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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1164 Showing 23,261-23,280 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time. They had everything they needed to install my new Samsung TV. They were polite, knowledgeable and efficient. I would recommend that if you but a large TV, have the Geek Squad install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with BestBuy from start to install was great. The Geek squad is awesome. They helped me through some tech issues whem i was learning new devices. Couldnt be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional. Engaging. Talked to us about every step in the installation and what would be best for our viewing. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys were great & very efficient!! They installed the new mount, put up our new tv & even showed us some cool new features on it. Highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77" OLED TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went perfect. Guys were on time and file product looked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way better than installing myself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so much better than mounting myself! I have the totaltech membership. I bought it because I was having multiple things installed, and it has been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with the service. Very conscientious of our needs and expectations. They were respectful, knowledgeable, and professional. Exceeded expectations!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allison was absolutely amazing. Would definitely hire Geek Squad if I knew I was getting her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were on time, and worked in a efficient manner. Explained to me about how to use the different remotes. And even set up my echo dot (Alexa)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the install. I like the tv up higher and not on a big tv stand taking up floor space. Then I found a small table for the cable box etc. installers were very friendly and accommodating. It was worth the install money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for multiple installations and they never dissapoint. Service was excellent and the technicians were very professional. No issues at all with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS agent arrived when he said he would, put the mount together and professionally mounted the television. He was in and out within 30 minutes. Great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad set up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV wasn't mounted just placed on stand and hooked up to existing audio system

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    show in time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they arrive earlier, very quick install, very pro's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anderson Silva was expert, professional, and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anderson Silva installed a smart TV in our home and hooked it up to the internet. He and his assistant were very quick, polite, orderly, and expert. Thumbs up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not the best but okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfie,d but not entirely and stations are a little complicated to get too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional gentleman who were very enjoyable to talk to and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techicians did an excellent job BUT remember one thing, installing a TV above a fireplace is extra cost. It pays then to enrol in the geeksquad package - you also get (as of now) 20% off any extended warranty for the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician very knowledgeable, good communication and answered all questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt and installed perfectly. Great service

    I would recommend this to a friend