Customer Ratings & Reviews

Very Happy with the job the geek squad did. There can be improvement on the people who set up appointments

great product and the installation was superb. thx

The guys setup the mount perfectly. They provide professional and excellent service. I’m glad I used their service.

Professional. Engaging. Talked to us about every step in the installation and what would be best for our viewing. Excellent service.

The installers were professional, polite and helpful. They were also reasonably quick, and did a good job.

Both Techs were very nice people and called in advance etc...The first Tech who came told me he couldn't use the "full motion" mount I bought on my own b/c my studs were metal, so I had to reschedule so I could return it and buy a regular tilt mount. The only one he carried around in his van was of course a $169 one! So he only connected and set up my Roku TV which he failed to program to always power on to regular TV not Roku. The second tech was very good and determined the studs were actually wood, so I could have used my full motion mount but now I don't have that feature per stated above. So all in all very nice people but I can't give 5 stars. The second tech gets 4 starts. But I'm not 100% satisfied.

The tech was very professional, neat, and precise in assembly and mounting the 55" smart tv. The only reason I didn't give 5 stars is that I had a 7am-12pm install appointment slot and the tech arrived at 4pm due to short staffing. I would still recommend the service but warn to keep your entire day available!!

Colin and Sam did a wonderful job. They were friendly, organized and did a wonderful job. They were very knowledgeable and explain and answer all our questions. Highly recommend they do your setup. You will be very pleased.

Installation was perfect, tv works great. We now have a theater in our family room

Tech was very knowledgeable, personable. Prior to and after installation, everything was explained in detail, all questions answered. I was pleased with explanations on all products bought, brought and installed. Safety also appeared to be of utmost importance.

Great service getting tv set up and sound bar working. Took all the boxes away too so we did not have to dispose.

Excellent! Very courteous and knowledgeable people Service is exceptional

Great service for the money. The guys showed up on time, went right to work and were done doe, cleaned up and gone within an hour. they made sure I understood everything before they left, and programmed all my remotes into one.

Geek Squad provided great installation service. Prompt, knowledgeable, and efficient

Amazing job. Our tech was so polite and knowledgeable. Would recommend him, high lying.

People at Best Buy were courteous. It went very well love the product will purchase more.

The techs were very fast, efficient and answered all my questions. they ensured everything was hooked-up and working and cleaned up after mounting. Great techs! I hope I get them next time I have a project!

We've had the Geek Squad install several electronic items in our home. Always friendly, always professional, always on time and they get it done quickly. They then take the time to explain and answer any questions. Love these guys!

Agents did a fantastic job mounting tv in a tight spot. Friendly, efficient, knowledge and professional service.

Your agents were informative, professional, and displayed excellent customer service.