was still in the box on the chair. The TCL television is clear and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were on time, and worked in a efficient manner. Explained to me about how to use the different remotes. And even set up my echo dot (Alexa)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came out and install the TV did an awesome job very professional they even helped me set up my remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted the TV for was professional, efficient and friendly. I would highly recommend him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team that did the install of our TV were really professional. Did a great job of following the COVID procedures and cleaning up before leaving. Would definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the support you provided, we are still learning about how to use our new streaming service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Display Setup & Mounting in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is very reliable to assist you. TV’s are very heavy to lift. They do a great job to install and connect devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was friendly and helpful. Had a few problems attaching to the older wall mount, but was able to solve it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Good and Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install but manual was taken with box and never returned. Now I have to print one to use the features and the warranty can't ever be register?!

    I would recommend this to a friend