Customer Ratings & Reviews

My installer did a great job with mounting, setting up and cleaning up behind himself. Pleased with the service and convenience.

The geek squad sent 2 agents and they worked well together and were very professional. The used shoe covers to make sure not to track dirt in. The handle my items wit care and completed the job timely.

Very satisfied. But remote is very small and only a few buttons. But we use an universal remote so we just put the remote away labeled for TV. We love it.

Could not have been better served and the two techs demonstrated their expertise as well as their communications skills. These are the kind of employees I want.

Expectional service! Agents were on-time and professional. Made sure we were fully satisfied and helped with special requests to ensure the install was just right.

geek Squad installed my tv and wall mounts quickly and efficiently. they cleaned up their mess before they left.

Installation was the same price as a Totaltech membership and the membership included installation! The team that came our was friendly and professional.

The Geek Squad delivered, mounted and installed my TV and soundbar. They even took my old TV upstairs for us. They did a great job.

The agents were very professional in mounting and connecting my 65 inch tv...i was truly amazed

The Geek Squad were exceptional and were helpful in setting all of it up. My password was a problem and they figured it out right away and made appropriate recomendations.

The delivery and installation was subcontracted to a third party. It was not done by Geek Squad as it was 8 years ago when I purchased my previous big screen. Back then the team was awesome, professional, polite, respectful of my home and friendly. This time the third party installers were abrupt, clumsy, obviously in a rush and unprofessional. My install used the same mount so the install was relatively easy compared to working from a bare wall. Still they seemed annoyed the entire time. If they don’t like their job they should find another one. Not a great experience when compared to 8 years ago. They even broke one of the locking mechanisms on the mount, made no effort to repair and I’m not sure how I’d get the tv off the mount now if I needed to. Can’t recommend Geek Squad services since I didn’t get Geek Squad people this time.

The Tech team were very professional and helpful explained operation in detail

Great customer service explained everything was done in a professional and timely Manner couldn’t have been better!

Great device. It gets the TV off the bureau and let’s me hide all the connections. Tilts and moves so that it is square to our visual path from the bed.

TV works great Customer service and delivery were the BEST!

Geek squad employee arrived as promised. He was very helpful. Allowed me plenty of time to learn how to use the device. Helped by transferring data from my phone and into my computer.

I made an appointment. The guys came at the time they said they were going to come They were Very professional, clean and fast

Ordered a TV to be installed at my parents house. Geek Squad made sure the TV was installed and took the old tv. Thank you guys!

The Geek Squad comes through again to effectively & efficiently handle the tasks in my home. They did a good job, was finished & cleaned up the packaging trash swiftly.

They were professional, respectful and helpful. It was a perfect job.