Customer Ratings & Reviews

Geek squad guys David and Keith arrived on time and resolved the problem quickly and professionally. They were polite and helpful even offering a bit of extra assistance. I’m now a Geek squad fan!

The guy was so nice. There were 2 other guys that came to help him. And all 3 were super nice. They made sure everything was in order before leaving.

Excellent, friendly, accurate, collaborative and proficient geek squad installers. Provided extra value I had not expected. Would give 10 stars if possible!

Great install but manual was taken with box and never returned. Now I have to print one to use the features and the warranty can't ever be register?!

The mount was perfect for my tv. The guys that did the install were very professional and it turned out great.

The agent was professional and helped me connect all my devices to the new tv and had everything working before he left. I also appreciated that he helped make the cords look nice before he left

Ordered a TV to be installed at my parents house. Geek Squad made sure the TV was installed and took the old tv. Thank you guys!

Friendly and willing to answer I had. They arrived on time and completed the job quickly without any shortcuts!

The Geek Squad installers were very professional and cleaned up at the end of the job. I was pleased that they even connected the TV to the internet and provided a short tutorial.

The Geek Squad delivered, mounted and installed my TV and soundbar. They even took my old TV upstairs for us. They did a great job.

Outstanding work by the crew. Arrived on time and was very professional.

The man from Best Buy was wonderful. He did the installation very quickly and efficiently. We are very happy with our new TV.

The agent did his job. I was disappointed when I learned that installation was not free. That was one of the reasons I became a Total Tech Member.

I've received excellent service, the techs did the work that was needed to mount my TV . everything went well. Thanks!!

Awesome job by Clayton and crew. I usually do these installations myself but after the great job and great price, we will be using Best Buy Geel Squad in the future.

The mount that I bought wouldn't work. The Geek Squad had a different style in the truck. They installed it and it worked fine. Very professional and thorough. Would definitely use them again.

This is the best TV, hands down. Setup and install was done right since it was actually done by Geek Squad members and not terrible some third party that Best Buy being using

Like a DREAM COME TRUE. Ordered it online, had the technician arrive during the first hour of the window. Was polite, quick, and did an excellent job!

Very informative. Provided courteous and professional help installing the television set and walking me through the complicated installation of aps and channel selection.

The Geek Suad customer service is impecable. They went above and beyond and even cleaned their area as they were working.