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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1164 Showing 23,261-23,280 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my large screen tv, connected & synchronized all my devices .... all with a smile and completed the task ahead of schedule !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install new TV and bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall everything went as planned. The only area was downloading or making sure our channels were all working properly. After a few days we were able to figure out how to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely happy with the technician! Sadly the tv could not be mounted due to a wall Issue. However, it looks great just the way it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy did a excellent job of installing the tv in my movie room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were the best, set everything up for me mounted my TV and showed me how to operate the fire stick and everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    people that care - great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service polite and caring employees they really try and help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team worked well together.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents Ray, Jay, and Q were very respectful and worked well together. Geeks Squad's commitment to training is impressive as Agent Q (a cadet) was in training as Agents Ray and Jay thoughtfully shared their experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team was professional and respectful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents Ray, Jay, and Q were very respectful and worked well together. Geeks Squad's commitment to training is impressive as Agent Q (a cadet) was in training as Agents Ray and Jay thoughtfully shared their experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went smoothly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job installing the TV but were unable to link my remote to the TV. Found out later that it wasn't their lack of knowledge but rather a fault in the TV for not providing a code to do the link.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removed a plasma tv and installed a oled c9 tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job only problem was I didn’t have the right hdmi cable so they couldn’t change it in wall .Need to take tv off wall now that I have correct hdmi cable .I wonder if they could come back and change hdmis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered, mounted and installed my TV and soundbar. They even took my old TV upstairs for us. They did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy for brand!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As most of you know, holiday bargin electronics are usually a little “watered down” but this has been a great buy and the department and high-end video managers were honest and caring. I would buy again from them if I needed their guidance before making a final decision! Can’t go wrong with this one if there are any units left!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service of Wall Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the service that was provided. The gentleman that came out was very respectful and very efficient. He arrived on time and finished his work with no mess. I would definitely pay for this service again if the need arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has been pleasantly helpful and profes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with professional knowledge and mounting of my tv and appropriate and accurate device connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad comes through again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific helpful Tech! Luis was so precise and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgable experts. Very helpful with making sure we were satisfied with installation and understanding operation of our tv. The tech's were respectful and cleaned up after they were done. They both deserve a raise for such great service,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of wall mount and 85" tv excellent. Installers asked for our input and offered requested recommendations regarding placement of units on wall. Extremely pleased with completed work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new television and my geek squad James and Joseph were amazing thanks guys for making my experience the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were professional. The work was neat and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men from geek squad were amazing. They explained everything they were doing. They made sure the mount was safe and secured before they left

    I would recommend this to a friend