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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1162 Showing 23,221-23,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents had to move old tv wall mount up 3 inches redrill holes for tv bracket and remount they cleaned up plaster dust when done and tv bracket very nice job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received all. Plus informations about my televisions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job delivering and mounting my new TV. They were friendly and efficient, and punctual. I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Technican

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technican was awesome. Did the job extremely well. Cleaned up after himself and explained everything he did. Also explained the features on the TV and also showed us some things unique to the TV, such as extra channels and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was absolutely amazing. He new exactly what to do and helped us make the right placement choices for our home theater. Movie nights at home will be the best now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did exactly what I wanted them to do. I wanted to make sure the tv was centered on my wall, and everything was connected properly. When the TV was not perfectly centered they took the TV off the wall and moved everything to ensure it was correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new TV at Best Buy online, I had it installed by local my Best Buy. The guys were on time, polite, professional and neat. They showed me how to use all the features of the new TV. It was the type of service I wish to see everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad home installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer did a great job with mounting, setting up and cleaning up behind himself. Pleased with the service and convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV and Deco system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are wonderful!! Deco mow covers entire home and yard! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made an appointment. The guys came at the time they said they were going to come They were Very professional, clean and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So knowledgeable. They went above and beyond. Much appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes Geek Squad very helpful !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES they worked (Geek Squad) on my flat screen TV and remote control, very pleased !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were in time organized and cleaned up after themselves. No issues well mounting even hooked up the directv, connected remotes and hid the cords without me asking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impeccable Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Suad customer service is impecable. They went above and beyond and even cleaned their area as they were working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Courteous. Efficient. Answers all question. Friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lackluster TV bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh…this one is ok. Nothing really special. Has some flexibility but not a bunch. Wouldn’t buy again. I’d spent a little more & getting something with some serious maneuverability if I could do it over again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV , unale to connect to all units due to the change in location. Issue not caused by the Geek squad. Great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man from Best Buy was wonderful. He did the installation very quickly and efficiently. We are very happy with our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Smart TV that we basically purchased for the Prime Video so my husband could watch the football game when he went to bed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luis was an excellent tech. Helped me with other issues also. 30 minutes for installation - great!

    I would recommend this to a friend