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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1162 Showing 23,221-23,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    geek squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer arrived on time was courteous and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was A+ !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install...Mounting was right on the wall studs wires hidden... Crew of 2 worked well as a team answered questions and mounted perfectly centered as customer requested A+++

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed easy enough. just a basic wall mount. OK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was awesome, geek squad person was very good in what does. Very courteous and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way your team sets up the televisions. Always efficient to every detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of 50 inch Flat screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done, excellent work and fulfilled my request with the proper height of mounting the 50 inch flat screen. Very pleased and would highly recommend Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient two agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of their first installation under the new virus procedure. They were very respectful, trained in the new procedure, and were very informative, I have not needed to call back for assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad home installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer did a great job with mounting, setting up and cleaning up behind himself. Pleased with the service and convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very thorough and efficient. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and courteous. Was willing to answer questions about a good soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wonderful at installing new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV mount worked out great. It’s heavy weight and supports our 65” TV. Even can adjust height to a couple different levels. The Geek Squad put the mount together & totally set up our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great intallers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman that came out to my house were both kind and professional. They took the time to let me know what the process was going to be and they knocked out the project in the time frame they told it would be completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided the best customer service possible. They were neat. Organized and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous and professional. He did a great job. And answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough about the techs that came out to install. Had a 3rd tech come out to ensure the tv wasn't mishandled. Exceptional service.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did fantastic job installing the TV as well as guiding simple TV functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and prompt activation with a highly professional team. Thank you, Kathy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made an appointment. The guys came at the time they said they were going to come They were Very professional, clean and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TVs in the living room and one in a bedroom. The work was done nicely, left everything clean and nice looking. Great service. I highly recommend this service. Awesome customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were terrific-arriving punctually, completing the work in less than 2 hours, cleaning up-all the while being courteous and wearing Poe, following social distancing. Great experience.

    I would recommend this to a friend