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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1166 Showing 23,301-23,320 of 38,693 reviews
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv mounted. The first crew that came left it crooked I had to get another crew to fix the original had done something wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company that installed and mounted my TV was a contract company working with Best and not a member of the Geek squad. He did a good job of installing my wall mount and TV but did leave me with cleaning up some of the debris and mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was the same price as a Totaltech membership and the membership included installation! The team that came our was friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" TV Mounting and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad/TotalTech technicians did an outstanding efficient professional detailed courteous job! Instructed me on my new Samsung 65" TV and its operation. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. I can't believe how fast and careful they were. The delivered, mounted, installed and connected my entire system flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians did a good quick job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians installed our new 65 inch Samsung TV quickly and answered all of our questions on startup and remote control operation. They also made sure after installation cleanup was complete before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service will always use this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service; Very Efficient!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very prompt, efficient, and knowledgeable. They did exactly what was needed displaying professional courtesy and sharing some key points that would have taken "days" to dis cipher otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad mounted my wall mount tv and hooked up my sound bar , very impressed with their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install mounting bracket quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mount the bracket and hanging the tv up without damaging it. They explained everything and great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The right way to watch TV in bed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. It gets the TV off the bureau and let’s me hide all the connections. Tilts and moves so that it is square to our visual path from the bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was delivered and mounted as expected. Blake made sure that the TV was mounted as we wanted it to be mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. But remote is very small and only a few buttons. But we use an universal remote so we just put the remote away labeled for TV. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86" MOUNTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEEDED A 86" MOUNTED OVER A FIREPLACE AND IT CAME OUT REALLY NICE SENT 2 GUYS AND GOT IT DONE QUICK TTS IS WORTH IT USE IT MORE THAN I THOUGHT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were respectful and professional. Offered the best service and were happy to assist when asking for help with the mounting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and installed the TV quickly. I also asked him to hook up the Fire Stick. Unfortunately, he left before I realized, the Fire Stick was still in the box on the chair. The TCL television is clear and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another perfect job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though initially a third party consultant was sent for this job, we rescheduled and requested a Geek Squad team come to do the job. And they did! Quickly, professionally and perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and connected it to all my devices They did an excellent job. I am very pleased with their work!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemless experience, the guys were very professional and tedious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has been pleasantly helpful and profes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with professional knowledge and mounting of my tv and appropriate and accurate device connections.

    I would recommend this to a friend