Early Black Friday Deals & DoorbustersEnds Nov. 15.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1166 Showing 23,301-23,320 of 38,692 reviews
  • Rated 5 out of 5 stars

    Amazing service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Julian and Kyle were amazing! Professional, knowledgeable, courteous, honest, and funny! They did fantastic job. Very much appreciated the guys and the service they provided!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv stand and mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went perfect. They were prompt and on time and very professional .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an Excellent Job!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did an excellent job mounting our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service to Get my Mount & TV set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great, got the mount put together and mounted on the wall, and then got the TV mounted. I so appreciate them for getting both the mount and TV set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my Frame TV and even went to the trouble to fish the cord through the wall and install wall plates. Nice guys who did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impeccable Service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Suad customer service is impecable. They went above and beyond and even cleaned their area as they were working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good addition to purchase.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only took off one star because I think there is a disconnect with Best Buy and the vendor hired to do installation regarding in wall cable hiding is included, but vendor didn’t provide. Best Buy took care of me for the mess up though, so I’m not sad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad members know what they're doing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived as scheduled and performed the mount installation and tv set up quickly. I have complete confidence in their knowledge and customer consideration and would not hesitate to use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv mounted. The first crew that came left it crooked I had to get another crew to fix the original had done something wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you request actual Geek Squad technicians rather than contractors and you'll be happy with the results. They train their people really well and all the personnel we've dealt with have been very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were respectful and professional. Offered the best service and were happy to assist when asking for help with the mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and efficient install service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional and efficient installation service. Great communication from the install team. Very friendly and made what would have been a difficult task for me so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patio flatscreen install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent from Geek Squad did a superb job it took them less than 90 minutes to complete the install out on my patio including hooking up the TV to the internet getting the services that I needed great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed beautifully!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professionally done. I was very pleased with promptness and installation. Thank you, Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benny and team did a great job in setting up the wall mount for my tv. They were punctual and very professional. The clean up is part of the process, so that was plus bc i didnt have to deal with discarding a tv box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD TV SETUP WAS GREAT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the Geek Squad personnel were excellent. Very helpful in getting everything set-up. Explained how the TV worked and how the streaming worked. Couldn't have been better to install the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Had Awesome Geek Squad Experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents that showed up were nice and professional. extremely knowledgeable of what they do. so so helpful. they had a big job and had to come back and never left me hanging. the place looks very well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my TV quickly and attached it to my soundbar. They did a nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poolhouse tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was perfect for my tv. The guys that did the install were very professional and it turned out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t say enough about the geek squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the 86 inch and the 55 inch lg TVs and we are so glad we did. The geek squad installed the rack and the special wiring pkg. can’t say enough about the geek squad. Many thanks to Best Buy

    I would recommend this to a friend