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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1166 Showing 23,301-23,320 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geeks did Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time, were very professional, and everything was working when they left. They took the extra time to show us the controls and how they worked and even get my photos up on art TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough about the techs that came out to install. Had a 3rd tech come out to ensure the tv wasn't mishandled. Exceptional service.......

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly easy to use camera. Charges well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out to the house were on time and very prepared. They connected everything exactly how we wanted it, communicated throughout the process and made sure everything was working perfectly when they left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv and the mounting team was super nice helping me after I had issues with dates to mount my tv. The were on time and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad techs that came out were awesome. Curtious, fast, extremely knowledgeable and will to answer questions and provide tips and tricks for the TV. Amazing team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 55 inch Samsung TV is awesome. The color, clarity and size is the best for the bedroom. I also had Best Buy over to mount it on the wall, best thing to do. I was very please with the service ain’t he store and at my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and connected it to all my devices They did an excellent job. I am very pleased with their work!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 55 tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived promptly and were very respectful. Made sure that tv was leveled and working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Can't Get Better...!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keith delivered and installed my new QLED in less than an hour, taking down old and putting up new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional and easy to work with highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad keeps trying!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has come to my home a lot due to the TV that I have but they are always so nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent performed all required tasks professionally and timely. Gave instructions upon completion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very friendly. They even took the time to help me set up my apps on my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected everything. He was friendly and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't remember what the gentlemen's names were, but was provided excellent service. They provided detailed recommendations and knew what they were talking about. All you could ask for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an average job at best. They were helpful to lift it up and place it on an existing bracket I already had on the wall. Did a very cursory job in managing the wires, didn't check for level until I asked, and didn't notice the TV mount was not flush to the wall. After they left, I rerouted all the wiring behind the TV for a cleaner install. I'm glad I didn't need them to cut into my wall or route any wires from my system to my TV behind the wall.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up tv, connected all devices, double checked Wi-Fi, and instructed me where necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed a difficult fireplace TV mount without complaint or additional fees - very grateful and impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was so nice. There were 2 other guys that came to help him. And all 3 were super nice. They made sure everything was in order before leaving.

    I would recommend this to a friend